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A.G.E.S. Learning Solutions
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Accounts Receivable Caller

Accounts Receivable Caller

A.G.E.S. Learning Solutions

2 - 4 years

3 Lacs

kochi

Posted:1 week ago| Platform:

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Skills Required

ar calling revenue cycle management eligibility verification us healthcare denial management denials medical billing rcm

Work Mode

Work from Office

Job Type

Full Time

Job Description

AR Caller

U.S. insurance calling

Follow up with U.S. insurance companies on unpaid and underpaid claims.
Check claim status, payment details, and denial reasons with payers.
Work on assigned AR aging buckets (30/60/90+ days).
Analyze denials and take corrective actions under guidance.
Submit corrected claims and basic appeals within payer timelines.
Document all follow-up actions accurately in billing systems.
Coordinate with billing and coding teams to resolve claim discrepancies.
Ensure compliance with HIPAA and payer guidelines.
Meet daily productivity and quality targets.

Desired Candidate Profile

2-3 years of hands-on experience in U.S. AR calling or medical billing AR.
Working knowledge of denial management and insurance follow-ups.
Basic understanding of CPT, ICD-10, and medical billing processes.
Familiarity with Medicare, Medicaid, and commercial payers.
Good verbal communication skills and confidence in payer conversations.
Strong attention to detail and analytical thinking.
Comfortable working with billing software and MS Excel.

Additional Requirements:

Willingness to work night shifts aligned with U.S. time zones.
Ability to maintain confidentiality and comply with HIPAA regulations.
Consistent follow-up discipline and documentation accuracy.
Willingness to learn and adapt to payer and process changes.

Minimum Qualifications:

Graduate or equivalent qualification (any discipline).
23 years of experience in AR Calling / AR Analyst role in U.S. healthcare billing.
Hands-on experience with insurance follow-ups and claim status checks.

Benefits

Medical insurance coverage
Provident fund
Annual performance bonus
Paid time off
Career progression

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