Accounts Receivable Executive

1 - 6 years

2 - 6 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities:

AR Caller

Key Responsibilities

  • Make outbound calls to US insurance companies to follow up on pending, denied, or unpaid medical claims.
  • Review claim status (paid/denied/pending) and take corrective action accordingly.
  • Identify, analyze, and resolve claim denials (coding issues, eligibility, prior authorization, etc.).
  • Update claim information with accurate call notes in the billing system.
  • Coordinate with the billing, coding, and payment posting teams to resolve discrepancies.
  • Handle aging buckets (30/60/90/120+ days) and ensure maximum recovery.
  • Understand EOB/ERA and insurance guidelines for various payers.
  • Ensure compliance with HIPAA and company standards.
  • Meet daily/weekly productivity and quality targets.

Required Skills & Qualifications

  • 16 years of experience in AR Calling / RCM (US Healthcare).
  • Strong understanding of US insurance providers and denial management.
  • Excellent English communication (verbal & written).
  • Ability to work night shifts (US shift).
  • Good analytical and problem-solving skills.
  • Experience with medical billing tools/software (Athena, Kareo, AdvancedMD, NextGen, etc.) is an advantage.
    the day-to-day responsibilities for this role.

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