ADMIN, HOUSEKEEPING SUPERVISOR

Job Description: Role Overview: As a Housekeeping Supervisor, you will play a key role in maintaining a clean, safe, and comfortable environment for our guests and staff. Your responsibilities will include overseeing housekeeping operations, managing a team of housekeeping staff, and ensuring high standards of cleanliness and hygiene throughout the facility. Key Responsibilities: Supervision and Leadership: Lead, train, and supervise a team of housekeeping staff. Schedule and organize work assignments to ensure efficient coverage and completion of tasks. Quality Control: Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness standards are consistently met. Address and rectify any issues identified during inspections. Inventory Management: Manage and control housekeeping supplies and equipment. Place orders for cleaning supplies and amenities in a timely manner, ensuring adequate stock levels. Training and Development: Provide training to housekeeping staff on cleaning procedures, safety protocols, and customer service standards. Guest Relations: Respond promptly and effectively to guest concerns or requests related to housekeeping services. Collaborate with other departments to ensure a seamless and positive guest experience. Health and Safety Compliance: Ensure that all housekeeping activities comply with health and safety regulations. Implement and monitor proper handling of cleaning chemicals and equipment. Reporting: Prepare regular reports on housekeeping activities, including occupancy rates, room turnovers, and cleanliness scores. Communicate effectively with the management team on housekeeping-related matters. Job Expectations: Requirements: Education: High school diploma or equivalent. Additional certification in housekeeping or hospitality management is a plus. Experience: Minimum of 2-3 years of experience in housekeeping, with at least 1 year in a supervisory or leadership role. Skills: o Strong leadership and organizational skills. o Excellent attention to detail. o Knowledge of cleaning techniques and procedures. o Effective communication and interpersonal abilities. Flexibility: Ability to work flexible hours, including weekends and holidays. Minimum Qualification: Relevant Field Minimum Job Experience: 3-6 Years Reporting to: HOD Travel: No