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1.0 - 5.0 years

0 Lacs

haryana

On-site

As the primary point of contact for advertisers post-sales closure, you will play a crucial role in ensuring smooth onboarding processes. Your responsibilities will include coordinating with internal teams such as Tech, Legal, Finance, and Operations to complete necessary processes for advertiser launch. Additionally, you will manage and oversee the integration process to ensure advertisers are successfully set up on the platform. Working closely with the technical team, you will troubleshoot and resolve integration-related issues and guide advertisers through various integration methods including S2S, API, XML, and mobile app tracking using MMPs. You will be expected to ensure proper tracking and attribution setup using platforms like AppsFlyer, Branch, Adjust, and Trackier. Regularly updating the sales team on onboarding progress and flagging any potential roadblocks will be part of your role. Maintaining documentation and best practices for onboarding and integration processes is essential. Providing ongoing support to advertisers post-integration to ensure seamless campaign execution is also a key aspect of this position. To excel in this role, you should hold a Bachelor's degree in Business, Marketing, IT, or a related field. A minimum of 1-3 years of experience in sales support, account management, or technical integration roles is required. A strong understanding of mobile app tracking and attribution using MMPs such as AppsFlyer, Branch, Adjust, and Trackier is essential. Hands-on experience with integration methods like S2S, API, and XML will be beneficial. Excellent coordination and project management skills are necessary to handle multiple advertiser onboardings simultaneously. Strong problem-solving skills will help you troubleshoot integration and tracking issues effectively. Your communication skills should be top-notch to collaborate with both technical and non-technical stakeholders. Any experience in the affiliate marketing or ad-tech industry would be a plus. In return, we offer you the opportunity to work in an international company with a hybrid working format (office/home office). You will have access to corporate education courses, trainings, meetups, and conferences. After the probation period, voluntary health insurance will be provided. An effective onboarding program is in place to ensure a smooth start, and you can look forward to corporate events and team buildings to foster team spirit and collaboration.,

Posted 4 days ago

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3.0 - 7.0 years

0 Lacs

haryana

On-site

Realize your potential by joining the leading performance-driven advertising company! As a T2 Technical Support Engineer on our Support team, you'll play a key role in troubleshooting and resolving complex technical issues for our Account Managers, Sales teams, and end advertisers. You'll work directly with global clients, supporting them with high-level technical solutions and ensuring the optimal performance of Taboola's SaaS products. If you're passionate about problem-solving, customer satisfaction, and working in a dynamic environment, this is the perfect role for you! To thrive in this role, you'll need extensive experience in the AdTech industry, with a deep understanding of its ecosystem and trends. Proficiency in programmatic advertising concepts and workflows is essential. Advanced SQL skills are required with the ability to write complex queries for data extraction, analysis, and in-depth troubleshooting. You should have advanced troubleshooting skills to quickly diagnose, isolate, and resolve highly complex technical issues. An advanced technical orientation and understanding is necessary, including familiarity with architectural design and flows, relations between frontend and backend services, and the ability to read code. Experience with APIs and RESTful services for integration and troubleshooting is preferred. Knowledge of data analysis tools such as Kusto, Grafana, Big Query, and Kibana is a plus. Strong problem-solving skills are required to quickly diagnose and resolve complex issues. Fluent English communication skills (both verbal and written) are essential, along with the ability to manage customer interactions professionally. Bonus points if you have a background in Digital Advertising (DB360, Google Analytics, GTM, etc.) and experience in a multinational organization collaborating with diverse teams. As a T2 Technical Support Engineer, you'll bring value by troubleshooting complex issues related to digital advertising metrics using system logs and data analysis tools. You'll take end-to-end ownership of investigative cases, ensuring timely resolutions within service agreement levels. Collaborating with internal teams (1st and 3rd level support, Product, R&D) to improve processes and address technical challenges. Engaging with advertisers directly, understanding their issues, providing solutions, and ensuring customer satisfaction. Generating detailed reports and insights, offering data-driven solutions to enhance customer experience. Providing ongoing support and driving continuous improvement across teams and processes. Why Taboola If you ask Taboolars what they love about working here, they'll tell you they've been empowered to realize their full potential while growing and learning from and with smart and talented people. Adam Singolda, Taboola Founder and CEO, says "You can copy anything from another business but you can't copy a company's culture." What's in it for you Well-being: Competitive health and medical coverage. Flexibility: Opportunities for career development and growth. Innovation: Work with cutting-edge SaaS tools and technologies. Ready to realize your potential It's easy! Submit your CV by clicking the Apply button below. Taboola is an equal opportunity employer, and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need. About Taboola: Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi, and others use Taboola's technology to grow audience and revenue, enabling Taboola to offer unique data, specialized algorithms, and unmatched scale.,

Posted 5 days ago

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