AI and Automation Specialist

Wahed

2 - 5 years

4 - 6 Lacs

mumbai

Posted:5 days ago| Platform:

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Skills Required

marketing operations aml automation zapier kyc ai automation operations core business operations artificial intelligence sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Enhance Customer & Marketing Operations
Analyze customer experience (CX) ticket data to identify recurring pain points and develop automated solutions to improve response quality and speed.
Automate the aggregation and review of marketing metrics, competitor campaign analysis, and content topic research to improve team productivity and campaign effectiveness.
Automate Core Business Operations Develop and maintain automated scripts and workflows for routine data tasks, including compliance reporting, internal client reporting, and daily reconciliations (fees, client holdings, transactions).
Build and manage dashboards that provide a single source of truth for regional KPIs, empowering leadership with actionable, real-time insights.
Design and implement automated workflows for reviewing compliance alerts and streamlining KYC/AML decisioning, reducing manual effort and improving accuracy.
Identify and eliminate points of friction in our compliance processes, creating a smoother and more efficient experience for our clients without compromising rigor.

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