Ai Ml Engineer

Senior Software Engineer, AI/ML

Building the future of IT managed services. Join Astreya.Job DescriptionWe are seeking an experienced and innovative Senior Software Engineer specializing in Artificial Intelligence and Machine Learning to join our Product & Engineering team at Astreya. In this role, you will be responsible for developing and implementing cutting-edge AI and ML solutions that enhance our IT managed services across Data Center and Network Management, Digital Workplace Services, and other solutions. The ideal candidate will have a strong background in software engineering, deep expertise in AI/ML technologies, and the ability to apply these skills to solve complex IT challenges.

Key Responsibilities

Design, develop, and implement AI/GenAI and ML solutions that improve the efficiency and effectiveness of Astreya's IT managed servicesCollaborate with cross-functional teams to identify opportunities for AI/ML integration in existing systems and processesDevelop and maintain scalable AI/ML models for various applications, such as predictive maintenance, anomaly detection, and automated incident responseImplement natural language processing (NLP) solutions to enhance service desk operations and customer interactionsCreate and optimize algorithms for data mining, machine learning, and statistical analysisConduct research on the latest AI/ML technologies and methodologies to drive innovation within the organizationCollaborate with data engineers to ensure high-quality data pipelines for AI/ML modelsParticipate in the full software development lifecycle, including requirements gathering, design, implementation, testing, and deploymentDocument technical specifications, architecture designs, and best practices for AI/ML solutionsEnsure that AI/ML solutions comply with relevant industry standards and regulations

Requirements

Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field8+ years of software engineering experience, with at least 4 years focused on AI/ML developmentStrong proficiency in programming languages such as Python or JavaExtensive experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn)Solid understanding of data structures, algorithms, and software design principles

Experience with deep learning, neural networks, and LLMsFamiliarity with cloud platforms (e.g., AWS, GCP) and their AI/ML servicesStrong background in data analysis, statistical modeling, and mathematics

Experience with version control systems (e.g., Git) and CI/CD pipelinesExcellent problem-solving skills and ability to work in a fast-paced environment

Strong communication skills and ability to explain complex AI/ML concepts to non-technical stakeholders

Preferred Qualifications

Ph.D. in Computer Science, AI, or MLExperience applying AI/ML in IT operations, network management, or cybersecurity contextsKnowledge of MLOps practices and toolsFamiliarity with big data technologies (e.g., Hadoop, Spark)Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)Contributions to open-source AI/ML projects or research publicationsUnderstanding of ethical AI principles and practices

About Astreya

Astreya is a global IT managed services provider, delivering technology infrastructure solutions that help businesses scale, drive innovation, and streamline operations. Founded in 2001 and headquartered in San Jose, California, Astreya operates in over 35 countries and supports some of the worlds most recognized companies. Astreya provides solutions across public, private, and hybrid clouds, data centers, and the modern workplace while leveraging AI automation across it all. Our mission is to empower organizations to adapt and thrive in an ever-evolving digital landscape by transforming the way they leverage technology to support their customers, empower their employees, and grow their businesses.