Accounts Receivable Caller

AnnexMed

2 - 3 years

3 - 6 Lacs

chennai

Posted:1 hour ago| Platform:

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Skills Required

us healthcare revenue cycle management ar calling denial management medical billing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Role Summary

The AR Caller is responsible for following up with insurance companies to resolve unpaid or denied medical claims. The role ensures timely and accurate reimbursement by performing claim status checks, addressing denials, and coordinating with internal teams to resolve issues.

Key Responsibilities

Make outbound calls to insurance companies to check claim status and resolve outstanding AR.
Review claims placed in the aging bucket and prioritize follow-ups based on aging and payer guidelines.
Investigate and resolve denials, rejections, and underpayments.
Document all call outcomes and required actions in the billing system (e.g., Athena, Epic, eClinicalWorks, NextGen).
Coordinate with internal teams (coding, billing, payment posting) for corrections and rebilling.
Ensure compliance with HIPAA and payer-specific requirements.
Meet daily/weekly productivity and quality targets.
Follow up on appeals and ensure timely submission and tracking.
Escalate complex issues to the supervisor or team lead as needed.

Required Skills & Qualifications

13 years of experience in Medical Billing / AR follow-up.
Strong knowledge of US healthcare RCM, EOBs, denials, billing guidelines, and payer rules.
Excellent communication and negotiation skills.
Ability to multitask and work in a fast-paced environment.
Proficiency in MS Office and billing software (Athena, Epic, Centricity, etc.).
Attention to detail and strong analytical skills.

Interested candidate can share your resume to the below Email ID

recruitment@annexmed.net

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