Position: Outlet Supervisor Location: Kakkanad, Ernakulam, Kerala (Near Sunrise Hospital, Seaport-Airport Road) Reports To: Outlet Manager / Operations Manager Job Type: Full-time Full job description Amma's Pastries is a leading bakery brand specializing in premium cakes, frozen snacks, and exceptional service. With a rapidly growing presence across Kerala, we are seeking an experienced and responsible Supervisor to lead operations at our Kakkanad outlet. Key Responsibilities: Manage daily operations of the Kakkanad outlet Supervise and guide the outlet team, including floor and counter staff Maintain high standards of hygiene, customer service, and product display Coordinate stock ordering, receipt, and proper inventory tracking Ensure proper reporting (sales, petty cash, attendance, daily closing) Handle customer queries, complaints, and feedback with professionalism Train new team members as per Amma’s operational standards Ensure compliance with food safety and brand SOPs Requirements: Minimum 2 years of supervisory experience in bakery, F&B, or retail sector Good leadership and interpersonal skills Basic computer knowledge (Excel, email, daily report handling) Knowledge of Malayalam and Hindi preferred Flexible to work shifts and weekends What We Offer: Competitive salary and performance-based incentives Supportive work environment and team culture Staff meals and uniforms Internal growth opportunities within Amma's Pastries Schedule: Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Position: Outlet Supervisor Location: Kakkanad, Ernakulam, Kerala (Near Sunrise Hospital, Seaport-Airport Road) Reports To: Outlet Manager / Operations Manager Job Type: Full-time Full job description Amma's Pastries is a leading bakery brand specializing in premium cakes, frozen snacks, and exceptional service. With a rapidly growing presence across Kerala, we are seeking an experienced and responsible Supervisor to lead operations at our Kakkanad outlet. Key Responsibilities: Manage daily operations of the Kakkanad outlet Supervise and guide the outlet team, including floor and counter staff Maintain high standards of hygiene, customer service, and product display Coordinate stock ordering, receipt, and proper inventory tracking Ensure proper reporting (sales, petty cash, attendance, daily closing) Handle customer queries, complaints, and feedback with professionalism Train new team members as per Amma’s operational standards Ensure compliance with food safety and brand SOPs Requirements: Minimum 2 years of supervisory experience in bakery, F&B, or retail sector Good leadership and interpersonal skills Basic computer knowledge (Excel, email, daily report handling) Knowledge of Malayalam and Hindi preferred Flexible to work shifts and weekends What We Offer: Competitive salary and performance-based incentives Supportive work environment and team culture Staff meals and uniforms Internal growth opportunities within Amma's Pastries Schedule: Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Amma’s Pastries is looking for an enthusiastic and customer-friendly Part-Time Sales Staff to join our team at the Kakkanad outlet. If you are passionate about desserts, enjoy interacting with customers, and are looking for flexible work hours, this role is for you! Key Responsibilities: Greet and assist customers with orders Handle billing and cash/card payments Maintain cleanliness and hygiene at the counter Replenish display items and check product freshness Support outlet operations during peak hours Communicate effectively with team and supervisor Requirements: Minimum qualification: SSLC or Plus Two Basic communication skills (Malayalam essential; Hindi/English a plus) Customer-friendly attitude Job Types: Full-time, Permanent, Fresher Pay: ₹7,500.00 - ₹12,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Evening shift Morning shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9074721938
Amma’s Pastries is looking for an enthusiastic and customer-friendly Part-Time Sales Staff to join our team at the Kakkanad outlet. If you are passionate about desserts, enjoy interacting with customers, and are looking for flexible work hours, this role is for you! Key Responsibilities: Greet and assist customers with orders Handle billing and cash/card payments Maintain cleanliness and hygiene at the counter Replenish display items and check product freshness Support outlet operations during peak hours Communicate effectively with team and supervisor Requirements: Minimum qualification: SSLC or Plus Two Basic communication skills (Malayalam essential; Hindi/English a plus) Customer-friendly attitude Job Types: Full-time, Permanent, Fresher Pay: ₹7,500.00 - ₹12,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Evening shift Morning shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9074721938
As an Outlet Supervisor at Amma's Pastries Kakkanad outlet in Ernakulam, Kerala, near Sunrise Hospital on Seaport-Airport Road, you will play a key role in leading the daily operations of our premium bakery brand. With a focus on cakes, frozen snacks, and exceptional service, Amma's Pastries is rapidly expanding across Kerala, and we are looking for an experienced and responsible individual to join our team. Your responsibilities will include supervising and guiding the outlet team, ensuring high standards of hygiene, customer service, and product display, as well as coordinating stock ordering and inventory tracking. You will be expected to manage daily operations efficiently, handle customer queries and feedback professionally, and ensure compliance with food safety and brand standards. Additionally, training new team members and maintaining proper reporting procedures will be essential aspects of your role. To qualify for this position, you should have a minimum of 2 years of supervisory experience in the bakery, F&B, or retail sector, along with good leadership and interpersonal skills. Basic computer knowledge, proficiency in Malayalam and Hindi, and flexibility to work shifts and weekends are also required. In return, we offer a competitive salary, performance-based incentives, a supportive work environment, staff meals, uniforms, health insurance, and provident fund benefits. Internal growth opportunities within Amma's Pastries are also available for motivated individuals. If you are passionate about delivering exceptional service and leading a dedicated team, this role at Amma's Pastries could be the perfect fit for you. Join us in creating memorable experiences for our customers while contributing to the success of our growing brand. (Note: This is a full-time, permanent position with the opportunity for fresher candidates to apply.),