Air Ticketing Executive

You will be responsible for booking tickets through GDS software and other available portals. Your key responsibilities will include: - Liaising with all Airlines for best-negotiated fares required for our tours/clients - Resolving issues related to airline tickets such as booking problems, cancellation of tickets, and issuing additional tickets - Analyzing the air tour budget and securing a lower fare than the budget to increase profits - Scheduling flights based on customer needs and available flights - Communicating with customers to address questions about tickets, pricing, or flight schedules - Entering customer information into a computer system to issue tickets or update records - Explaining applicable fees and taxes for each ticket - Assisting clients with travel-related questions You should meet the following qualifications: - Minimum 1-2 years of experience in domestic and international ticketing - Bachelor or Diploma in Travel, tourism, or any related field - Proficiency in Excel Please note that this is a full-time, permanent position with a day shift schedule. The expected start date for this role is 15/02/2025.,