About the Role An opportunity to be at the frontline of the business and take charge of an entire territory and increase the quality of acquisition of broadband customers and execute the entire Go-To-Market (GTM) strategy in the DSL business through the vast distribution network Key Responsibilities Strengthen the distribution and sales network by increasing the Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Fostering good business relationships with residential and Market associations to drive network rollout and increase business Increasing cross selling of Postpaid and DTH to existing DSL customers Ensuring network augmentation and expansion by coordinating with Market Planning and Project Team to drive business Experience & Skills What you need to have Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data a draw insights Consultation, facilitation and selling skills Enterprising and ability to convince stakeholders Basic computer literacy MS Office “ Excel

Participate in a sophisticated team in building a 5G/4G products. Play a significant role in architect, design, and develop 5G products. Support RAN integrations, verification and troubleshooting In-depth knowledge on mobile networks, especially on 3GPP LTE and NR standards in RAN and the interface between Device, radio network and core network. Contribute in technical proposals, pre-sales estimations and preparing statement of work. some body who is working at MODEM

Business Manager DTH-Alipurdawr-NB: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleTerritory Manager DesignationTerritory Manager Job Code FunctionDTH Sub-FunctionOperations Location Level/GradeSenior Executive or Assistant Manager Position Description The purpose of this role is to be at the frontline of the business for an entire territory with the responsibility of driving sales and end-to-end customer service. The role demands a manager who can increase market share, revenue and execute the GTM strategy. Also, the role requires to engage with partners & foster business relationships to enhance business for DTH. Organizational Relationship Reporting ToArea Manager (larger circles) / Circle Head (small circles) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly Indirectly Key Responsibilities & Accountabilities Sales Management Optimize the sales and distribution network to enhance market penetration and ensure a robust channel presence in the assigned territory. Strengthen the distribution ecosystem by increasing activating outlets, effective coverage, and transacting outlets. Ensure brand visibility through organized merchandising activities to drive gross & net adds. Maintain adequate stock levels of various components in the inventory within the territory. Customer Experience Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Maintain maximum availability of recharge options so that existing customers are adequately serviced. Support upgradation of customers to higher versions & plans. Ensure compliance with policies and processes by the Installation Engineers and ensure customer SLAs are met. Lead timely closure of service request loops & intervene and handle complaints in case of escalations. Stakeholder Management Manage and expand retailer network through incentives, seamless grievance redressal and quality of service. Form partnerships and train retailers/distributors to strengthen the DTH business. Effectively implement active relationship management programs & conduct on-the-job training programs for retailers and field sales executives. Process Optimization Identify techniques to enhance the customer experience and manage service requests better. Maintain industry best practices to enhance the efficiency and competitiveness of services. People Management Lead the territory team and update their knowledge base to cater to the organizational need. Coordinate between cluster managers of sales and service. Manage the team responsible for installing, servicing, and repairing structures and major components. Recommend trainings as required for team member development. Own and manage a strong people connects at all levels across the organization. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA (optional) Total Experience1-3 years of experience in channel sales Certifications required (if any)XX Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalCircle Heads, Area / Cluster Managers & Field Sales Executives ExternalChannel Partners & Distributors Skills and Competencies Technical Competencies Proficiency in sales and marketing techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Leadership and Behavioural Competencies Customer Obsession Collaboration and Influence Ownership Mindset Learning Agility Navigating Change Leaders Building Leaders Execution Excellence

Store Manager-Rajarampuri -Kolhapur zone: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleStore Manager Sales DesignationStore Manager Job Code FunctionD2C Sub-FunctionSales Location Level/GradeSenior Executive / Executive Position Description The purpose of this role is to manage the Airtel store and ensure successful running of its operations. Additionally, the role requires maintaining compliance with agreed guidelines in order to deliver best in class experience and managing store revenue & cost targets. Organizational Relationship Reporting ToRegional Head (~ Zonal Own Retail Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly Indirectly Key Responsibilities & Accountabilities Store Operations: Manage & ensure the operations are in line with pre-defined SOPs with the look and feel of the store as per guidelines / standards. Control inventory levels, conduct regular stock checks, and coordinate with the supply chain for optimal product availability. Oversee visual merchandising efforts, ensuring that product displays and store layouts are appealing and on-brand. Effectively track transactions and budgets for store operations, ensuring cost-effectiveness and financial targets are met. Implement security measures and loss prevention strategies to safeguard inventory and assets. Accountable for clearing store for formal launches across dimensions and during refit & conversion. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure an outstanding in-store customer experience, including product knowledge, assistance, and issue resolution, fostering customer loyalty. Implement KPIs to monitor and evaluate the success of store operations, providing regular reports to senior management. People Management Lead retail staff, providing guidance, coaching, and performance feedback to ensure a high level of customer service and sales effectiveness. Anchor trainings as required for team member development on product knowledge, sales techniques, and best practices. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies and to maintain integration of in-store & online operations. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience4+ years of experience in retail business operations role Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalChannel Partners Skills and Competencies Technical Competencies Proficiency in retail operations and S & M techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Leadership and Behavioural Competencies Process Orientation Influencing Personality Communication Skills (oral/written) Interpersonal Skills Teamwork and Collaboration Result Orientation Customer Obsession Positive Drive and Energy

Role & responsibilities 1. Optimizing conversion of online based leads for postpaid 2. Improve efficiency of team through controlled and uncontrolled measures 3. Managing a team of Broadband Ambassador's of all store of the circle 4. Coordination between executives and store team for lead conversion and better customer service 5. Team call audits 6. Maintaining excel reports on a timely basis 7. Store outlets visit for team coordination 5 - 7 times in a month. Preferred candidate profile 1. Must have a sales/inside sales experience 2. Strong execution skill 3. Proficient in MS Excel & data presentation 4. Good understanding on data analysis & drawing insights 5. Team handling experience

Key Deliverables Gather various report from back end / factories / ECRM tools MIS reporting as per process. Coordinate & close loop. Reduce time line for improve on TAT. Coordinate & close loop the back end requirements by the sales team with various internal & external agencies & act as support structure to Sales team when required. Continuous coordination with all channel partners Steady data flow from sales in locations to the head office. Cross functional coordination with backend functions Data analysis Skills Required Excellent computer skills - proficient in MS Excel, Access & Power point Hands-on with Excel and other data processing tools Strong analytical capabilities Cross functional orientation

Position Description The purpose of this role is to be at the frontline of the business for an entire territory with the responsibility of driving sales and end-to-end customer service. The role demands a manager who can increase market share, revenue and execute the GTM strategy. Also, the role requires to engage with partners & foster business relationships to enhance business for DTH. Role & responsibilities Sales Management Optimize the sales and distribution network to enhance market penetration and ensure a robust channel presence in the assigned territory. Strengthen the distribution ecosystem by increasing activating outlets, effective coverage, and transacting outlets. Ensure brand visibility through organized merchandising activities to drive gross & net adds. Maintain adequate stock levels of various components in the inventory within the territory. Customer Experience Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Maintain maximum availability of recharge options so that existing customers are adequately serviced. Support upgradation of customers to higher versions & plans. Ensure compliance with policies and processes by the Installation Engineers and ensure customer SLAs are met. Lead timely closure of service request loops & intervene and handle complaints in case of escalations. Stakeholder Management Manage and expand retailer network through incentives, seamless grievance redressal and quality of service. Form partnerships and train retailers/distributors to strengthen the DTH business. Effectively implement active relationship management programs & conduct on-the-job training programs for retailers and field sales executives. Identify techniques to enhance the customer experience and manage service requests better. Maintain industry best practices to enhance the efficiency and competitiveness of services. People Management Lead the territory team and update their knowledge base to cater to the organizational need. Coordinate between cluster managers of sales and service. Manage the team responsible for installing, servicing, and repairing structures and major components. Skills and Competencies Technical Competencies Proficiency in sales and marketing techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Leadership and Behavioural Competencies Customer Obsession Collaboration and Influence Ownership Mindset Learning Agility Navigating Change Leaders Building Leaders Execution Excellence

Overall this position is expected to take the end to end responsibility of Circle MPBN Network planning and economics for PAN India locations. Aims at creating robust MPBN network from One Airtel perspective to provide seamless experience and end to end SLAs To build robust MPBN network to meet Company objective of becoming a prominent player in PACO service by developing scalable/reliable network across PAN India for all business units. To evolve MPBN network architecture, control & review capex, capacities & network performance, manage partners and facilitate governance of Core Networks across India. 1. Packet Core, MPBN,BRAS and TechLAN IP nodes capacity management in line with Business Requirement. Proactive planning for traffic growth Based on Business Projections In time ordering and implementation / rollout 2. Impact analysis & implementation for PS/CS IP (MPBN) nodes. Version upgrades New business features and network features as per business requirement. Troubleshooting 3. Packet Core, MPBN, BRAS, and Techlan IP nodes network design (HLD, LLD). Total experience of 5-8 years Bachelors degree in Electronics & Communications or equivalent. Working knowledge or hands on experience of IP Nodes. Awareness about Telecom Nodes. Knowledge of IP technology like Router, switch, Firewall. Hands on experience of L1 and L2 Level Support and troubleshooting Good communication skills and he should be able to aggressively take proactive measures. Understanding of protection switching at SDH level. CCNA is Plus

Function : Customer Experience Purpose of the Job This role is responsible for project management and service delivery of all products & services. Project management, planning and scheduling implementation of MPLS services. On Time, within budget Implementation of the complete project Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work. Enhance service delivery experience for the customer & revenue for the organization Key Deliverables Customer engagement & communication Project kick off meeting/call with Customer Resolution of customer dependencies Share Project Plan with the customer e2e tracking & monitoring of project delivery Proactive & timely project status update to the customer Project Stage tracking & ensure timely delivery Project follow ups, escalations and constraint resolution Delivery of third party media/bandwidth Customer CPE integration & testing Schedule planned activities with the customers Accelerate & Maximize revenue by faster deployment of project Skills Required Good understanding of project management concepts and methodology Excellent relationship management with customer, cross functional team Good written and verbal communication skills Good understanding of products, services Good planning & execution skills Can do attitude & problem solving skills Quick thinking & analytical ability Process orientation and eye for detail Result Orientation Educational Qualifications 6 10 years project execution experience in Telecom/ISP industry Sound understanding of telecom technology, products & services Work Experience Diploma Technical, preferably B.E/B.Tech Qualify CS Hiring Test Strong communication skills Strong planning and execution skills

We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before . Function : Customer Experience Reporting To: TL- Service Delivery Job Level: Senior Manager Purpose of the Job This role is responsible for project management and service delivery of all products & services. Project management, planning and scheduling implementation of MPLS services. On Time, within budget Implementation of the complete project Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work. Enhance service delivery experience for the customer & revenue for the organization Key Deliverables Customer engagement & communication Project kick off meeting/call with Customer Resolution of customer dependencies Share Project Plan with the customer e2e tracking & monitoring of project delivery Proactive & timely project status update to the customer Project Stage tracking & ensure timely delivery Project follow ups, escalations and constraint resolution Delivery of third party media/bandwidth Customer CPE integration & testing Schedule planned activities with the customers Accelerate & Maximize revenue by faster deployment of project Skills Required Good understanding of project management concepts and methodology Excellent relationship management with customer, cross functional team Good written and verbal communication skills Good understanding of products, services Good planning & execution skills Can do attitude & problem solving skills Quick thinking & analytical ability Process orientation and eye for detail Result Orientation Educational Qualifications 6+ Plus years project execution experience in Telecom/ISP industry Sound understanding of telecom technology, products & services Work Experience Diploma Technical, preferably B.E/B.Tech Qualify CS Hiring Test Strong communication skills Strong planning and execution skills

JOB RESPONSIBILITIES Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Demonstrate - High energy - Strong process orientation - Project management skills - Appreciation of need for Customer Experience delivery - Building & nurturing partnerships Influencing skills

About the Role An opportunity to be at the frontline of the business and take charge of an entire territory and increase the quality of acquisition of broadband customers and execute the entire Go-To-Market (GTM) strategy in the DSL business through the vast distribution network. Key Responsibilities Strengthen the distribution and sales network by increasing the Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Fostering good business relationships with residential and Market associations to drive network rollout and increase business Increasing cross selling of Postpaid and DTH to existing DSL customers Ensuring network augmentation and expansion by coordinating with Market Planning and Project Team to drive business Experience & Skills What you need to have Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data a draw insights Consultation, facilitation and selling skills Enterprising and ability to convince stakeholders Basic computer literacy MS Office Excel

About the Role: We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. This role has the overall Responsibility of Postpaid and Prepaid Acquisitions. Providing operating support to internal, external & regulatory teams and sharing insights based on system/business & analytics intelligence to enable key decisions to improve overall acquisition experience & quality. Key Responsibilities: End to End Operational support for Postpaid, Prepaid & Fixed Line Processes. Ensuring partner performance in terms of Activation within TAT, Reduce document rejections, quality of activation and increase productivity Monitoring daily activation and sim swap requests and ensure completion of order by coordinating with Partner, engineering & Circle teams. Ensuring Zero documentation forgery for all LOB Analyzing gaps within acquisition journey to improve quality of acquisition. Driving Innovations & Enhancements within stakeholders. Tracking and sharing the performance scorecard with stake holders. Ensuring compliance through parameter wise audits & system fixes. Experience & Skills: Good understanding of Telecom products, policies and processes Strong interpersonal, collaboration skills & result oriented Good planning & execution skills Can do attitude & problem solving skills Quick thinking & analytical ability Should have understanding of applications i..e Excel, Access & Data Analytics Should have experience to manage Partner and large teams Educational Qualification: Post graduate, MBA or equivalent Preferred Work Experience: At least 5 years of work experience in operation/Support function

Function: Sales Reporting To: ZBM Purpose of the Job Directly responsible for voice/Data numbers (Mobile/FrontLine/3G/4G) from the region. Create a culture of system and processes that consistently meet and exceed performance standard through uniform deployment by timely and accurate information. Weekly & Monthly reports - Data OB, Target Vs Achievement of all LoBs , Daily reports - GADs, Funnel Vs Achievement, Schemes, etc , improve delivery by reverting between TAT% escalation trend along with % adherence to the briefcase time. Retain the data revenue from the existing account by upsell or cross sell along with proactive relationship management Key Deliverables • Gather various report from back end / factories / ECRM tools \ • MIS reporting as per process. • Coordinate & close loop. • Reduce time line for improve on TAT. • Coordinate & close loop the back end requirements by the sales team with various internal & external agencies & act as support structure to Sales team when required. • Continuous coordination with all channel partners • Steady data flow from sales in locations to the head office. • Cross functional coordination with backend functions • Data analysis Skills Required • Excellent computer skills - proficient in MS Excel, Access & Power point • Hands-on with Excel and other data processing tools • Strong analytical capabilities • Cross functional orientation Educational Qualifications • Bachelor Degree Work Experience • 1-3 years of work experience in MIS & reporting

Territory Manager-Prepaid-Akot-Aurangabad zone: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond. Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one. Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleTerritory Sales Manager Mass Retail DesignationTerritory Sales Manager Job Code FunctionD2C Sub-FunctionMass Retail Location Level/GradeSenior Executive Position Description The purpose of this role is to be at the frontline of the business for an entire territory with the responsibility of driving sales and end-to-end customer service. The role demands a manager who can increase market share, revenue and execute the GTM strategy. Also, the role requires to engage with channel partners & foster business relationships to enhance business for D2C mass retail. Organizational Relationship Reporting ToRegional Mass Retail Head (~ Zonal / Area Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly6 to 7 Indirectly6 to 7 Key Responsibilities & Accountabilities 1. Sales Management: Drive revenue growth by focusing on new & existing channel partners and expanding the company's footprint within the territory. Optimize the sales and distribution network to enhance market penetration of the business. Strengthen the distribution ecosystem by increasing BTL activities in areas of operation, effective coverage, and transacting outlets. Ensure brand visibility through organized go-to market merchandising activities to achieve tertiary recharge sales & gross prepaid targets. 2. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure compliance with policies and processes by the channel partners and ensure customer SLAs are met. Lead timely closure of service request loops & intervene and handle complaints in case of escalations. 3. Stakeholder Management: Manage & expand channel / distributor network through incentives and seamless grievance redressal. Form partnerships and train partners on product features / sales techniques / market positioning to strengthen the mass retail business. Effectively implement active relationship management programs & negotiate agreements with partners to ensure mutually beneficial terms and conditions. Maintain industry best practices to enhance the efficiency and competitiveness of services. Collect feedback and generate regular reports for improved management. 4. People Management Lead the territory team and update their knowledge base to cater to the organizational need. Coordinate between mass retail Zonal / Area managers of sales and service. Manage the team responsible for installing, servicing, and repairing structures and major components. Anchor trainings as required for team member development. Own and manage a strong people connects at all levels across the organization. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience2+ years of experience in sales preferably Telecom / FMCG Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalUrban / Rural Promoters & Channel Partners Skills and Competencies Technical CompetenciesProficiency in sales and marketing techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook

Role & responsibilities Wireless Operations Management: Lead and oversee the daily operations of 4G/5G wireless networks, ensuring seamless service delivery for B2B customers. Manage the planning, deployment, and optimization of wireless infrastructure to meet performance and reliability goals. 4G/5G Expertise: Utilize in-depth knowledge of 4G/5G technologies to troubleshoot, optimize, and maintain network operations. Stay up-to-date with the latest advancements in wireless technology and incorporate new solutions into operational practices. Digital Mindset: Leverage digital tools and methodologies to enhance operational efficiency and automation within wireless operations. Identify opportunities for digital transformation and implement best practices to drive innovation in network operations. B2B Relationship Management: Develop and maintain strong relationships with business customers, understanding their needs and delivering tailored solutions. Collaborate with sales, customer service, and technical teams to ensure the successful delivery of wireless network services to B2B clients. Leadership & Team Development: Lead and mentor a team of wireless operations professionals, providing guidance, training, and performance feedback. Foster a collaborative work environment that emphasizes continuous improvement and professional development. Preferred candidate profile Minimum 7 years of experience in wireless operations, with at least 3 years in a leadership role within the telecom or B2B domain. Proven track record of managing 4G/5G wireless networks and leading technical teams. Bachelors or Master’s degree in Telecommunications, Engineering, Computer Science, or related fields.

Background/Experience in atleast one ( or both of the following) Android Testing Testing of Android applications, experience with writing manual and automated test cases for Android applications . Expertise with android tools like UI autimator, perfetto etc. for testing will be a plus Good understanding of DTH / IPTV platforms, DVB Standard, Middleware and Set-Top Box architecture - Software QC Testing for STB middleware and application - Have a proven background in testing & testing methodologies - Be familiar with video & audio encoding standards - Familiarity with Android , specifically ADB debugging and logcat log analysis - Issue reporting in Jira, re-creation and resolution - UAT execution for multiple DTH and convergence projects - Test Automation Scripting and experience in connected STB or DTV testing

Job Title: Store Manager Function: Retail Location : Bareilly, Dehradun Reporting to: Zonal Owned Retail Manager Purpose of the Job Located in the store, this role has direct responsibility for the successful running of the Airtel store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met.Deliverables (Maximum 5-6 key responsibilities) Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Decision levelPrime: Final Decision Making authority, accountable to the Management Ensure successful running of stores Ensuring compliance adherences Profitability of the store Shared: Decisions reached jointly with peers on a collective basis Inventory Management and customer experience People Development Contributory: Makes a major contribution to a decision or policy judgment reached by others • Retail effectiveness (noticeability at retail) Demonstrate (Key competencies) High energy Strong process orientation Project management skills Appreciation of need for Customer Experience delivery Building & nurturing partnerships Influencing skills Educational Level Must have: Post-graduation, MBA or equivalent Business Management Diploma Working Experience 2 Must have: -6 years work experience. At least 2 years in a Retail Business operations role.

Key Deliverables Gather various report from back end / factories / ECRM tools MIS reporting as per process. Coordinate & close loop. Reduce time line for improve on TAT. Coordinate & close loop the back end requirements by the sales team with various internal & external agencies & act as support structure to Sales team when required. Continuous coordination with all channel partners Steady data flow from sales in locations to the head office. Cross functional coordination with backend functions Data analysis Skills Required Excellent computer skills - proficient in MS Excel, Access & Power point Hands-on with Excel and other data processing tools Strong analytical capabilities Cross functional orientation

Role & responsibilities Adherence of Store Operations in line with pre-defined SOPs Driving the team; to achieve the target on conversion from the walk in customers Track efficient Cash handling Inventory and stock management Preferred candidate profile Previous experience in Sales. Team handling skills. Communication skills Interested candidates send your resume or refer a_kokhila.r@airtel.com