AEP/ Customer Journey Analytics (CJA) manager

As an AEP CJA Manager at our company, your role will involve the technical implementation and configuration of Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA) to create a unified customer data model and enable cross-channel analysis. **Key Responsibilities:** - Data collection, data modeling (XDM), report and dashboard development in CJA. - Integrating data from various sources into AEP using AEP Web SDKs and APIs. - Enabling and configuring Customer Journey Analytics (CJA) for reporting and analysis. - Partnering with analytics teams to design CJA workspaces that deliver actionable insights. - Ensuring data quality and consistency between AEP and CJA. - Integrating AEP and CJA with external data platforms. - Troubleshooting SDK, data ingestion, and CJA reporting issues. - Documenting technical designs, SDK implementation steps, and CJA governance best practices. - Designing, building, and maintaining solutions on Adobe Experience Platform (AEP). - Developing and optimizing Real-Time CDP workflows. - Collaborating with marketing, product, and analytics teams to enable real-time customer experiences. **Qualifications Required:** - Overall 8+ years of experience with 4+ years working with Adobe Experience Platform or similar CDP solutions. - Hands-on experience with AEP SDKs for mobile (iOS/Android) and/or web data collection. - Strong knowledge of AEP components such as schemas, datasets, identities, profiles, segments, and destinations. - Practical experience configuring and using Customer Journey Analytics (CJA). - Experience with data integration using APIs, ETL, or Kafka. - Proficiency in SQL and experience with cloud data warehouses. - Understanding of data governance, identity resolution, and privacy frameworks. - Strong problem-solving, troubleshooting, and communication skills. **Nice-to-Have Skills:** - Experience with Adobe Launch and tag management systems. - Knowledge of Adobe Analytics and Adobe Target integrations via AEP SDK and CJA. - Experience with server-side event forwarding and Edge Network extensions. - Familiarity with Python, Java, or JavaScript for SDK customization and data integrations. - Exposure to data visualization tools like Power BI, Tableau, Looker. - Experience with DevOps practices and CI/CD pipelines.,