AIQoD

3 Job openings at AIQoD
Customer Success Executive - Intern Pune,Maharashtra,India 0 years Not disclosed Remote Full Time

About AIQoD (formerly GIBots): At AIQoD (www.aiqod.com), we’re a bunch of innovators and disruptors working together with the passion building an enterprise-grade No-Code platform with advanced capabilities based on Generative AI, ML, NLP,RPA and Analytics.We have developed a strong reputation with our no-code & device-independent platform along-with a scalablearchitecture for quick time-to-market automation solutions, guaranteed ROI, maximum productivity leveraging.data-driven analytical insights in better decision-making for our customers across the globe.Our platform is a highly secure and as pioneers in Digital Transformation & PaaS/SaaS-based platform weautomate any business process using technologies - Image, Text & Video Analysis, Pattern Recognition,Application Automation, powered with GenAI, OCR, NLP, AI & Machine Learning.AIQoD has many achievements to its recognition.A proud partner of Intel AI BuilderWinner of Clarion call 5.0 among 1000 participantsOut of 2500 participants, AIQoD was among the top 250 brands at the Amazon Sambhav Entrepreneurship Challenge 2022.AIQoD was among the top 15 finalists in the KPMG Private Enterprise Global Tech InnovationChallenge 2021.Finalist in the TCS Startup challenge 2021.One of the winners in the Bajaj Finserv Innovation Day competitionAIQoD was one of the top 34 brands out of 500 registrants selected for the ULIP Logistics Hackathon2022 solution presentation.Members of NASSCOM and TIE.We are honored in being mentored by Industry Stalwarts – Padma Bhushan Mr. S. Ramadorai (Ex-CEO, TCS);Mr. K. Jayaramakrishnan (JRK, Ex VP & Head – Global Alliances, TCS) ; Mr. Neeraj Srivastava(Former Vice President & Head of Middle East Cognizant). Our Advisory board is a rich experience of Academia & Industry Experts. Description (About the Role):We are seeking an enthusiastic and driven intern to join our Customer Success Team at AIQoD. As a "Customer Success Executive-Intern", you will work closely with our team to ensure client satisfaction, retention, and success with our products and services.Key Responsibilities: - ● Customer Onboarding: • Assist in onboarding new clients by providing walkthroughs of the platform and ensuring smooth implementation. ● Customer Training: • Conduct product demonstrations and help create role-based training materials. • Ensure customers understand the product's features and benefits tailored to their needs. ● Customer Support: • Respond to customer queries via email, phone, or chat in a timely and professional manner. • Collaborate with cross-functional teams to resolve issues promptly. ● Customer Engagement & Retention: • Monitor customer accounts to ensure they are actively using the product and achieving their goals. • Identify upsell or cross-sell opportunities and pass insights to the sales team. ● Data Analysis & Reporting: • Track customer success metrics like churn rate, CSAT, and NPS, and report findings to the team. • Analyze customer usage patterns and feedback to recommend improvements. ● Knowledge Hub Management: • Help maintain and update resources like FAQs, tutorials, and best practices. ● Proactive Outreach: • Schedule and conduct follow-up calls to check on customer satisfaction and gather feedback. • Address any concerns or gaps in product adoption. Skills : ● Communication Skills: • Strong written and verbal communication. • Proficiency in customer-oriented communication styles and the ability to convey technical concepts in a simple manner. ● Technical Aptitude: • Understanding of SaaS platforms and tools. • Familiarity with analytics and reporting dashboards. ● Interpersonal Skills: • Empathy, active listening, and the ability to build trust and rapport with clients. • Problem-solving mindset and a customer-first attitude. ● Organizational Skills: • Ability to multitask, prioritize, and manage time effectively. • Attention to detail and commitment to delivering high-quality results. ● Other Skills: • Proficiency in MS Office Suite (Excel, PowerPoint, Word). • Bonus: Experience with content creation for training materials or knowledge hubs. Education Qualification & Certifications: ● Educational Background: • Bachelor's or Master's Degree in Business Administration (Sales/Marketing/ IT/Project Management) OR Computer Science, BE/B. Tech, or related field. • Freshers/Final Year candidates will be preferred. • Candidates from Engineering/Science backgrounds with strong communication skills and an interest in customer engagements are also welcome. ● Preferred Certifications: • Certifications in Customer Success Management (e.g., Success COACHING or CCSM). • Knowledge or certification in SaaS tools, CRM software (e.g., Salesforce, AWS, HubSpot), or Data Analytics tools. • Basic understanding of project management tools.Perks & Benefits: • Hands-on experience in Customer Success Management. • Exposure to SaaS products and cutting-edge technologies like Gen AI. • Opportunities for learning and certification during the internship. • Mentorship from experienced professionals in SaaS domain. • Mentorship and growth opportunities within a forward-thinking company.Criteria/Details About Internship:WFH (Remote Work)Internship period 3-6 months (full time). Monthly Fixed Stipend Immediate Joiners preferredWhat You’ll Gain & What We Offer:Real-world experience in sales and business development.Insights into the AI and tech-driven business landscape.Hands-on experience with sales tools and CRM platforms.Mentorship and growth opportunities within a forward-thinking company.Opportunity to contribute to real projects and make a meaningful impact.Guidance from experienced sales professionals.Potential for full-time employment based on performance.

Customer Success Executive - InternCustomer Success Executive - Intern Pune,Maharashtra,India 0 years Not disclosed Remote Not specified

About AIQoD (formerly GIBots): At AIQoD (www.aiqod.com), we’re a bunch of innovators and disruptors working together with the passion building an enterprise-grade No-Code platform with advanced capabilities based on Generative AI, ML, NLP,RPA and Analytics.We have developed a strong reputation with our no-code & device-independent platform along-with a scalablearchitecture for quick time-to-market automation solutions, guaranteed ROI, maximum productivity leveraging.data-driven analytical insights in better decision-making for our customers across the globe.Our platform is a highly secure and as pioneers in Digital Transformation & PaaS/SaaS-based platform weautomate any business process using technologies - Image, Text & Video Analysis, Pattern Recognition,Application Automation, powered with GenAI, OCR, NLP, AI & Machine Learning.AIQoD has many achievements to its recognition.A proud partner of Intel AI BuilderWinner of Clarion call 5.0 among 1000 participantsOut of 2500 participants, AIQoD was among the top 250 brands at the Amazon Sambhav Entrepreneurship Challenge 2022.AIQoD was among the top 15 finalists in the KPMG Private Enterprise Global Tech InnovationChallenge 2021.Finalist in the TCS Startup challenge 2021.One of the winners in the Bajaj Finserv Innovation Day competitionAIQoD was one of the top 34 brands out of 500 registrants selected for the ULIP Logistics Hackathon2022 solution presentation.Members of NASSCOM and TIE.We are honored in being mentored by Industry Stalwarts – Padma Bhushan Mr. S. Ramadorai (Ex-CEO, TCS);Mr. K. Jayaramakrishnan (JRK, Ex VP & Head – Global Alliances, TCS) ; Mr. Neeraj Srivastava(Former Vice President & Head of Middle East Cognizant). Our Advisory board is a rich experience of Academia & Industry Experts. Description (About the Role):We are seeking an enthusiastic and driven intern to join our Customer Success Team at AIQoD. As a "Customer Success Executive-Intern", you will work closely with our team to ensure client satisfaction, retention, and success with our products and services.Key Responsibilities: - ● Customer Onboarding: • Assist in onboarding new clients by providing walkthroughs of the platform and ensuring smooth implementation. ● Customer Training: • Conduct product demonstrations and help create role-based training materials. • Ensure customers understand the product's features and benefits tailored to their needs. ● Customer Support: • Respond to customer queries via email, phone, or chat in a timely and professional manner. • Collaborate with cross-functional teams to resolve issues promptly. ● Customer Engagement & Retention: • Monitor customer accounts to ensure they are actively using the product and achieving their goals. • Identify upsell or cross-sell opportunities and pass insights to the sales team. ● Data Analysis & Reporting: • Track customer success metrics like churn rate, CSAT, and NPS, and report findings to the team. • Analyze customer usage patterns and feedback to recommend improvements. ● Knowledge Hub Management: • Help maintain and update resources like FAQs, tutorials, and best practices. ● Proactive Outreach: • Schedule and conduct follow-up calls to check on customer satisfaction and gather feedback. • Address any concerns or gaps in product adoption. Skills : ● Communication Skills: • Strong written and verbal communication. • Proficiency in customer-oriented communication styles and the ability to convey technical concepts in a simple manner. ● Technical Aptitude: • Understanding of SaaS platforms and tools. • Familiarity with analytics and reporting dashboards. ● Interpersonal Skills: • Empathy, active listening, and the ability to build trust and rapport with clients. • Problem-solving mindset and a customer-first attitude. ● Organizational Skills: • Ability to multitask, prioritize, and manage time effectively. • Attention to detail and commitment to delivering high-quality results. ● Other Skills: • Proficiency in MS Office Suite (Excel, PowerPoint, Word). • Bonus: Experience with content creation for training materials or knowledge hubs. Education Qualification & Certifications: ● Educational Background: • Bachelor's or Master's Degree in Business Administration (Sales/Marketing/ IT/Project Management) OR Computer Science, BE/B. Tech, or related field. • Freshers/Final Year candidates will be preferred. • Candidates from Engineering/Science backgrounds with strong communication skills and an interest in customer engagements are also welcome. ● Preferred Certifications: • Certifications in Customer Success Management (e.g., Success COACHING or CCSM). • Knowledge or certification in SaaS tools, CRM software (e.g., Salesforce, AWS, HubSpot), or Data Analytics tools. • Basic understanding of project management tools.Perks & Benefits: • Hands-on experience in Customer Success Management. • Exposure to SaaS products and cutting-edge technologies like Gen AI. • Opportunities for learning and certification during the internship. • Mentorship from experienced professionals in SaaS domain. • Mentorship and growth opportunities within a forward-thinking company.Criteria/Details About Internship:WFH (Remote Work)Internship period 3-6 months (full time). Monthly Fixed Stipend Immediate Joiners preferredWhat You’ll Gain & What We Offer:Real-world experience in sales and business development.Insights into the AI and tech-driven business landscape.Hands-on experience with sales tools and CRM platforms.Mentorship and growth opportunities within a forward-thinking company.Opportunity to contribute to real projects and make a meaningful impact.Guidance from experienced sales professionals.Potential for full-time employment based on performance.

Sales - Head / Director / Manager pune,maharashtra,india 7 - 12 years INR Not disclosed On-site Full Time

About AIQoD (formerly GIBots): At AIQoD (www.aiqod.com), we're a bunch of innovators and disruptors working together with the passion building an enterprise-grade No-Code platform with advanced capabilities based on Generative AI, ML, NLP, RPA and Analytics. We have developed a strong reputation with our no-code & device-independent platform along-with a scalable architecture for quick time-to-market automation solutions, guaranteed ROI, maximum productivity leveraging data-driven analytical insights in better decision-making for our customers across the globe. Our platform is a highly secure and as pioneers in Digital Transformation & PaaS & SaaS-based platform we automate any business process using technologies - Image, Text & Video Analysis, Pattern Recognition, Application Automation, powered with GenAI, OCR, NLP, AI & Machine Learning. AIQoD has many achievements to its recognition. A proud partner of Intel AI Builder Winner of Clarion call 5.0 among 1000 participants Out of 2500 participants, AIQoD was among the top 250 brands at the Amazon Sambhav Entrepreneurship Challenge 2022. AIQoD was among the top 15 finalists in the KPMG Private Enterprise Global Tech Innovation Challenge 2021. Finalist in the TCS Startup challenge 2021. One of the winners in the Bajaj Finserv Innovation Day competition AIQoD was one of the top 34 brands out of 500 registrants selected for the ULIP Logistics Hackathon 2022 solution presentation. Members of NASSCOM and TIE. We are honored in being mentored by Industry Stalwarts Padma Bhushan Mr. S. Ramadorai (Ex-CEO, TCS); Mr. K. Jayaramakrishnan (JRK, Ex VP & Head Global Alliances, TCS) ; Mr. Neeraj Srivastava (Former Vice President & Head of Middle East Cognizant). Our Advisory board is a rich experience of Academia & Industry Experts. With secured investments to scale-up our Sales & Operations and on the path for our Series-A Funding, We are seeking for a successful hunter ( Individual Contributor ), to be a part of our next Growth Journey and drive our Enterprise PaaS & SaaS Solution Sales for the IT, MFG, BFSI, Retail & Pharma/Healthcare sectors...etc. Description: - We are seeking a dynamic and growth-oriented Sales Leader (Head / Director / Manager) to drive Enterprise AI, PaaS & SaaS Solution Sales at AIQoD. This role demands a strategic thinker with strong execution skills to lead the full sales cycle from identifying high-value opportunities and building CXO-level relationships to closing enterprise deals and ensuring lasting client partnerships. As part of the leadership team, the Sales Leader will shape AIQoD's go-to-market strategy, accelerate revenue growth, and expand our enterprise footprint across BFSI, Retail, and Pharma/Healthcare domains. The ideal candidate is a true hunter passionate about AI-driven solutions, experienced in enterprise SaaS/PaaS sales, and capable of translating client challenges into scalable business outcomes. This is a high-impact role in an agile, innovation-led environment where strategic vision meets hands-on execution to fuel AIQoD's growth journey and deliver measurable customer success. Why Join AIQoD Join the core team to build the foundation of the next-generation products. Surround yourself with passionate individuals who push you towards growth Work on latest technologies viz. ML/AI/Face Recognition, etc Build innovative products for Enterprise customers. Learn experience with every assignment and project. Exponential career growth Learning interpersonal skills through fun, team building, and sports activities Work Hard, Party harder Responsibilities: - Achieve and consistently exceed assigned annual sales targets, including Total Contract Value (TCV) and Annual Recurring Revenue (ACV), contributing directly to AIQoD's growth and profitability. Identify, qualify, and acquire new logos while nurturing and expanding relationships with existing enterprise customers. Build and maintain a robust, data-driven sales pipeline, ensuring accuracy in forecasting and timely deal closures to meet quarterly and annual objectives. Demonstrate strong expertise in account mapping, stakeholder engagement, and relationship management with key decision-makers and influencers across client organizations. Develop structured account plans and conduct regular business reviews to ensure alignment with customer needs and organizational goals. Exhibit a proactive, go-getter attitude, with strong collaboration and communication skills to build confidence across internal teams and clients. Collaborate effectively with the team to design and deliver AI-powered, customer-centric solutions that enhance win rates. Manage the full sales lifecycle from opportunity qualification, solution positioning, and proposal creation to negotiation and closure adhering to AIQoD's business and ethical standards. Partner with the Marketing team by providing competitive insights, market intelligence, and opportunities for participation in key technology and industry events. Experience in : Technology: Strong IT Sales knowledge of Digital Transformation, Analytics, RPA, Enterprise Solutions based on Generative AI, ML, PaaS & SaaS Sales Strategy: - Developing and implement comprehensive business development strategies to achieve revenue and growth targets. - Identifying new market opportunities and stay abreast of industry trends to position the company competitively. Client Acquisition and Relationship Management : - Identifying and pursuing new business opportunities through networking, and relationship building. - Acting as the primary point of contact for key accounts, addressing client needs and concerns in a timely manner. - Nurturing and maintaining strong relationships with key clients, ensuring customer satisfaction and loyalty. Sales Pipeline Management : - Managing the end-to-end sales process, from lead generation to deal closure. - Developing and maintaining a robust sales pipeline, providing accurate and timely forecasts. Collaboration and Communication : - Collaborating with cross-functional teams, including marketing, product development, and customer support, to ensure a cohesive approach to business growth. - Communicate effectively with internal stakeholders to provide updates on sales performances and market trends. Sales Reporting and Analysis : Preparing regular reports on sales performance, forecasting, and pipeline management. Qualifications & Skills : Bachelor's degree in IT or Engineering or related field preferred. Advanced degree (MBA) is preferred. Have a winner mentality and be goal oriented and driven by a performance-based compensation structure that adequately compensates high achievers. Excellent communication and presentation skills. Excellent strategic thinking, communication, and negotiation skills. Ability to operate both independently and collaboratively in a fast-paced, evolving environment. Passionate, driven, and committed to achieving and surpassing business objectives. Proven track record of consistently exceeding sales and order booking targets, particularly in Enterprise PaaS & SaaS Solution Sales. 7 - 12 years of experience in IT Software Sales. There will be 60% of travel to customers across India and if required for overseas opportunities. Deep understanding of IT, BFSI, Retail, and Pharma/Healthcare industries..etc. Benefits : Mobile Phone, Data Connection, Health Insurance, Laptop