Job
Description
Changing the world through digital experiences is what Adobe is all about. At Adobe, we provide everyone - from emerging artists to global brands - with everything they need to design and deliver exceptional digital experiences. We are passionate about empowering people to create beautiful and powerful images, videos, and apps, transforming how companies interact with customers across every screen. As an Adobe Campaign - QA Lead, you will be an integral part of the Adobe offshore delivery team, responsible for ensuring the quality of the projects being delivered. In our fast-paced work environment with many exciting projects, you will work on multiple projects concurrently and independently drive them from initial test strategy discussions to test execution and providing sign-off. Your role will involve activities such as documenting decisions, adhering to standards, communicating with business groups, responding to customer/client requests, and proactively staying on top of the assigned tasks. You will collaborate with Adobe Experts as a part of the Project implementation team. **Responsibilities:** - Work with engineering, consulting, business, and other teams to ensure the implementation of features meets customer requirements. - Analyze functional and technical documentation to identify requirements for creating test plans, test cases, and test scripts. - Estimate effort required, create test plans, and execute them within budget constraints while maintaining planned test coverage. - Contribute to design reviews and provide input on test scenarios, test scripts, and test data creation. - Execute tests, identify root causes of issues, and guide the team on release readiness. - Collaborate with stakeholders to plan test schedules and strategies in alignment with project scope or delivery dates. - Manage risks, escalations, reporting, follow-ups, and bug tracking. - Strive for excellence to consistently deliver a quality product. - Innovate and implement ideas to enhance efficiency, best practices, and processes. **Additional Responsibilities:** - Support team members through mentoring and coaching. - Serve as the QA lead point of contact with Digital Marketing Consultants on the Client side and provide QA solutions. **Requirements:** - Develop Functional, Integration, and End-to-End Test Strategy/approach and test plans. - Hands-on experience in creating and executing test cases as per project requirements. - Minimum 6 years of relevant work experience in the QA domain. - Work with various stakeholders such as Developers, Product Owners/Clients, and Business Analysts. - Familiarity with Agile Methodologies and Tools (Rally, JIRA, Confluence). - Proficiency in databases and ability to write queries, including keys, relationships, tables, and attributes/fields. - Experience in testing software at the API level using tools like SOAP UI, Postman, REST Client, etc. - Skilled in debugging and troubleshooting issues using logs and other techniques. - Strong stakeholder management and communication skills. - Ability to multitask in a dynamic environment and work independently with minimal supervision. - Hands-on QA experience with Adobe Campaign Classic (V7&V8) and/or Adobe Journey Optimizer products. - Capable of performing QA on custom-built Import/Export/Technical Workflows and multi-Channel Campaigns (Push, Email, SMS, etc.). - Adaptability to perform QA on Adhoc Campaign tasks. - Experience providing walkthroughs on QA activities to a larger forum. - Coding and scripting experience for innovation and building automation solutions is a plus. - Knowledge of Web Technologies like HTML, CSS would be advantageous. - Experience as a Business Analyst along with QA experience would be beneficial. Adobe is committed to making Adobe.com accessible to all users. If you require accommodation due to a disability or special need to navigate our website or complete the application process, please contact accommodations@adobe.com or call (408) 536-3015.,