Key Responsibilities: Handle multiple chat sessions (dual chat) efficiently. Assist customers with technical queries related to Microsoft Windows. Ensure quick and accurate responses while maintaining customer satisfaction. Maintain high typing speed with attention to detail. Communicate clearly and professionally with customers. Requirements: Minimum 1 year of experience in dual chat handling. Knowledge of Microsoft Windows and related troubleshooting. Excellent written communication and typing skills. Strong multitasking and problem-solving abilities.

Role & responsibilities Experience in Automation testing using Selenium Web Driver Python Experience in writing complex SQL queries Experience in using with PyTest Page object model Automation frameworks Experience in Designing and developing of Automation frameworks and integrations Experience in API testing using Postman SOAP UI for Web services testing Experience in Continuous integration using Jenkins pipeline Experience in code versioning using GITHUB Experience in using to AWS cloud for automation Experience in test planning and test strategy Good Knowledge in Software Development Life Cycle Agile Devops Gherkin practices Extensive grasping power to emerging technologies Innovative Inspire and motivate other team members to do the same Building automation tests using TDD BDD frameworks in Gherkins format Nice to have Experience in Web Service Micro services automation using Java based frameworks Rest assured Experience in Mobile Automation using Appium Experience in Functional Regression and UI testing of Web and Mobile applications Clear understanding in relational database or NoSQL database Embracing Agile and lean principles Solid written and verbal communication skills Preferred candidate profile

Role & responsibilities ETL Testing,Any automation(java,Python, Selenium), Cloud- AWS/Azure/GCP,)SQL Preferred candidate profile

Key Responsibilities: Develop and maintain automation frameworks using Selenium WebDriver with Python (PyTest + Page Object Model). Design and implement test strategies and plans for functional, regression, UI, and API testing. Perform API testing using Postman, SOAP UI, and Rest Assured (preferred). Write and execute complex SQL queries for backend validation. Build and maintain CI/CD pipelines using Jenkins. Integrate automation tests with GIT and AWS environments. Collaborate with cross-functional teams in Agile/DevOps settings using Gherkin and BDD/TDD methodologies. Create test cases in Gherkin format and contribute to overall testing strategies. Continuously evaluate emerging technologies and inspire the team to adopt innovative solutions. Must-Have Skills: Selenium WebDriver with Python PyTest and Page Object Model framework experience SQL and Database testing API testing with Postman / SOAP UI Experience with Jenkins pipelines and GitHub AWS experience for automation BDD/TDD using Gherkin format Agile, DevOps, and SDLC knowledge

5+ years of experience in manual testing and functional QA . Hands-on experience in ETL testing and validating data flows. Strong SQL skills for writing and executing queries for data validation. Experience with cloud environments like Azure or AWS (Azure Data Bricks preferred). Basic understanding of test automation tools (e.g., Selenium, TestNG, Maven). Familiarity with tools such as JIRA, Postman, Confluence.

Role & responsibilities Provide the duty officer with a daily overview technical status, open defects, and short-term maintenance events 2. Assist the MCC Duty officer during AOG situations or delays 3. Analyze fleet delays and disruptions, providing advice on improvement and optimization 4. Optimize the fleet performance for Special Operations requirement 5. Liaise with subcontracted AMO to assist with troubleshooting advice or any other technical issue 6. Ensure proper action and follow-up for all engine Customer Notification Report (CNR) 7. Liaison with Quality Dept. / Technical Services Manager regarding aircraft system and component reliability 8. Coordinate maintenance resources as appropriate to ensure aircrafts meets the scheduled departure time 9. Preparation of budget for MCC and ensure compliance of approved Operating expenditure and capital expenditure 10. Liaise with TSD and various OEM for Technical issues 11. Ensure recording & analysis of in-service Incidents/defects, to enable quick decisions and corrective actions, to ensure safe and optimal operations of fleet 12. Maintain an effective organizational and administrative system for Maintenance Control Center, facilitate audits by Quality Assurance and others and coordinate to comply with the audit findings 13. Demonstrate clear understanding of company policies and regulatory requirements Team Management 1. Support team members in collaborating across multiple internal/external stakeholders 2. Support, nurture and develop the team members skills Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Preferred candidate profile License of B1/B2 DGCA Approved

Role & responsibilities Manage and oversee the accounts payable function, ensuring timely and accurate processing of invoices, expense reports, and vendor payments. Develop and implement accounts payable policies and procedures to streamline processes and improve efficiency. Review and approve high-value invoices and payments, ensuring proper authorization and adherence to company policies. Lead, train, and mentor the accounts payable team, fostering a culture of continuous improvement and high performance. Monitor and report key performance indicators (KPIs) for the accounts payable function, identifying areas for improvement. Collaborate with procurement, finance, and other departments to resolve payment discrepancies and improve the purchase-to-pay cycle. Manage vendor relationships, including negotiating payment terms and addressing escalated payment issues. Ensure compliance with financial regulations, internal controls, and corporate policies. Drive process automation and system enhancements to optimize the accounts payable workflow. Prepare regular reports on accounts payable performance and present findings to senior management. Preferred candidate profile 8+ years of progressive experience in accounts payable, with at least 3 years in a managerial role. Strong knowledge of financial controls, accounting principles (INDAS), and SAP. Excellent leadership, communication, and problem-solving skills. Proficiency in Microsoft Office Suite, especially Excel. Strong analytical skills and attention to detail.

Position Name - Sr. Manager - Direct Taxation Location - Gurgaon Qualification - qualified CA Experience - Post CA 7+ Years Required Skills - International taxation. Domestic taxation ,TDS, attending assessments, drafting and appearing before authority. Agreement validation. Transform pricing. Exposure to ERP systems (SAP) and tax tools. Excellent communication and stakeholder management skills.

Position Name - Assistant Manager - Indirect Taxation Location - Gurgaon Experience - Post CA 7+ Years in Indirect Taxation Preferred Industry - Manufacturing / Aviation / Travel Role & responsibilities Responsible for 2a PR reconciliation on monthly basis and follow-up with internal teams for timely compliance. Compliance on ISD. Support in timely closure of books from tax perspective. Reco of 3b vs books on monthly basis on ITC related. Reco of 3b vs books on monthly basis on outward related. Reco of 3b vs books on monthly basis on RCM. Timely compliance of GSTR 1 on monthly basis. Timely compliance of GSTR 3B on monthly basis. Support in internal and statutory audits. Support n timely closure of 9 & 9C. Timely support in litigation in notices / audit/ assessments.

Job Title: Lead Loyalty & Partnerships Function: Commercial Location: Gurugram Reports To: Head – Marketing, Digital, Loyalty, Corp. Comm., Sustainability & Ancillary Experience: 8–10+ years in Sales & Marketing, with at least 5+ years in loyalty programs and partnerships Role Overview The Lead – Loyalty & Partnerships will be responsible for strategizing, implementing, and managing loyalty programs and building strategic partnerships to drive customer acquisition, retention, and revenue growth. The role involves developing innovative, data-driven loyalty initiatives and identifying high-impact partnerships across industries to enhance the customer experience and commercial performance. Key Responsibilities Strategic Leadership Design and lead loyalty programs to optimize customer lifecycle value and engagement. Develop and implement partnership strategies that align with overall business and loyalty goals. Plan and control project budgets related to loyalty and partnership initiatives. Loyalty Program Management Lead loyalty campaigns focused on customer acquisition, engagement, and retention. Identify and implement enhancements to the loyalty management system. Drive innovation and performance in the loyalty lifecycle using analytics and customer insights. Conduct regular usability studies, surveys, and market research to keep the loyalty program competitive. Partnership Development & Management Identify, evaluate, and negotiate strategic alliances with airlines, hotels, financial institutions, mobility providers, and lifestyle brands. Lead contract development and relationship management for all partnerships. Monitor partner performance and ensure delivery on partnership objectives. Collaborate with internal stakeholders to maximize value from partnerships and loyalty integration. Cross-Functional Collaboration Work with marketing, product, and digital teams to drive awareness and uptake of loyalty features. Align loyalty and partnership strategies with broader organizational objectives. Performance Monitoring & Reporting Define and track KPIs such as partnership ROI, revenue contribution, member growth, and engagement metrics. Deliver regular performance reports to senior leadership. Team Leadership Guide and manage direct reports in the loyalty and partnerships function. Set, monitor, and evaluate KPIs for team members and provide ongoing coaching. Key Skills Required Strategic thinking & analytical acumen Customer-centric mindset Strong negotiation and relationship-building skills Deep understanding of loyalty ecosystems Excellent communication and stakeholder management Data-driven decision-making and reporting (e.g., using SQL, analytics tools) Awareness of market trends and competitive landscape Key Performance Indicators Revenue generated through partnerships Member acquisition and retention rates Loyalty engagement metrics (e.g., redemption rate, frequency) Partnership ROI and contract execution Budget adherence Operational performance of loyalty platform Educational & Experience Requirements Education: Master’s/MBA/PGDM in Marketing or related field Experience: Minimum 8 years in Sales/Marketing At least 5 years in managing loyalty programs and partnerships Experience in airline/travel, credit card, or e-commerce sectors preferred Aviation experience is a plus

Key Responsibilities: Develop and maintain Java-based applications with AWS integration. Design and implement cloud-native solutions using AWS services. Optimize application performance, scalability, and security on AWS. Work with micro services architecture and containerization (Docker/Kubernetes). Implement CI/CD pipelines for automated deployments. Collaborate with cross-functional teams for cloud-based software solutions . Monitor and troubleshoot cloud applications for performance and security. Required Skills: Strong proficiency in Java (Spring Boot, Hibernate). Hands-on experience with AWS services (EC2, Lambda, S3, RDS, DynamoDB). Knowledge of APIs, RESTful services, and cloud security best practices . Experience with DevOps tools (Terraform, Ansible, Jenkins). Familiarity with Docker and Kubernetes for container orchestration. Good understanding of cloud networking, serverless architectures, and monitoring tools . Strong problem-solving skills and ability to work independently.

We're Hiring: Assistant Manager Training & Quality (Airlines/Travel Process) Location: Gurugram Experience: 5–9 Years Immediate Joiners Preferred Are you a dynamic professional with hands-on experience in both Training and Quality within the Airlines or Travel BPO domain ? We want to hear from you! Key Responsibilities: • Design and deliver process/product training modules • Drive continuous improvement through quality audits and feedback • Identify training needs and skill gaps across teams • Monitor KPIs and implement quality frameworks • Collaborate with operations to enhance overall service standards Who Should Apply: Candidates with dual exposure to Training & Quality in Airlines/Travel processes Strong communication, leadership, and analytical skills Experience in managing new hire training, refresher programs, and quality compliance

Job Location Bangalore(3 days a week) Notice Period 0-45 days Skill C# Testing Experience 5 yrs to 12 yrs

Location preference - Pan India Primary Skills (Must Have) - Java,Spring boot, Micro services, Angular Min. Experience - 5 years must Immediate Joiners or at least serving notice period