Develop effective MIS related to finance To ensure all SOP’s/ Manuals are implemented Ensuring financial discipline in the company Designing various internal control procedures Key Responsibilities: Overall in-charge of finance pertaining to the CFS Responsible for Finance, accounts and audit compliance Budgeting of cost, revenue & budgetary control of cost of CFS Variance reporting To identify areas of cost reduction & implement action plan Timely reporting of MIS Designing SOPs for various accounting, operating functions & oversee its implementation Ensure proper realization of revenue & timely release of payments to the service providers Timely record of all transactions in “Sun System” through CFS Mag Timely realization of receivables through continuous follow up & resolving disputed items on priority Attending customers in connection with contract agreement, billing disputes, system modification etc. Reconciliation of Receivables / Payables at regular intervals Statistical / data analysis for improvement of financial / commercial aspects of the company Keeping all insurance requirement up to date at all the times Compliance with all statutory, legal formalities and seek guidance from superiors, consultants, Professional bodies etc. Dealing with banks, auditors, auctioneers, & various statutory authorities like income tax, sales tax, service tax etc. Timely submit the detail to tax team for payment of all statutory dues like – TDS, GST etc. To carry out such jobs & other connected or incidental jobs, which are necessary due to exigencies of companies work & business requirements. Also to carry out such jobs that are within capabilities & / or work in any other post which may be temporarily assigned To ensure maintenance of records of books, files, registers, etc. depending upon usage. List of such records shall be prepared for convenience To review timely performance of subordinates Developing a team of competent subordinates Assisting the management in handling various new project works
JOB DESCRIPTION: Senior Executive – HR & Admin, CFS Mundra Job Title: Sr. Executive – HR & Admin Reporting to: Location Head Location: CFS Speedy Mundra Minimum Qualification: Post Graduate Desired Qualification: Post Graduate (HR) Required experience range: 5 – 8 years Targeted industry: Logistics/supply chain Division: CFS Department: HR & Admin Job Purpose: Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counselling, Contract Labour Management, Contractor Statutory Compliance, Training and Development, succession planning, & performance appraisal. Roles & Responsibilities Oversee recruitment and hiring process Liaise with other functional / departmental head so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purpose and achievements. Plan and direct for Training of all the employees, maintain contact with outside resources for training. Work closely with management and employees to improve work relationships, build morale and increase productivity and retention Update and manage employee records & HR Reports of Business/Corporate HR. Acting as the first point of contact for all personnel queries Contract Labour Management at CFS. Timely Renewal of RC under CLRA Act and Contractor’s Licenses Ensure the HR Compliances of Vendors & MIS Reporting Creating and revising job descriptions Conducting new employee orientations and employee relations counselling Overseeing exit interviews Participating in administrative staff meetings, Company’s Events, CSR Activities, also Conducting Open Forum & HOD Meetings etc. Maintaining company directory and other organizational charts Driving Employee Engagement Initiatives at CFS Level CLRA Compliances & Updation in company compliance software Driving PMS (Performance Management System) – Goal Setting (KRA / KPI), Half Yearly and Yearly reviews Monitoring cost of Blue-Collar Employees
Job Title: Senior Executive – IT Infrastructure Department: IT Division: CFS (Container Freight Station) Location: ATL Kolkata Reports To: IT Manager Job Purpose: The Senior Executive – IT Infrastructure will be responsible for managing and maintaining IT infrastructure at the CFS division to ensure high availability, performance, and security of systems, networks, and end-user services. The role is critical in supporting uninterrupted CFS operations and aligning IT support with business needs. Key Responsibilities: 1. Infrastructure Management: Sound knowledge of LAN infrastructure management and basic understanding of WAN technologies. Effective coordination with the Central Network team to resolve LAN/WAN issues promptly. Assist Central IT with routine preventive maintenance and hardware/software upgrades. 2. User Support & Operations: Provide L1/L2 support for desktops, laptops, printers, barcode scanners, and IT peripherals. Perform software installations, troubleshooting, and configuration tasks. Manage user credentials, email setup, and system access as per company policies. 3. Asset Management: Maintain accurate inventory of IT assets at the CFS location. Track allocation, movement, and recovery of hardware and licensed software. 4. Security & Compliance: Monitor endpoint security and antivirus software in coordination with the InfoSec and Central IT teams. Support IT audits and ensure compliance with organizational standards and guidelines. 5. Vendor Coordination: Liaise with OEMs, ISPs, and AMC vendors for technical support and service calls. Raise and follow up on support tickets and escalations until resolution. 6. Business Understanding – CFS Operations: Possess practical knowledge of CFS (Container Freight Station) operations, including import/export workflows, EDI processes, cargo handling, and cross functional stakeholder coordination (customs, Finance, Operations and etc). Align IT services with the functional needs of the CFS to ensure smooth operational continuity. Key Skills & Competencies: Proficient in Windows OS, Active Directory, and Office 365 administration. Hands-on experience with networking hardware and troubleshooting. Familiarity with EDI systems and warehouse management software (WMS) is an advantage. Strong communication, coordination, and interpersonal skills. Analytical thinking with the ability to resolve issues independently under time pressure. Qualifications & Experience: Bachelor’s degree in computer science / information technology, or a related field. 5–7 years of relevant experience in IT infrastructure, preferably in logistics, CFS, or warehouse environments.
You will be responsible for developing effective Management Information System (MIS) related to finance, ensuring the implementation of all Standard Operating Procedures (SOPs) and Manuals, maintaining financial discipline within the company, and designing internal control procedures. As the overall in-charge of finance for the Container Freight Station (CFS), your key responsibilities will include overseeing finance, accounts, and audit compliance, budgeting costs and revenue, implementing budgetary control, identifying areas for cost reduction, and reporting variances. You will be required to ensure timely reporting of MIS, design SOPs for accounting and operating functions, record all transactions accurately in the Sun System through CFS Mag, and manage receivables efficiently. Additionally, you will be responsible for maintaining insurance requirements, ensuring compliance with all statutory and legal formalities, liaising with banks, auditors, auctioneers, and statutory authorities, and conducting data analysis to improve financial and commercial aspects of the company. You will also be expected to handle customer interactions related to contract agreements, billing disputes, system modifications, and assist in the management of new project works. Furthermore, you will need to review the performance of subordinates, develop a competent team, and carry out any necessary tasks or assignments to meet the exigencies of the company's work and business requirements. Your role will also involve ensuring proper maintenance of records, files, registers, and providing assistance to the management in various new project works.,
Roles & Responsibilities: Thrust Areas: The incumbent should ensure Effective Contract Labour Management & Compliances, driving HR Activities for location, excellent housekeeping in the CFS, single point contact for all the CFS initiative / events, effective vehicle management Key Responsibilities: Contract Labour & their compliance management Driving HR activities as per Corporate Directives Co-ordinating for Training & Development at ICD Dadri Handling / planning preventive maintenance and upkeep of all assets at CFS Annual Maintenance Contract renewal every year based on management’s recommendations Procurement and accounting of office equipment, printing and stationery, electrical and other misc. items such as housekeeping material Canteen Management – ensuring hygiene, quality of food at both the CFS canteens at highest level every time Regulating and controlling hired vehicle management Feedback to management for smooth running of CFS Keep CFS facilities up to desired standards and up to date in terms of cleanliness infrastructure Managing housekeeping manpower and utilizing it to the fullest for cleanliness yard, warehouses and admin building of CFS Event Management – to administratively control the various initiatives such as health check up camp, picnic, Jashna, and festival celebrations Raising the vendors bill in the system and ensure for timely payment to vendors Liaisoning with Civil and electrical team for completing day to day admin activities To administratively control various CFS get together activities To follow the instruction of the management from time to time and discharge the duties for any need base assignment to the expectations of the CFS Management Desired Candidate’s Profile: Skills: Should be good in communication Should be good in drafting agreements Knowledge of labour laws & statutory compliance Team player Go getter; self-initiator
JOB DESCRIPTION: Manager - Safety & security Job Title: Manager – Safety & Security Reporting to: Facility Head – CFS Kolkata Location: CFS Kolkata Minimum Qualification: Any Graduate Desired Qualification: Post Graduate Required experience range: 8 – 12 years Targeted industry: Logistics/supply chain Division: CFS Department: Safety & Security Roles & Responsibilities: Thrust Areas: The incumbent should ensure that Safety and Security standards are maintained at highest level without compromising of different aspects of safety and security. Effective liaisoning with police authorities for assisting industrial peace in the CFS. The other thrust areas are as follows: - Keep the CFS pilferage and incident free zone Make in-house fire fighting team and train them at regular intervals Key Responsibilities: Implementing Safety and Security policies at CFS level and advising management for effective and smooth implementation Tracking CCTV Surveillance through safety & security executives and directing them for proper and effective handling of the same. Keeping the stock of all important CCTV footages Keeping a sharp vigilance and gathering intelligence report. Keeping management updated about the developments Present company in various audits from safety and security point of view such as OHSAS, ISO, C-TPAT and GSV Train the company employees on various safety and security aspects conducting practical sessions Conducting Security Survey i.e. premises, materials, personnel, locating safety hazards, fire hazards, position of extinguishers and hydrants Conducting preliminary investigation of incidents and advising the management for initiating appropriate action. Ensuring that all such incidences are recorded and maintained in Incident Reporting Register Monitoring the work of Security agency deployed at CFS Keep the CFS pilferage free zone Maintaining uniforms code and discipline amongst all contractors Keep the firefighting system / equipment in readiness Keep the CCTV in sound and workable condition Desired Candidate’s Profile: Skills: Should be good in communication both written & verbal Should be good in implementing safety and security policies Team player, good trainer in safety & security Self-starter, Go getter
JOB DESCRIPTION: Customer Service Job Title: Sr. Executive / Executive – Customer Service Reporting to: Location Head / Sales Head Location: CFS Speedy Mundra, Mundra, Gujarat Minimum Qualification: Any Graduate / Post-Graduate Age: 22 to 30 years Required experience range: 3-6 years Targeted industry: Logistics/supply chain Division: CFS ICD Department: Customer Service Roles & Responsibilities: Manage phone calls & emails from customers. Assist in on-boarding Customers to my-CFS portal as my-CFS portal answers almost 50 percent of queries of Customers. Handle Customer complaints, provide appropriate solutions in consultation with Ops & Finance within set time limit; follow up till complained is resolved. Provide accurate, valid and complete information obtained from relevant authorized persons in Organisation to Customers. To work with Sales team to bring back lost customers Generate Sales leads & share on weekly basis with Sales Team (Inside Sales) Ensure new Customers on-boarded & immediately start using my-CFS portal (desktop or mobile version) for Track & Trace, Documents upload, OSR & PI Regularly engaging with Customers by sharing Corporate Communique from time to time as well as important Updates as required by HOF/HODs. Identify and assess customers’ needs to achieve Customer Delight & communicate same during bi-monthly meeting with Sales, Finance & Ops Build sustainable relationships and trust with Customer accounts through open and interactive communication Take the extra mile to engage Customers Daily update Online Customer Complaint Register on One Drive. C-SAT Survey KRA Customer Service: Recording of all Customer Requests on SFDC (Service module) Resolving all Customer requests within TAT as per SFDC (Service Module) Supporting Customer for increasing Digital clearance (myCFS) to 70% plus Approving “Nomination’’ module of myCFS portal (e-Tagging) & discontinue Tagging via e-mail Calling Churn Customer - 5 in a week & record this on SFDC Conducting Quarterly NPS survey via telephone
As the overall in-charge of finance for the Container Freight Station (CFS), you are responsible for developing an effective Management Information System (MIS) related to finance, ensuring the implementation of all Standard Operating Procedures (SOPs) and Manuals, maintaining financial discipline within the company, and designing internal control procedures. Your key responsibilities will include: - Overseeing finance, accounts, and audit compliance - Budgeting costs and revenue - Implementing budgetary control - Identifying areas for cost reduction - Reporting variances - Ensuring timely reporting of MIS - Designing SOPs for accounting and operating functions - Recording all transactions accurately in the Sun System through CFS Mag - Managing receivables efficiently Additionally, you will be responsible for: - Maintaining insurance requirements - Ensuring compliance with all statutory and legal formalities - Liaising with banks, auditors, auctioneers, and statutory authorities - Conducting data analysis to improve financial and commercial aspects of the company - Handling customer interactions related to contract agreements, billing disputes, system modifications - Assisting in the management of new project works You will also need to: - Review the performance of subordinates - Develop a competent team - Carry out any necessary tasks or assignments to meet the exigencies of the company's work and business requirements - Ensure proper maintenance of records, files, registers - Provide assistance to the management in various new project works,