Admission Counselor and Documentation Executive

Job Title: Admission Counselor & Documentation Executive
Location: [Ernakulam]
Job Type: Full-Time
Experience Required: Minimum 1 year in Study Abroad/Overseas Education sector
Language Requirement: Fluency in English (spoken and written)

About Us

We are a fast-growing overseas education consultancy, committed to helping students achieve their dreams of studying abroad. Our dynamic and supportive team is looking for passionate individuals to join us as Admission Counselor cum Documentation Executive.

Admission Counselor

Key Responsibilities:

• Guide students and parents through the complete admission process for study abroad programs
• Handle walk-ins, telephonic, and online inquiries professionally
• Provide accurate information regarding universities, courses, admission procedures, and visa processes
• Maintain and update student databases and follow-up systems
• Coordinate with universities and students for smooth application processing
• Convert leads into enrollments through effective counseling
• Assist students in compiling, verifying, and organizing required documentation for applications and visa processes
• Check application forms, financial documents, SOPs, LORs, and ensure all paperwork meets required standards
• Coordinate with internal teams and students to collect pending documents
• Maintain accurate documentation records and filing systems
• Update CRM/software with documentation status

Skills Required:

• Strong interpersonal and communication skills
• Target-oriented and able to work under pressure
• Good understanding of the study abroad process
• Experience in counseling for countries like UK, Canada, Australia, etc., is an added advantage
• Attention to detail and strong organizational skills
• Familiarity with student visa requirements and documentation formats
• Basic knowledge of MS Office tools
• Ability to handle confidential information with integrity

Who Can Apply?

• Candidates with 1+ year of experience in the study abroad or overseas education industry
• Must be fluent in English (both written and verbal)
• Should be proactive, confident, and a team player

Perks & Benefits:

• Competitive salary based on experience
• Friendly and professional work environment
• Opportunities for growth within the organization
• Performance-based incentives

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: In person