Admin Support

As a Telephone Operator at FedEx, you will be responsible for answering telephone calls professionally, directing visitors following company procedures, and performing security and safety-related duties. Additionally, you will be tasked with taking accurate messages, maintaining a current telephone listing, and carrying out related administrative activities. You may also provide contingency cover as needed in support of operations, including admin and billing tasks. Key Responsibilities: - Complete tasks, sub-processes, or processes within deadlines while ensuring accuracy, completeness, and compliance with standards. - Identify and address anomalies, resolving directly if clear procedures exist; otherwise, escalate to senior team members. Qualifications Required: - Strong written and verbal communication skills - Interpersonal skills - Proficiency in Microsoft Office and PC skills - Teamworking skills - Accuracy and attention to detail - Language proficiency in English is essential FedEx, a global express transportation company, prioritizes a people-first philosophy. They are committed to fostering a diverse, equitable, and inclusive workforce, providing equal growth opportunities for all employees. FedEx's recognition as one of the top 10 World's Most Admired Companies by "Fortune" magazine reflects their dedication to delivering exceptional transportation and business solutions to customers worldwide. The company's People-Service-Profit (P-S-P) philosophy guides every decision, ensuring outstanding service delivery, profitability, and reinvestment in both the business and its employees. FedEx's culture of innovation and quality service underscores the importance of every team member's contribution to its success in the industry.,