Adobe Journey Optimizer QA Lead

Role Overview

As an Adobe Journey Optimizer QA Lead, you will spearhead quality assurance initiatives for multi-channel marketing campaigns. Your responsibilities will include designing and executing test strategies, validating campaign workflows, ensuring data integrity, and leading a QA team to deliver high-quality customer journeys across platforms such as email, SMS, push notifications, and web.

Key Responsibilities

• Test Strategy & Execution

  : Develop and implement comprehensive test plans for Adobe Journey Optimizer campaigns, workflows, and data interactions.

• Campaign Validation

  : Ensure the accuracy of segmentation, personalization, and automation within AJO campaigns.

• API & Data Testing

  : Conduct testing of REST APIs, validate data flows, and verify campaign triggers using tools like Postman and SOAP UI.

• Automation

  : Utilize automation testing tools such as Selenium, and scripting languages like Java or Python, to enhance testing efficiency.

• Defect Management

  : Identify, document, and track defects, collaborating with development teams to ensure timely resolution.

• Team Leadership

  : Mentor and guide junior QA team members, fostering a culture of continuous improvement.

• Stakeholder Communication

  : Provide clear and concise updates to stakeholders, including walkthroughs of QA activities and test results.

• Compliance & Best Practices

  : Ensure all QA processes adhere to industry best practices and comply with relevant data privacy regulations

Required Qualifications

• Experience

  : 7+ years in QA roles, with at least 2 years focused on Adobe Journey Optimizer or similar platforms.

• Technical Proficiency

  :
• Strong knowledge of Adobe Journey Optimizer, including campaign setup and workflow management.
• Proficiency in testing tools like Postman, SOAP UI, and automation frameworks such as Selenium.
• Experience with scripting languages like Java or Python for test automation.
• Familiarity with databases and ability to write complex SQL queries for data validation.

• Soft Skills

  :
• Excellent analytical and problem-solving abilities.
• Strong communication skills, both verbal and written.
• Ability to work collaboratively in a team environment and lead QA initiatives