Akshidhi HR Solutions

8 Job openings at Akshidhi HR Solutions
Executive Customer Support Rajkot, Gujarat 3 years INR 3.0 - 3.6 Lacs P.A. On-site Full Time

Position: CRM Executive (Pre‑Sales, Post‑Sales & Logistics Coordination) CTC : 25,000 to 30,000 Position Summary: Act as a pivotal bridge between customers and internal teams (sales, service, operations), ensuring seamless engagement across the entire sales lifecycle—from lead generation to post‑delivery support. Key Responsibilities: Handle pre‑sales inquiries : respond to product and technical questions, provide quotes, coordinate demos. Drive lead follow-ups , manage inbound inquiries, log interactions in CRM. Facilitate order processing : confirm customer requirements, coordinate production, generate invoices. Oversee logistics coordination : schedule dispatch, liaise with shipping agents/customers, track and report delivery status. Manage post‑sales support : address customer concerns, escalate issues to technical/service teams. Coordinate between stakeholders : customers, sales, finance, and production teams to resolve issues and deliver timely updates. Maintain customer records , service logs, contract renewals in CRM. Assist with customer onboarding , support documentation, and handover. Generate reports: response times, customer satisfaction feedback, sales/order conversion metrics. Desired Skills & Qualifications: Bachelor’s degree in business or relevant field. 1–3 years of experience in CRM, customer service, or pre‑/post‑sales coordination. Proficiency in CRM software and MS Office. Strong communication and stakeholder coordination skills. Basic understanding of manufacturing workflow, especially machinery sales. Job Type: Full-time Work Location: In person

Relationship Manager Rājkot 3 years INR 4.8 - 5.4 Lacs P.A. On-site Full Time

Position: Relationship Manager – AMC Contracts & Service Expansion CTC: 40,000 to 45,000 + Incentives Position Summary: Build and sustain long-term relationships with existing clients through AMC (Annual Maintenance Contract) renewals and service support, while also identifying new service revenue opportunities and helping formalize AMC frameworks. Key Responsibilities: · Manage and renew Annual Maintenance Contracts (AMC) for sold machinery. · Proactively engage existing customers to understand service needs, solicit feedback, and resolve concerns. · Generate new AMC leads from the installed base and through referrals or market outreach. · Conduct periodic customer visits to review equipment performance, propose upgrades or maintenance schedules. · Present tailored AMC packages and negotiate service contracts effectively. · Design and develop AMC contract policy , including scope of services, response timelines, escalation matrix, preventive maintenance schedules, and exclusions. · Draft, review, and update terms & conditions of AMC contracts in coordination with legal and technical teams. · Act as liaison for service escalation between customers and internal technical teams. · Collaborate with the sales, service, and marketing teams to improve customer retention and support new market exploration . · Maintain CRM records of customer interactions, AMC contracts, renewal timelines, and service history. · Track and report key service metrics: renewal rate, customer satisfaction , response time, etc. · Represent the company at trade expos, regional customer meets, or industry networking events to promote service offerings and strengthen client trust. Desired Skills & Qualifications: · Graduate in Business, Engineering, or related field. · 3–5 years experience in relationship management , AMC/service contract sales, or key account handling (industrial or machinery sector preferred). · Strong understanding of contract structuring, service scope definition, and customer lifecycle management . · Experience drafting or managing AMC contract clauses and terms. · CRM and MS Office proficiency. · Excellent communication, documentation, and interpersonal skills. · Ability to coordinate across technical and commercial teams. Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Commission pay Performance bonus Quarterly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 7984829368

Production & Workshop Manager Rājkot 5 years INR 5.4 - 6.0 Lacs P.A. On-site Full Time

Workshop Head – Engineering, Fabrication & Team Leadership CTC: 45,000 to 50,000 Position Summary: Lead the workshop and engineering operations—managing design, fabrication, machining, and assembly teams to deliver high‑quality induction-machinery products. Key Responsibilities: Lead multi-disciplinary team : AutoCAD designers, CNC/VMC operators, laser cutting, fabricators, fitters, sheet-metal welders, automation & electronics specialists. Oversee machine design & validation : review AutoCAD layouts, ensure design compliance, approve drawings, supervise prototype fabrication. Collaborate with engineering teams to finalize design parameters. Manage fabrication processes: laser/ledger cutting, welding, machining—ensure quality and tolerance standards. Implement and monitor machine performance testing and quality checks. Drive continuous improvements in systems, maintain SOPs. Develop and mentor workshop personnel; run regular training sessions. Support automation integrations—coordinating mechanical and electronics teams for new solutions. Maintain resources, tools, and shop floor safety protocols. Ensure timely project deliveries and adherence to production schedules. Report performance metrics to senior management. Desired Skills & Qualifications: Degree/diploma in Mechanical/Electrical/Production Engineering. 5+ years experience in machine fabrication/manufacturing workshop leadership. Proficient in AutoCAD and review of technical drawings. Good managerial and cross‑functional coordination skills. Knowledge of CNC, VMC, welding, sheet-metal processes. Familiarity with quality control systems and industrial safety norms. Job Type: Full-time Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person

Executive Customer Support Rājkot 1 - 3 years INR 3.0 - 3.6 Lacs P.A. On-site Full Time

Position: CRM Executive (Pre‑Sales, Post‑Sales & Logistics Coordination) CTC : 25,000 to 30,000 Position Summary: Act as a pivotal bridge between customers and internal teams (sales, service, operations), ensuring seamless engagement across the entire sales lifecycle—from lead generation to post‑delivery support. Key Responsibilities: Handle pre‑sales inquiries : respond to product and technical questions, provide quotes, coordinate demos. Drive lead follow-ups , manage inbound inquiries, log interactions in CRM. Facilitate order processing : confirm customer requirements, coordinate production, generate invoices. Oversee logistics coordination : schedule dispatch, liaise with shipping agents/customers, track and report delivery status. Manage post‑sales support : address customer concerns, escalate issues to technical/service teams. Coordinate between stakeholders : customers, sales, finance, and production teams to resolve issues and deliver timely updates. Maintain customer records , service logs, contract renewals in CRM. Assist with customer onboarding , support documentation, and handover. Generate reports: response times, customer satisfaction feedback, sales/order conversion metrics. Desired Skills & Qualifications: Bachelor’s degree in business or relevant field. 1–3 years of experience in CRM, customer service, or pre‑/post‑sales coordination. Proficiency in CRM software and MS Office. Strong communication and stakeholder coordination skills. Basic understanding of manufacturing workflow, especially machinery sales. Job Type: Full-time Work Location: In person

Design & Production Engineer Rājkot 1 - 2 years INR 2.4 - 3.6 Lacs P.A. On-site Full Time

Job Title: Design & Production Engineer Department: Production / Manufacturing Job Purpose: To operate, maintain, and troubleshoot DLP 3D printers, ensuring high-quality output and efficient production in line with design specifications. Key Responsibilities: Operate DLP 3D printers for production of high-precision parts and prototypes. Prepare, load, and calibrate printers according to material and design requirements. Review CAD/STL files and ensure models are optimized for printing. Perform slicing, layer setup, and support structure design using relevant software. Monitor printing process to ensure quality and consistency. Conduct post-processing tasks such as washing, curing, sanding, and finishing printed parts. Perform regular maintenance and cleaning of DLP printers. Identify and troubleshoot printing issues to minimize downtime. Maintain records of print jobs, materials used, and quality checks. Coordinate with design and QC teams to meet project timelines. Skills & Competencies: Hands-on experience with DLP 3D printing technology (preferably in resin-based printing). Understanding of CAD/CAM and slicing software Basic knowledge of 3D design file formats Ability to troubleshoot print failures and perform minor repairs. Knowledge of different resins and curing processes. Strong attention to detail and quality control. Time management and organizational skills. Qualifications & Experience: ITI / Diploma / Bachelor’s in Mechanical, Mechatronics, or relevant field. 1–2 years’ experience in 3D printing (DLP/SLA experience preferred). Freshers with strong technical skills and training in 3D printing may also be considered. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Shift availability: Day Shift (Preferred) Work Location: In person

Design Engineer Rājkot 1 - 3 years INR 2.4 - 3.6 Lacs P.A. On-site Full Time

Job Title: Design Engineer Department: Design / Engineering Job Purpose: To prepare accurate technical drawings, plans, and layouts based on specifications provided by engineers or clients, ensuring compliance with industry standards and project requirements. Key Responsibilities: Create detailed 2D and 3D CAD drawings for manufacturing, installation, and construction purposes. Interpret technical specifications, sketches, and design instructions from engineers or project leads. Revise drawings and layouts to accommodate changes and enhancements. Ensure all drawings comply with relevant standards, codes, and regulations. Maintain and update drawing records, files, and revision histories. Coordinate with engineers, and production team to clarify design requirements. Prepare BOMs (Bill of Materials) and other related technical documentation when required. Assist in design development by providing technical input and practical feasibility checks. Ensure timely delivery of drawings in line with project schedules. Skills & Competencies: Proficiency in AutoCAD , SolidWorks, or other relevant CAD software. Strong understanding of engineering drawing standards and symbols. Good visualization and spatial skills. Attention to detail and accuracy in work. Ability to read and interpret technical documents and blueprints. Effective communication and coordination skills. Time management and ability to work under deadlines. Qualifications & Experience: Diploma / ITI in Mechanical, Electrical, or relevant discipline. 1–3 years of experience as a Draftsman in a manufacturing, engineering, or construction environment. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Store In-charge rajkot, gujarat 6 years INR 3.6 - 4.2 Lacs P.A. On-site Full Time

Job Title: Store In-charge / Assistant Manager – Store Location: Metoda GIDC, Rajkot Industry: Manufacturing Job Summary: We are seeking a detail-oriented and proactive Store In-charge / Assistant Manager – Store to manage our store operations efficiently. The ideal candidate should have hands-on experience in store management within the electronics/manufacturing sector, with strong knowledge of inventory handling, MIS reporting, and coordination with internal teams. Key Responsibilities: Oversee and manage day-to-day store operations. Ensure accurate receipt, storage, and issue of materials, especially electronics items. Maintain proper stock levels and conduct periodic stock verification/physical inventory. Prepare and maintain store-related MIS reports and documentation. Monitor inward and outward material flow with proper record keeping. Coordinate with purchase, production, and accounts departments for timely availability of materials. Ensure proper storage practices to avoid damage, theft, or misplacement of items. Implement and monitor store policies, SOPs, and compliance. Manage vendor coordination related to material delivery and returns. Train and guide store staff to ensure smooth operations. Key Skills & Competencies: Strong knowledge of electronics items and components . Proficiency in MIS reporting, ERP/Excel, and other store management tools . Good organizational and problem-solving skills. Knowledge of inventory control, GRN, stock reconciliation, and material management. Excellent communication and coordination abilities. Qualifications & Experience: Any Graduate (Preferably from commerce/management background). 3–6 years of experience in Store/Inventory Management , preferably in a manufacturing company (electronics sector preferred) . Experience in handling electronics items is highly desirable. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Store In-charge rājkot 3 - 6 years INR 3.6 - 4.2 Lacs P.A. On-site Full Time

Job Title: Store In-charge / Assistant Manager – Store Location: Metoda GIDC, Rajkot Industry: Manufacturing Job Summary: We are seeking a detail-oriented and proactive Store In-charge / Assistant Manager – Store to manage our store operations efficiently. The ideal candidate should have hands-on experience in store management within the electronics/manufacturing sector, with strong knowledge of inventory handling, MIS reporting, and coordination with internal teams. Key Responsibilities: Oversee and manage day-to-day store operations. Ensure accurate receipt, storage, and issue of materials, especially electronics items. Maintain proper stock levels and conduct periodic stock verification/physical inventory. Prepare and maintain store-related MIS reports and documentation. Monitor inward and outward material flow with proper record keeping. Coordinate with purchase, production, and accounts departments for timely availability of materials. Ensure proper storage practices to avoid damage, theft, or misplacement of items. Implement and monitor store policies, SOPs, and compliance. Manage vendor coordination related to material delivery and returns. Train and guide store staff to ensure smooth operations. Key Skills & Competencies: Strong knowledge of electronics items and components . Proficiency in MIS reporting, ERP/Excel, and other store management tools . Good organizational and problem-solving skills. Knowledge of inventory control, GRN, stock reconciliation, and material management. Excellent communication and coordination abilities. Qualifications & Experience: Any Graduate (Preferably from commerce/management background). 3–6 years of experience in Store/Inventory Management , preferably in a manufacturing company (electronics sector preferred) . Experience in handling electronics items is highly desirable. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person