Admissions Counselor / Senior Counselor (UG/PG) courses

Company Description

Founded in 2019 under the Blackboard Education & Research Foundation, College Vidya is recognized as India's leading online education advisory platform. We provide comprehensive support to students and professionals seeking UG, PG, Doctorate, Diploma, and Certificate courses from UGC-recognized online universities and Ed-Tech institutions. With over 550 dedicated employees, we have assisted more than 200,000 students in finding their ideal online educational opportunities. Offering personalized guidance, financial assistance through our CV Subsidy initiative, and a platform to compare 100+ online universities, we are committed to making quality education accessible to all.

Role Description

This is a full-time, on-site role for an Admissions Counselor / Senior Counselor located in Noida. The individual will assist students in selecting the most suitable UG/PG courses through personalized consultations. Responsibilities include providing detailed information about various online universities, addressing inquiries, offering guidance on admission processes, and ensuring an excellent customer support experience. The counselor will also support prospective students in exploring career options, internships, and job opportunities while maintaining a client-focused approach to meet student needs.

Qualifications

• Strong Interpersonal Communication and general Communication skills to effectively interact with students and stakeholders
• Customer Service experience and a student-centric approach
• Proven ability in Sales and the ability to guide students in making informed decisions
• Knowledge or experience in the Education industry is highly beneficial
• Proficiency in guiding students through UG/PG course selection and online programs
• Ability to work on-site in Noida and collaborate with team members effectively