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Alorica hiring , Salary 34k Call ishitha

Alorica hiring , Salary 34k Call ishitha

Ignites Human Capital

0 - 5 years

3 - 5 Lacs

bengaluru

Posted:3 weeks ago| Platform:

Apply

Skills Required

education customer customer support csr calls

Work Mode

Work from Office

Job Type

Full Time

Job Description

Graduate freshers and Experienced

post 3 months training it will be permanent work from home

Freshers:24k

Experienced:34k

Roles and Responsibilities

Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

Desired Candidate Profile

0-5 years of experience in BPO industry or related field (education/CSR).
Excellent communication skills in English language (written & spoken).
Ability to work on rotational shifts including night shifts.
Strong problem-solving skills with attention to detail.
Willingness to learn new processes quickly.

call kashish@7816842400
call harshitha@7848820045
call manish@7848820049
call pooja@9886112704

call Mayur

9343402211

Muthamma

9886112583

Indushree V

7848820046

Renuka

7483101122

Anusha

7815982900

suman

7848820047

Sowmya C H

8088720040

Ruth

9590520040

misha

7848820042

pooja

9886112704

Ishita

7829423175

Kavya

7849020010

kashish

7816842400

Harshitha

7848820045

manish

7848820049

Taniya

7848820048

Umar

7815882100

akshatha

7848820050

Anjum

7795311458

shobitha

7816042500

Nandith

9019223789

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Alorica hiring , Salary 34k Call ishitha