Admissions Telecounselor

We are looking for confident and empathetic Tele Counsellor to join our team. This role is crucial in guiding prospective students and parents through the admissions process, addressing inquiries, and driving conversions through proactive communication and follow-ups.

Key Roles & Responsibilities

• Make outbound calls to prospective students and parents from lead databases
• Clearly explain MIT Junior College courses, fees, and admission process
• Maintain disciplined follow-up via phone and WhatsApp
• Handle inbound inquiries on call and WhatsApp
• Share brochures and digital information with prospective parents/students
• Maintain updated records in Google Sheets/CRM with remarks and status
• Coordinate with branch teams for home visits and on-ground meetings
• Achieve lead-to-visit and lead-to-admission conversion targets
• Work on weekends during the admission season (compensated by a weekday off)

Candidate Profile

• Female candidates only
• 1–3 years of experience in telecalling / educational counselling preferred
• Fluency in Marathi is mandatory; proficiency in Hindi and English is also required
• Excellent communication and listening skills
• Confident, empathetic, and target-oriented
• Basic computer skills and familiarity with Google Sheets, WhatsApp Web, CRM tools
• Exposure to basic AI tools for productivity is a plus
• Professional and committed to work ethics during admission seasons

Job Types: Full-time, Permanent

Pay: Up to ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person