Job
Description
We are a leading HVAC solutions provider with over 35 years of expertise, specializing in Blue Star products. Our team is known for its strong design, project execution, and service capabilities. Job Title: HVAC AMC EXECUTIVE Location: Madurai – Field Travel Required Job Type: Full-Time Experience Required: 3 years in HVAC service/AMC management Languages: English (required), Tamil (preferred) Job Summary: We are looking for a proactive and experienced HVAC AMC EXECUTIVE to manage and coordinate annual maintenance contracts for HVAC systems. The role requires a blend of technical understanding, customer relationship skills, site visit readiness, quotation and proposal preparation, and strong follow-up practices to ensure customer satisfaction and contract compliance. Key Responsibilities: Manage all activities related to HVAC Annual Maintenance Contracts (AMC). Maintain strong customer relationships through regular communication, meetings, and service updates. Travel to client locations for site inspections, contract execution, and issue resolution. Prepare and submit AMC quotations based on site evaluation and client requirements. Negotiate terms and pricing with clients and follow up for approval and confirmation. Coordinate with service teams to ensure timely execution of preventive maintenance schedules. Track service visits, generate reports, and ensure SLA compliance. Follow up rigorously on pending quotations, payments, contract renewals, and service feedback. Maintain a database of AMC clients, schedules, and service history. Resolve complaints and escalate technical issues to engineering teams when needed. Key Skills & Qualifications: Diploma/Degree in Mechanical or HVAC Engineering preferred. Proven experience in HVAC maintenance and AMC operations. Excellent customer service and interpersonal skills. Strong written and verbal communication in English ; Tamil is an advantage. Ability to travel frequently for client visits and site inspections. Proficiency in MS Office (Excel, Word, Outlook); basic ERP/CRM knowledge preferred. Strong skills in quotation/proposal drafting and commercial negotiation. High level of follow-through and attention to detail. Ability to work independently and manage time effectively. Preferred: Prior experience handling HVAC AMCs for commercial or industrial clients. Familiarity with HVAC components (VRV/VRF, split ACs, chillers, AHUs, etc.). Knowledge of basic contract terms and invoicing procedures. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Fixed shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person
