After-Sales Support Engineer

As an After-Sales Support Engineer in Mumbai, you will be accountable and responsible for building relationships with key customers who are already using DDE's systems/equipment. It is essential for you to familiarize yourself with the manufacturing processes of key customers to forecast the need for consumables, spares, add-ons, and additional capital equipment. To excel in this role, you must possess excellent and extensive knowledge of Biopharma and Sterile manufacturing processes. This knowledge will enable you to suggest value additions and improvements to the existing manufacturing processes of key customers. Being customer-oriented is a key aspect of this position. You should have excellent negotiating capabilities to ensure successful interactions with customers. Additionally, having a pleasant personality and effective communication skills will contribute to your success in this role. If you have a Bachelor's degree in Mechanical, Chemical, or Biotechnology, along with 6 to 8 years of experience, and are willing to travel extensively, we invite you to apply for this challenging and rewarding opportunity.,