Company Description Step into the future with Adivaa, your gateway to smart living and innovative solutions. Specializing in smart products, Adivaa offers advanced automation and revolutionary healthcare and wellness technologies. Our mission is to reshape smart living, ensuring safety, security, and seamless connectivity. We offer a diverse range of products, including smart rings, wireless chargers, hydrogen ionizers, smart LED bags. Join us as we unlock the full potential of tomorrow, today. Role Description This is a full-time hybrid role for an Influencer Marketing Specialist located in Ghaziabad, with some work from home flexibility. The Influencer Marketing Specialist will be responsible for developing and executing influencer marketing strategies, establishing and managing relationships with influencers, and creating engaging content that aligns with Adivaa's brand. Other daily tasks include analyzing campaign performance, reporting on metrics, and collaborating with the marketing team to optimize strategies. Qualifications Experience in Influencer Marketing and Social Media Marketing Proficiency in Campaign Management and Content Creation Excellent Communication and Relationship-building skills Ability to Analyze Metrics and Report on Campaign Performance Creativity and Strategic Thinking Experience in the tech or smart products industry is a plus Show more Show less
We’re Hiring: Customer Relationship Specialist 📍 Location: Indirapuram, Ghaziabad (On-site) 🕒 Employment Type: Full-Time 📅 Experience: 2–5 Years Role Overview: We are looking for a skilled and dedicated Customer Relationship Specialist to join our team. The ideal candidate should be confident in communication, proactive in handling customers, and comfortable with basic tools and reporting. Key Responsibilities: Manage customer interactions through calls, WhatsApp, and email. Execute and monitor WhatsApp marketing campaigns. Make professional outbound calls to assist, inform, or follow up with customers. Maintain strong product knowledge and share accurate insights with customers. Work on Excel, Google Sheets, and Tally for daily reporting and documentation. Maintain records of daily tasks, follow-ups, and customer feedback. Communicate effectively in both English and Hindi. Requirements: 2–5 years of experience in customer service or client handling. Proficient in MS Excel, Google Sheets, and Tally. Strong communication and interpersonal skills. Well-organized and punctual with task completion. Ability to manage multiple customer queries with professionalism. If you're enthusiastic about building meaningful customer relationships and managing communication across platforms, we’d love to hear from you. Show more Show less
📌 Position: E-commerce Manager Location: On-site — Indirapuram, Ghaziabad Company: Adivaa Smart Powering Solutions Pvt Ltd Employment Type: Full-Time Joining: Immediate preferred 🧭 About Adivaa Smart Adivaa Smart Powering Solutions Pvt Ltd is a pioneering health-tech and lifestyle brand delivering cutting-edge wellness innovations from hydrogen water bottles and intelligent health devices to smart diagnostics and home-tech products. Our mission is to bridge advanced technology with everyday wellness. 🎯 Role Objective We are seeking a highly driven and experienced E-commerce Manager to lead and optimize our digital commerce strategy across both D2C platforms and leading marketplaces. This role is central to our brand’s digital growth and revenue acceleration. 🔧 Key Responsibilities D2C Website Management Oversee operations of our Shopify-based e-commerce store, including product listings and conversion funnel enhancement. Marketplace Strategy Manage and grow presence on Amazon, Flipkart, Myntra, and other relevant platforms. Own the strategy and execution for listing, promotions, A+ content, pricing, and inventory coordination. Campaign & Performance Marketing Collaborate with marketing and creative teams to plan product launches and promotional campaigns. Monitor and optimize ad spends across Meta Ads, Google Ads, and Amazon Ads. Sales & Analytics Track KPIs including traffic, conversions, ROAS, ACOS, and customer retention. Generate weekly/monthly reports and translate insights into actionable growth strategies. Customer Experience & Logistics Coordination Liaise with operations and fulfillment teams to ensure timely dispatches, minimal returns, and consistent 5-star customer service across platforms. Competitor & Trend Analysis Stay ahead of market trends, pricing models, and category performance benchmarks to ensure Adivaa’s products maintain competitive edge. ✅ Qualifications & Requirements Minimum 4-6 years of experience in e-commerce (D2C + marketplaces) Strong working knowledge of Shopify, Amazon Seller Central, Flipkart Seller Hub, and performance marketing dashboards Proficiency in tools like Google Analytics, Facebook Ads Manager, Excel/Google Sheets Proven ability to manage campaigns, product launches, and performance metrics Experience in wellness, health-tech, or lifestyle sectors is an added advantage Excellent communication, analytical thinking, and problem-solving skills 💼 What You’ll Gain A leadership role in a fast-growing health-tech startup Hands-on experience with futuristic product categories and a powerful brand narrative Exposure to both Indian and global e-commerce strategy Competitive salary with growth-linked incentives
Job Title: Customer Experience Executive Location: Indirapuram, Ghaziabad (On-site) Company: Adivaa Smart Powering Solutions Pvt. Ltd. Industry: Health-Tech | Smart Lifestyle | Premium Wellness Products Experience Required: 2–5 years in Customer Support, Client Servicing, or a similar customer-facing role CTC: 30-35k and negotiable as per the expertise. About Adivaa Adivaa is India’s leading smart health-tech company, creating advanced wellness solutions through hydrogen water technology, smart wearables, and intelligent lifestyle innovations. Our clientele includes high-net-worth individuals (HNIs), athletes, professionals, and conscious consumers who expect nothing short of exceptional service, both before and after purchase. Role Overview We are looking for a proactive and sharp Customer Experience Executive to join our fast-growing team. This role goes beyond regular customer support, it’s about building trust, relationships, and brand loyalty with every interaction. You’ll be the first point of contact for our premium clients, responsible for resolving queries, handling post-purchase care, managing feedback loops, and ensuring a seamless, luxurious customer journey. Key Responsibilities Provide top-notch customer support across phone, WhatsApp, email, and social platforms. Address product inquiries, technical doubts, delivery issues, and after-sales concerns with clarity and confidence. Think on your feet to offer on-spot solutions without escalating unnecessarily. Handle objections and complaints tactfully while maintaining brand tone and empathy. Coordinate with logistics, tech, and sales teams to ensure smooth resolution of customer issues. Create and maintain detailed logs of customer interactions, follow-ups, and resolutions. Build long-term relationships with customers by delivering personalized service. Proactively collect feedback and suggest internal improvements based on real-time interactions. What We’re Looking For Excellent spoken and written English — clear diction and confident communication is a must. Strong problem-solving skills and the ability to remain calm under pressure. A natural listener with high emotional intelligence and people-first attitude. Previous experience dealing with premium clients or HNI customers is highly preferred. Knowledge of CRM tools (Zoho, Freshdesk, etc.) and MS Excel/Sheets. A self-starter who takes ownership of customer satisfaction from start to finish. Passionate about wellness, technology, and delivering great service. What You’ll Get A chance to be part of a fast-growing health-tech brand creating real impact. Opportunity to grow your career across customer success, brand management, and leadership roles. Work environment that values autonomy, creativity, and initiative. Direct interaction with leadership and cross-functional teams. Employee discounts on Adivaa products and wellness perks. How to Apply Send your updated resume to contact@adivaasmart.com Subject Line: Application for Customer Experience Executive – [Your Name]