1. Morning Preparation & Team Briefing Ensure all service bays, tools, and equipment are ready for use. Conduct daily briefing with mechanics, service advisors, and technicians. Allocate jobs based on skill levels and workload. Review previous day’s pending jobs and plan for the day. 2. Job Card Flow & Work Allocation Monitor the flow of job cards from Service Advisors. Assign vehicles to the right technicians (regular, express, warranty, etc.). Prioritize urgent or VIP customer vehicles. 3. Workshop Floor Supervision Constantly monitor the service floor for efficiency and cleanliness. Ensure jobs are progressing as per schedule. Guide mechanics when technical support is needed. Enforce safety and quality standards. 4. Time & Productivity Monitoring Track technician productivity and efficiency. Ensure minimal idle time and bay utilization. Report delays or unusual downtime to the Service Manager. 5. Quality Check & Vehicle Readiness Ensure test rides and quality checks are done before delivery. Sign off on final inspection for each completed vehicle. Ensure vehicle is washed and cleaned before handover. 6. Coordination & Communication Coordinate with Spare Parts Executive to ensure part availability. Communicate with Service Advisors about job progress and delivery time. Escalate technical issues to Service Manager or Technical Trainer if needed. 7. Updating Job Status & Record ,Update job card status in the DMS (Dealer Management System). Ensure technician performance records are updated. 8. Reporting & Feedback Submit daily work reports to the Service Manager. Provide feedback on technician performance and training needs. Suggest process improvements. 9. Housekeeping & Discipline Ensure workshop cleanliness and proper tool placement. Maintain discipline among workshop staff (timing, uniform, behavior). 10. End of Day Review Review jobs completed, pending, and carry-forward. Conduct a short team meeting for feedback and next-day preparation. Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Automotive service: 1 year (Required) Work Location: In person

1. Opening & Day Start Report on time in uniform and attend morning briefing. Ensure the display area and two-wheelers are clean and presentable. Check availability of brochures, price lists, and test ride vehicles. Review the sales target and pending enquiries for follow-up. 2. Customer Handling Greet walk-in customers and understand their requirements. Explain features, variants, and benefits of TVS two-wheelers. Suggest suitable models based on customer budget and need. Offer test rides and accompany the customer if required. 3. Product Presentation & Quotation Provide product brochures and model comparisons. Explain finance, exchange, and insurance options. Prepare and share price quotations including offers and accessories. 4. Follow-up with Enquiries Call and message prospects from the enquiry register or DMS. Send personalized follow-ups via WhatsApp or SMS. Convert hot and warm leads into bookings. 5. Booking & Documentation Fill up booking forms and collect ID/address proof. Coordinate with the finance and insurance team for approvals. Assist the customer in selecting color, accessories, and delivery date. 6. Coordination with Other Departments Coordinate with stock incharge for vehicle availability. Follow up with the service team for PDI (Pre-Delivery Inspection). Work with RTO executive for registration process updates. 7. Vehicle Delivery Process Prepare vehicle delivery file and get required signatures. Ensure vehicle is cleaned and inspected before delivery. Brief customer on vehicle usage, service schedule, and warranty. Take feedback and photos during delivery. 8. Daily Reporting Update customer interactions and sales in the DMS. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Sales: 1 year (Required) Work Location: In person

Aiswarya Tvs looking for an experienced Spare Parts Executive for our AMD which is located in Pathanamthitta , and we do have spare parts vacancy in our adoor branch aswell. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Spare Parts : 1 year (Preferred) Work Location: In person

Aiswarya Tvs looking for an experienced Service Advisor for our Pathanamthitta Headoffice (AMD ). Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

1. Service Appointment Calling Call customers daily to remind them of scheduled services (free/paid/AMC). Fix appointments based on customer availability and workshop load. Maintain an appointment register or software entry for each booking. 2. Conversion of Appointments to Actual Visits Follow up on previous day's calls to ensure customers visit the workshop. Re-schedule no-show customers and update the status in the CRM system. 3. Service Due Reminder Calling Regularly track vehicles due for service using system-generated reports. Call customers with pending services or missed service dates. 4. Support in Job Card Opening Queue Assist customers with a smile during peak hours by guiding them to Service Advisors. Explain ongoing service offers or AMC schemes when needed. 5. Daily Reporting to Service Manager Share daily call summary: Appointments made, conversions, pending follow-ups. Update customer concerns or complaints for immediate action. 6. CRM System Data Entry & Maintenance Ensure all customer interaction records are updated correctly. Keep databases clean and updated with accurate contact details. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Customer service: 1 year (Required) Work Location: In person

Aiswarya Tvs looking for an experienced Service Advisor for our Pathanamthitta Headoffice (AMD ). Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

1. Service Appointment Calling Call customers daily to remind them of scheduled services (free/paid/AMC). Fix appointments based on customer availability and workshop load. Maintain an appointment register or software entry for each booking. 2. Conversion of Appointments to Actual Visits Follow up on previous day's calls to ensure customers visit the workshop. Re-schedule no-show customers and update the status in the CRM system. 3. Service Due Reminder Calling Regularly track vehicles due for service using system-generated reports. Call customers with pending services or missed service dates. 4. Support in Job Card Opening Queue Assist customers with a smile during peak hours by guiding them to Service Advisors. Explain ongoing service offers or AMC schemes when needed. 5. Daily Reporting to Service Manager Share daily call summary: Appointments made, conversions, pending follow-ups. Update customer concerns or complaints for immediate action. 6. CRM System Data Entry & Maintenance Ensure all customer interaction records are updated correctly. Keep databases clean and updated with accurate contact details. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Customer service: 1 year (Required) Work Location: In person

1. Cash & Bank Transactions Record all daily cash and bank transactions in accounting software (Tally or DMS). Maintain showroom cash register and ensure daily cash reconciliation. Prepare and deposit cash and cheques into the bank on time. 2. Sales Billing & Invoicing Generate and verify vehicle sales invoices and tax invoices. Upload invoices into the TVS DMS and accounting systems. Ensure proper GST bifurcation and application of discount schemes. 3. Purchase Entries Record all spare parts, vehicle, and consumable purchases. Match purchase orders, goods receipt notes (GRN), and supplier bills before posting. Verify dealer margin credits and claims from TVS Motors. B. Reconciliation & Reporting 4. Bank & Cash Reconciliation Perform daily and monthly bank reconciliation. Reconcile showroom cash book and verify with physical cash in hand. 5. Ledger Management Maintain customer, vendor, and staff ledgers. Reconcile accounts with financiers, insurance companies, and spare parts suppliers. 6. Daily & Monthly Reports Prepare daily cash reports, bank reports, and collection summaries. Support monthly closing activities and generate financial summaries for management. C. Taxation & Compliance 7. GST Returns & Filing Prepare and assist in filing GSTR-1, GSTR-3B, and reconciliation reports. Maintain HSN codes, input credit records, and outward supplies register. 8. TDS and Other Statutory Compliance Deduct and deposit TDS where applicable. Maintain TDS records and generate Form 16/16A when required. D. Coordination and Internal Support 9. Coordination with Sales & Service Departments Verify sales documents, credit/debit notes, and delivery orders. Cross-check vehicle stock with accounts and sales billing entries. 10. Support for Audits Provide necessary documents and reports during internal and external audits. Ensure all entries are compliant with company and government accounting policies. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Accounting: 1 year (Required) Work Location: In person

Lead Generation and Conversion through various Marketing Activities Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

1. Customer Interaction & Lead Handling Attend to customers interested in exchanging their old two-wheeler for a new TVS model. Explain the exchange process, benefits, and available exchange schemes. Capture customer details and old vehicle information accurately. 2. Vehicle Evaluation Conduct initial inspection of the customer's old two-wheeler. Assess the vehicle's condition, registration details, and market value. Coordinate with used vehicle dealers or platforms (like TVS "TVP" or third-party buyers) for valuation. 3. Dealer/Buyer Coordination Maintain relationships with local used two-wheeler dealers or vehicle procurement agents. Share photos, registration documents, and condition reports with them to get the best quotes. Negotiate resale value to support a better exchange offer for the customer. 4. Documentation & Process Compliance Ensure accurate documentation of the old vehicle (RC, insurance, ID proof, etc.). Assist in ownership transfer process if required. Maintain records of all exchange deals completed. 5. Sales Support Work closely with the sales team to help close deals involving vehicle exchange. Provide timely valuation inputs and clarify customer doubts regarding old vehicle pricing. Ensure exchange discounts or bonuses (if any) are applied as per TVS schemes. 6. Reporting & Data Maintenance Maintain daily and monthly reports of exchange enquiries, conversions, and valuation status. Track exchange-to-sale conversion ratio and share updates with the Sales Manager. Analyze trends in old vehicle brands, models, and resale values. 7. Event & Campaign Participation Support exchange campaigns, finance-cum-exchange melas, and showroom events. Arrange display of used vehicles or exchange banners during promotional activities. 8. Customer Satisfaction Ensure smooth and transparent handling of the exchange process. Follow up with customers post-delivery to ensure satisfaction and referral potential. Resolve any concerns related to the old vehicle pickup or payment Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

Showroom sales executive is responsible for attending walk in enquiries and convert them into sales Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Automotive Sales: 1 year (Preferred) Work Location: In person

1. Customer Interaction & Lead Handling Attend to customers interested in exchanging their old two-wheeler for a new TVS model. Explain the exchange process, benefits, and available exchange schemes. Capture customer details and old vehicle information accurately. 2. Vehicle Evaluation Conduct initial inspection of the customer's old two-wheeler. Assess the vehicle's condition, registration details, and market value. Coordinate with used vehicle dealers or platforms (like TVS "TVP" or third-party buyers) for valuation. 3. Dealer/Buyer Coordination Maintain relationships with local used two-wheeler dealers or vehicle procurement agents. Share photos, registration documents, and condition reports with them to get the best quotes. Negotiate resale value to support a better exchange offer for the customer. 4. Documentation & Process Compliance Ensure accurate documentation of the old vehicle (RC, insurance, ID proof, etc.). Assist in ownership transfer process if required. Maintain records of all exchange deals completed. 5. Sales Support Work closely with the sales team to help close deals involving vehicle exchange. Provide timely valuation inputs and clarify customer doubts regarding old vehicle pricing. Ensure exchange discounts or bonuses (if any) are applied as per TVS schemes. 6. Reporting & Data Maintenance Maintain daily and monthly reports of exchange enquiries, conversions, and valuation status. Track exchange-to-sale conversion ratio and share updates with the Sales Manager. Analyze trends in old vehicle brands, models, and resale values. 7. Event & Campaign Participation Support exchange campaigns, finance-cum-exchange melas, and showroom events. Arrange display of used vehicles or exchange banners during promotional activities. 8. Customer Satisfaction Ensure smooth and transparent handling of the exchange process. Follow up with customers post-delivery to ensure satisfaction and referral potential. Resolve any concerns related to the old vehicle pickup or payment Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

Duties and Responsibilities of a Customer Relationship Manager (CRM) in Sales & Service – TVS Dealership A. SALES SIDE RESPONSIBILITIES 1. Customer Engagement & Follow-up Handle walk-in and online sales enquiries, ensuring timely follow-up. Maintain strong relationships with potential customers until they complete booking or purchase. Ensure the test ride and sales experience is smooth and engaging. 2. Booking to Delivery Coordination Communicate regularly with customers from booking to delivery stage. Inform customers about delivery timelines, vehicle documentation, and payment procedures. Ensure delivery ceremonies are conducted smoothly with proper customer care. 3. Customer Database & Feedback Maintain a database of all customers (booked, invoiced, delivered). Collect feedback after delivery and resolve any issues related to the sales process. Update customer contact details and interaction history in CRM/DMS systems. 4. Referral & Loyalty Programs Promote customer referral schemes and loyalty benefits. Track and reward referrals to boost customer-driven sales. B. SERVICE SIDE RESPONSIBILITIES 1. Service Reminders & Follow-up Call and remind customers about due services (Free, Paid, AMC). Schedule service appointments and coordinate with the service advisor team. Monitor service follow-up efficiency and no-show customers. 2. Post-Service Feedback Call customers post-service to collect feedback and NPS scores. Escalate any dissatisfaction or complaints to the Service Manager for quick resolution. Track complaint closure time and ensure customer issues are addressed completely. 3. AMC & RSA Promotion Inform customers about AMC (Annual Maintenance Contract) and RSA (Roadside Assistance) schemes. Encourage enrollment and renewal of these programs for added customer convenience. 4. Service Camps & Events Support Assist in organizing free check-up camps, mega service days, and doorstep service promotions. Contact customers and ensure participation in such events. C. COMMON RESPONSIBILITIES (Sales + Service) 1. CRM Data Management Maintain accurate, updated CRM entries in TVS DMS/Dealer management system. Track customer lifecycle – from enquiry to repeat service or vehicle exchange. 2. Customer Complaint Handling Be the first point of contact for customer grievances in both sales and service. Ensure proper documentation, follow-up, and resolution with concerned departments. 3. Customer Retention & CSI Improvement Work to improve CSI (Customer Satisfaction Index) and customer retention rate. Conduct periodic retention calls, lost customer recovery, and inactive customer engagement. 4. Reporting & Coordination Submit daily and monthly CRM activity reports to the Sales and Service Managers. Coordinate with different departments (sales, delivery, workshop, accounts) for seamless customer experience. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Customer service: 2 years (Required) Work Location: In person

1. Cash & Bank Transactions Record all daily cash and bank transactions in accounting software (Tally or DMS). Maintain showroom cash register and ensure daily cash reconciliation. Prepare and deposit cash and cheques into the bank on time. 2. Sales Billing & Invoicing Generate and verify vehicle sales invoices and tax invoices. Upload invoices into the TVS DMS and accounting systems. Ensure proper GST bifurcation and application of discount schemes. 3. Purchase Entries Record all spare parts, vehicle, and consumable purchases. Match purchase orders, goods receipt notes (GRN), and supplier bills before posting. Verify dealer margin credits and claims from TVS Motors. B. Reconciliation & Reporting 4. Bank & Cash Reconciliation Perform daily and monthly bank reconciliation. Reconcile showroom cash book and verify with physical cash in hand. 5. Ledger Management Maintain customer, vendor, and staff ledgers. Reconcile accounts with financiers, insurance companies, and spare parts suppliers. 6. Daily & Monthly Reports Prepare daily cash reports, bank reports, and collection summaries. Support monthly closing activities and generate financial summaries for management. C. Taxation & Compliance 7. GST Returns & Filing Prepare and assist in filing GSTR-1, GSTR-3B, and reconciliation reports. Maintain HSN codes, input credit records, and outward supplies register. 8. TDS and Other Statutory Compliance Deduct and deposit TDS where applicable. Maintain TDS records and generate Form 16/16A when required. D. Coordination and Internal Support 9. Coordination with Sales & Service Departments Verify sales documents, credit/debit notes, and delivery orders. Cross-check vehicle stock with accounts and sales billing entries. 10. Support for Audits Provide necessary documents and reports during internal and external audits. Ensure all entries are compliant with company and government accounting policies. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Accounting: 1 year (Required) Work Location: In person

1) Enquiry Generation Plan and execute marketing campaigns to generate walk-ins and leads. Organize roadshows, bike rallies, and local marketing activities to attract customers. 2. Local Area Marketing (LAM) Identify high-potential areas for promotional activities (e.g., colleges, industrial zones, IT parks). Conduct door-to-door campaigns, van promotions, canopy activities, and leaflet distribution. Collaborate with field executives to increase market presence. 4. Event Planning & Execution Plan and execute customer engagement events, test ride camps, finance camps, and exchange melas. Coordinate with TVS company team for brand-specific events. Track effectiveness and ROI of each event. 5. Coordination with Sales Team Share leads and enquiry data with the sales team. Track lead conversion and provide support to improve walk-in-to-sale ratio. Ensure sales team is updated on ongoing campaigns and offers. 6. Branding & Visual Merchandising Ensure proper branding inside and outside the showroom (banners, posters, standees). Monitor compliance with TVS CI (Corporate Identity) norms. Maintain vehicle display quality and customer touchpoints. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Automotive Sales : 3 years (Preferred) Work Location: In person

Showroom sales executive is responsible for attending walk in enquiries and convert them into sales Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Automotive Sales: 1 year (Preferred) Work Location: In person

Lead Generation and Conversion through various Marketing Activities Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

Duties & Responsibilities: 1. Sales Planning & Target Achievement Set daily, weekly, and monthly sales targets for the sales team. Monitor individual and team performance. Ensure sales targets are achieved for vehicles, finance, insurance, and accessories. 2. Team Management Supervise, guide, and motivate sales executives and team leaders. Conduct daily morning meetings to review targets and performance. Assign leads and walk-in customers to appropriate team members. 3. Customer Handling & Conversion Oversee the handling of walk-in, online, and telephonic enquiries. Intervene in high-value or difficult customer negotiations to close deals. Ensure test rides and product demonstrations are handled professionally. 4. Follow-up & Lead Management Review the status of enquiries, hot prospects, and lost leads. Ensure timely follow-up by the team through calls and visits. Maintain proper records in DMS or lead management software. 5. Reporting & Documentation Prepare daily, weekly, and monthly sales reports. Track team performance metrics like enquiry-to-sale ratio, booking-to-retail ratio, etc. Submit reports to the General Manager or Dealer Principal. 6. Coordination with Other Departments Coordinate with the PDI (Pre-Delivery Inspection), insurance, accounts, and delivery team for smooth operations. Ensure timely delivery of vehicles and proper documentation. 7. Training & Development Identify training needs for the sales team. Conduct product knowledge sessions, soft skills, and sales pitch training. Ensure all team members are updated on new models, schemes, and promotions. 8. Customer Satisfaction & Feedback Ensure high levels of customer satisfaction throughout the sales process. Address escalated customer complaints or dissatisfaction promptly. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Automotive Sales: 3 years (Preferred) Work Location: In person

1) Sales Target Management Distribute monthly, weekly, and daily targets to sales executives. Monitor performance against targets and motivate the team to achieve or exceed goals. Ensure sales of vehicles, finance, insurance, and accessories. 2. Team Supervision & Guidance Provide regular coaching and on-the-job training to sales executives. Monitor the team’s daily customer interactions, test rides, and follow-ups. Support team members in closing difficult deals or handling objections. 3. Lead Management Ensure leads are allocated properly and followed up consistently. Track the enquiry pipeline (cold, hot, lost) and take corrective actions. Review team follow-up calls, field visits, and DMS updates. 4. Customer Handling Interact with important customers personally to ensure satisfaction and conversion. Step in when there are high-value or complex negotiations. Ensure customer handling standards and showroom experience are maintained. 5. Daily Reporting & Reviews Conduct morning briefing with the team to review performance and plans. Submit daily performance reports and enquiry updates to the Sales Manager. Highlight challenges and opportunities observed during team monitoring. 6. Product Knowledge & Training Ensure all team members are updated on latest TVS products, schemes, and features. Organize product demos, role plays, and objection handling sessions. 7. Process Compliance Ensure team follows standard sales process (enquiry, test ride, finance, booking, delivery). Check documentation completeness for bookings and finance/insurance proposals. Monitor showroom discipline, dress code, and behavior of team members. 8. Delivery Coordination Work with the delivery team to ensure smooth and timely vehicle handovers. Verify pre-delivery inspections and documentation are complete. Encourage delivery ceremonies and customer feedback collection. 9. Team Motivation & Discipline Maintain a positive and competitive team environment. Address conflicts or underperformance through feedback and mentoring. Ensure punctuality, attendance, and professionalism. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Direct sales: 1 year (Preferred) Work Location: In person

1. Lead Generation & Management Run targeted Facebook, Instagram, and Google Ads for two-wheeler models. Track leads from digital campaigns and share them with the sales team. Coordinate with Enquiry Management Executives to ensure lead follow-up. Monitor cost-per-lead (CPL) and lead conversion ratios. 2. Social Media Management Maintain and update showroom pages on Facebook, Instagram, WhatsApp Business, and YouTube. Post regular content about: New vehicle launches Offers & schemes Customer deliveries Service reminders Engage with followers via comments and messages. 3. Content Creation & Campaign Design Design banners, posters, videos, reels, and stories using Canva or similar tools. Collaborate with graphic designers or agencies (if outsourced). Plan festive and seasonal campaigns in advance. 4. Website & SEO Ensure showroom or dealer microsite is updated (offers, vehicle info, contact). Optimize local SEO (Google My Business, keywords, reviews). Encourage satisfied customers to leave positive reviews online. 5. Google My Business (GMB) Optimization Regularly update GMB with photos, reviews, showroom timings, offers. Respond to reviews (positive & negative) in a professional manner. 6. CRM & WhatsApp Marketing Run bulk SMS, WhatsApp, and email campaigns for: Test ride follow-ups Exchange offers Service reminders EMI and festive offers 7. Online Reputation Management (ORM) Monitor and manage brand reputation on platforms like Google Reviews, Facebook, JustDial, etc. Address customer complaints or queries received via online platforms. 8. Coordination & Reporting Prepare daily/weekly/monthly reports on: Campaign performance Lead volume and quality ROI from digital channels Coordinate with sales, service, and customer relationship teams for promotions and feedback. 9. Event Promotion Promote showroom events such as free check-up camps, finance melas, or customer meets via online platforms. Create pre-event buzz and post-event highlights. 10. Digital Innovations & Competitor Analysis Monitor competitor dealerships’ digital activities. Recommend new tools or trends (e.g., influencer marketing, video ads, AI chatbots) Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: Digital marketing: 3 years (Required) Work Location: In person