Admission Counsellor

ADMISSIONS COUNSELLOR

Akshar Árbol International School, Chennai

Location: ECR / T. Nagar Campus Employment Type: Full-time Experience: 1–4 years

About Akshar Árbol International School

Akshar Árbol International School (AAIS) is Chennai's first IB PYP School, nurturing young minds since 2002. We offer a distinctive learning pathway that blends the inquiry-driven, globally-minded approach of the International Baccalaureate with the academic depth and rigour of Cambridge.

At AAIS, we believe in small class sizes, personalised attention, and a culture where every child is known — not by their rank, but by their curiosity, character, and potential. Our two campuses (ECR and T. Nagar) serve students from Toddler through Grade 12.

The Role

We're looking for an Admissions Counsellor who will be the first point of contact for families exploring AAIS. This is primarily a phone-based role, focused on reaching out to inbound leads generated through our website, social media channels, and digital campaigns.

Your role is to understand what parents are looking for, share what makes AAIS unique, and help them decide if we're the right fit for their child. You'll work from our campus, giving you first-hand exposure to our classrooms, teachers, and everyday culture — so every conversation you have is grounded in authenticity.

Key Responsibilities

Lead Engagement & Follow-up

• Promptly reach out to all inbound enquiries received via the school website, Instagram, Facebook, and other digital channels
• Conduct initial discovery conversations to understand parent expectations, child's age/grade, and their priorities in choosing a school
• Provide clear, accurate information about AAIS — our curriculum, campuses, admissions process, fee structure, and what sets us apart
• Follow up consistently with interested families, nurturing leads through the decision-making journey

Scheduling & Coordination

• Schedule campus visits, school tours, and Parent Open House (POH) sessions
• Coordinate with the Admissions Head and campus teams to ensure a smooth experience for visiting families
• Send timely reminders and confirmations to parents ahead of scheduled visits

Database & Reporting

• Maintain detailed, up-to-date records of all parent interactions in the admissions CRM/database
• Track lead sources, conversion stages, and follow-up status

Who We're Looking For

Qualifications & Experience

• Graduate in any discipline
• 1–4 years of work experience; prior experience in telesales, customer service, or parent-facing roles is preferred but not mandatory
• Freshers with strong communication skills and the right attitude are welcome to apply

Skills & Attributes

• Excellent verbal and written communication in English
• A warm, approachable phone manner — you make people feel heard, not hurried
• Ability to build genuine rapport with parents and handle their concerns with empathy and patience
• Strong organisational skills — you can manage multiple conversations and follow-ups without dropping the ball
• Comfortable with CRM tools, spreadsheets, and basic digital platforms
• A team player who takes ownership and follows through on commitments

Why Join Akshar Árbol?

• Be part of a respected, values-driven institution with over two decades of legacy in Chennai
• Work in a campus environment surrounded by learning, energy, and purpose
• Join a team that values relationships over transactions
• Opportunity to grow within the admissions and communications function

Reporting To: Admissions Head & School Leadership

To Apply: Send your CV and a brief note on why this role interests you to [email protected]

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person