Airport Ground Staff

As a Ground Staff, you will be responsible for administrative duties and communication with passengers. Your role involves welcoming passengers, providing information, assisting disabled passengers or those traveling with small children, checking in luggage, taking reservations, and selling tickets. You are expected to resolve passenger queries promptly and ensure their satisfaction. Your exceptional interpersonal skills and dedication to excellent customer service will contribute to meeting the airline company's goals and vision. Your ability to multitask effectively will ensure that all passengers are comfortable, safe, and well-informed about flight schedules, aircraft delays, weather concerns, and other relevant factors. Key Responsibilities: - Welcome passengers and provide necessary information - Assist passengers with special needs - Check in luggage and sell tickets - Resolve passenger queries promptly - Ensure passenger satisfaction - Multi-task to manage various passenger needs - Keep passengers informed about flight schedules, delays, and weather conditions Qualifications Required: - Excellent interpersonal skills - Strong customer service orientation - Ability to multitask effectively - Good communication skills - Patience and ability to handle passenger inquiries calmly As a Ground Staff, you will be responsible for administrative duties and communication with passengers. Your role involves welcoming passengers, providing information, assisting disabled passengers or those traveling with small children, checking in luggage, taking reservations, and selling tickets. You are expected to resolve passenger queries promptly and ensure their satisfaction. Your exceptional interpersonal skills and dedication to excellent customer service will contribute to meeting the airline company's goals and vision. Your ability to multitask effectively will ensure that all passengers are comfortable, safe, and well-informed about flight schedules, aircraft delays, weather concerns, and other relevant factors. Key Responsibilities: - Welcome passengers and provide necessary information - Assist passengers with special needs - Check in luggage and sell tickets - Resolve passenger queries promptly - Ensure passenger satisfaction - Multi-task to manage various passenger needs - Keep passengers informed about flight schedules, delays, and weather conditions Qualifications Required: - Excellent interpersonal skills - Strong customer service orientation - Ability to multitask effectively - Good communication skills - Patience and ability to handle passenger inquiries calmly