Accounts Receivable Manager - D2C Startup

About Company:

A well-funded startup revolutionizing healthy snacking with a diverse range of clean-label, gluten-free, and preservative-free products. Focused on convenience and health, the company continues to set new benchmarks in the industry.

Role Objective:

• Act as the backbone of customer financial relationships across Quick Commerce, Platforms, and Offline Retail.
• Drive performance through:
• Smart credit governance
• Clean collections
• Robust reconciliations
• Customer-level profitability

Key Responsibilities

1. Customer Onboarding, Credit & Contract Management :

• Define and manage credit policies and exposure limits per customer based on financial health, performance, and risk frameworks.
• Collaborate with Sales and Legal to ensure customer contracts are in place before onboarding.
• Oversee credit evaluation and approval processes for new customers.
• Maintain repository of signed agreements and amendments.

2. Team Management & Development :

• Lead, mentor, and set clear goals for the Accounts Receivables (AR) team; track performance.
• Build a rigorous and detail-oriented AR process.
• Manage and develop team members to ensure efficiency and accuracy.

3. Order-to-Cash (O2C) Process Management :

• Oversee end-to-end O2C: PO validation, credit clearance, invoice issuance, payment tracking, and reconciliation.
• Ensure accurate payment knock-off and maintain real-time visibility into receivables and collections.
• Coordinate with internal teams to resolve payment disputes and deduction mismatches.

4. Billing, Invoicing & Revenue Transactions :

• Ensure timely billing, invoicing, and application of receipts across all accounts.
• Ensure recording of revenue transactions by cut-off timelines.
• Review AR aging and drive collection efficiency.

5. MIS, Reporting & Compliance :

• Maintain and publish real-time dashboards and trackers: customer ageing, collections, open claims, and outstanding deductions.
• Ensure compliance with audit requirements, tax regulations (GST/TDS), and internal controls.
• Ensure accurate and timely reconciliations between AR ledgers and customer balances.

6. Process Improvement & Automation :

• Identify and implement process enhancements to improve AR cycle time and reduce manual interventions.
• Leverage ERP systems and tools for automation and tracking.

Skills You Bring

• Strong command over P&L drivers in FMCG.
• Deep understanding of commercial dynamics across Offline, Quick Commerce, and E-commerce/Platform channels.
• Expertise in:
• Credit control
• Scheme and promo planning
• Customer hygiene
• Cash flow management
• Excellent proficiency in MS Excel and dashboarding tools.
• Knowledge of GST, TDS, and accounting standards with an audit-ready mindset.
• Strong communication, negotiation, and stakeholder management skills.
• Proven ability to lead teams and build scalable processes in high-growth environments.

Candidate Requirements

• Qualified

  Chartered Accountant (CA) / MBA

• 5+ years post-qualification

  experience in Accounts Receivables, preferably in a high-growth FMCG or consumer startup.
• Detail-oriented and process-driven.
• Able to bring structure without slowing pace.
• Strong belief in transparency in numbers, intent, and business practices.