AGM-DPP Saving Scheme

As the leader responsible for scaling the Deposit Protection Plan (DPP) vertical, your primary focus will be on driving customer acquisition, scheme penetration, audit compliance, and team performance while ensuring exceptional levels of customer satisfaction and operational excellence. You will be leading this initiative across multiple regions, with a strategic approach to achieving aggressive growth targets. Your key responsibilities will include designing and implementing regional strategies to enhance Monthly Gold Saving Plans and related financial products. This will involve leveraging data-driven campaigns and customer segmentation to achieve growth targets, launching new schemes, and optimizing existing ones based on market insights and feedback. Your role will also encompass driving frontline sales performance, leading customer engagement initiatives, and resolving escalations to ensure high levels of satisfaction through personalized service. In terms of audit and compliance, you will conduct regular internal audits to uphold scheme adherence, reduce discrepancies, and ensure compliance with gold scheme processes and regulatory norms. Additionally, you will be responsible for organizing training programs for showroom staff, mentoring regional teams, and facilitating performance reviews to drive team performance and scheme conversions. Campaign planning and execution will also be a crucial part of your role, where you will lead high-impact campaigns and collaborate with marketing and operations teams to ensure seamless rollout and branding. Monitoring campaign ROI and customer response metrics will be essential to evaluate the success of these initiatives. To be successful in this role, you should possess an MBA (Marketing/Finance preferred) or a Bachelor's degree in Marketing, along with at least 10 years of experience in jewelry retail, financial schemes, or customer-facing sales roles. Your track record should demonstrate a proven ability to drive 25%+ growth in gold saving schemes and multiple sales awards. Proficiency in CRM tools, MIS reporting, and basic digital marketing knowledge will be advantageous, along with strong leadership skills in regional team management, training facilitation, and campaign ownership. Preferred industries for this role include Jewelry Retail, Consumer Finance, NBFCs, Banking (Retail Products), and Loyalty Programs. This is a full-time position based in Bhubaneswar, Orissa, requiring in-person work. Relocation or reliable commuting to Bhubaneswar is mandatory for this role. If you have 10+ years of experience in DPP Saving Scheme and Gems/Jewellery Industries, and if you are ready to take on a challenging leadership role in Bhubaneswar, Orissa, we encourage you to apply for this position.,