Position: CRM Executive (Pre‑Sales, Post‑Sales & Logistics Coordination) CTC : 25,000 to 30,000 Position Summary: Act as a pivotal bridge between customers and internal teams (sales, service, operations), ensuring seamless engagement across the entire sales lifecycle—from lead generation to post‑delivery support. Key Responsibilities: Handle pre‑sales inquiries : respond to product and technical questions, provide quotes, coordinate demos. Drive lead follow-ups , manage inbound inquiries, log interactions in CRM. Facilitate order processing : confirm customer requirements, coordinate production, generate invoices. Oversee logistics coordination : schedule dispatch, liaise with shipping agents/customers, track and report delivery status. Manage post‑sales support : address customer concerns, escalate issues to technical/service teams. Coordinate between stakeholders : customers, sales, finance, and production teams to resolve issues and deliver timely updates. Maintain customer records , service logs, contract renewals in CRM. Assist with customer onboarding , support documentation, and handover. Generate reports: response times, customer satisfaction feedback, sales/order conversion metrics. Desired Skills & Qualifications: Bachelor’s degree in business or relevant field. 1–3 years of experience in CRM, customer service, or pre‑/post‑sales coordination. Proficiency in CRM software and MS Office. Strong communication and stakeholder coordination skills. Basic understanding of manufacturing workflow, especially machinery sales. Job Type: Full-time Work Location: In person

Position: Relationship Manager – AMC Contracts & Service Expansion CTC: 40,000 to 45,000 + Incentives Position Summary: Build and sustain long-term relationships with existing clients through AMC (Annual Maintenance Contract) renewals and service support, while also identifying new service revenue opportunities and helping formalize AMC frameworks. Key Responsibilities: · Manage and renew Annual Maintenance Contracts (AMC) for sold machinery. · Proactively engage existing customers to understand service needs, solicit feedback, and resolve concerns. · Generate new AMC leads from the installed base and through referrals or market outreach. · Conduct periodic customer visits to review equipment performance, propose upgrades or maintenance schedules. · Present tailored AMC packages and negotiate service contracts effectively. · Design and develop AMC contract policy , including scope of services, response timelines, escalation matrix, preventive maintenance schedules, and exclusions. · Draft, review, and update terms & conditions of AMC contracts in coordination with legal and technical teams. · Act as liaison for service escalation between customers and internal technical teams. · Collaborate with the sales, service, and marketing teams to improve customer retention and support new market exploration . · Maintain CRM records of customer interactions, AMC contracts, renewal timelines, and service history. · Track and report key service metrics: renewal rate, customer satisfaction , response time, etc. · Represent the company at trade expos, regional customer meets, or industry networking events to promote service offerings and strengthen client trust. Desired Skills & Qualifications: · Graduate in Business, Engineering, or related field. · 3–5 years experience in relationship management , AMC/service contract sales, or key account handling (industrial or machinery sector preferred). · Strong understanding of contract structuring, service scope definition, and customer lifecycle management . · Experience drafting or managing AMC contract clauses and terms. · CRM and MS Office proficiency. · Excellent communication, documentation, and interpersonal skills. · Ability to coordinate across technical and commercial teams. Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Commission pay Performance bonus Quarterly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 7984829368

Workshop Head – Engineering, Fabrication & Team Leadership CTC: 45,000 to 50,000 Position Summary: Lead the workshop and engineering operations—managing design, fabrication, machining, and assembly teams to deliver high‑quality induction-machinery products. Key Responsibilities: Lead multi-disciplinary team : AutoCAD designers, CNC/VMC operators, laser cutting, fabricators, fitters, sheet-metal welders, automation & electronics specialists. Oversee machine design & validation : review AutoCAD layouts, ensure design compliance, approve drawings, supervise prototype fabrication. Collaborate with engineering teams to finalize design parameters. Manage fabrication processes: laser/ledger cutting, welding, machining—ensure quality and tolerance standards. Implement and monitor machine performance testing and quality checks. Drive continuous improvements in systems, maintain SOPs. Develop and mentor workshop personnel; run regular training sessions. Support automation integrations—coordinating mechanical and electronics teams for new solutions. Maintain resources, tools, and shop floor safety protocols. Ensure timely project deliveries and adherence to production schedules. Report performance metrics to senior management. Desired Skills & Qualifications: Degree/diploma in Mechanical/Electrical/Production Engineering. 5+ years experience in machine fabrication/manufacturing workshop leadership. Proficient in AutoCAD and review of technical drawings. Good managerial and cross‑functional coordination skills. Knowledge of CNC, VMC, welding, sheet-metal processes. Familiarity with quality control systems and industrial safety norms. Job Type: Full-time Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person

Position: CRM Executive (Pre‑Sales, Post‑Sales & Logistics Coordination) CTC : 25,000 to 30,000 Position Summary: Act as a pivotal bridge between customers and internal teams (sales, service, operations), ensuring seamless engagement across the entire sales lifecycle—from lead generation to post‑delivery support. Key Responsibilities: Handle pre‑sales inquiries : respond to product and technical questions, provide quotes, coordinate demos. Drive lead follow-ups , manage inbound inquiries, log interactions in CRM. Facilitate order processing : confirm customer requirements, coordinate production, generate invoices. Oversee logistics coordination : schedule dispatch, liaise with shipping agents/customers, track and report delivery status. Manage post‑sales support : address customer concerns, escalate issues to technical/service teams. Coordinate between stakeholders : customers, sales, finance, and production teams to resolve issues and deliver timely updates. Maintain customer records , service logs, contract renewals in CRM. Assist with customer onboarding , support documentation, and handover. Generate reports: response times, customer satisfaction feedback, sales/order conversion metrics. Desired Skills & Qualifications: Bachelor’s degree in business or relevant field. 1–3 years of experience in CRM, customer service, or pre‑/post‑sales coordination. Proficiency in CRM software and MS Office. Strong communication and stakeholder coordination skills. Basic understanding of manufacturing workflow, especially machinery sales. Job Type: Full-time Work Location: In person