AJO AEP Developer

Key Responsibilities:

• Design and manage Real-Time Customer Profiles (RTCP) and identity stitching
• Develop and maintain XDM schemas and Experience Events
• Integrate AEP with external data sources and APIs
• Enable audience segmentation and cross-channel activation
• Orchestrate omnichannel customer journeys with triggers, conditions, and actions
• Implement real-time, event-driven, and scheduled journeys
• Apply personalization and decisioning logic to boost engagement
• Develop campaign strategies including batch, triggered, and lights-on
• Configure and manage offer decisioning and JSON-based API delivery
• Integrate with CITSLE APIs for digital and OneView channels
• Design and validate JSON payloads for accurate offer delivery
• Ensure secure and reliable API communication
• Monitor and troubleshoot API workflows and offer delivery pipelines
• Collaborate with marketing, data, and engineering teams to meet business objectives
• Provide SME-level support for Adobe Journey Optimizer and AEP
• Stay updated on Adobe product enhancements and best practices

Required Skills & Experience:

• 7+ years of hands-on experience with Adobe Experience Platform and Adobe Journey Optimizer
• Strong expertise in customer journey orchestration and real-time data triggers
• Proven experience with JSON-based API integration and offer delivery
• Familiarity with CITSLE or equivalent enterprise integration frameworks
• Ability to translate business needs into scalable AEP solutions
• Attention to detail and advanced problem-solving skills

Preferred Qualifications:

• Adobe Certified Expert Journey Optimizer or AEP
• Experience with Adobe Target, Adobe Campaign, or other Adobe Experience Cloud tools
• Knowledge of A/B testing and campaign experimentation
• Background in digital marketing, CRM, or customer experience strategy