Accounting Support A2-Fin

Job Description

Basic Requirements Graduate/Post Graduate with 0 to 2 years of experience Flexible to work in shifts Career Level - IC0 Job Responsibilities Perform data entry, record verification, validation of policies in alignment with current business practices and Desk Manuals - HW/License/Cloud/Support Renewal/Edu Identify queries on non-compliant requests; work with the right stake holders to resolve them by providing details on possible resolution Collaborate with Upstream and Downstream teams like CDM, IB, Collection, AR for resolution of customer related issues Adherence to compliance guidelines including SOX, internal & external compliance audits Constantly strives to enhance technical and process knowledge; participate in assessment programs-updates, LLC, etc. Meet the defined KPIs-Input Quality, Output Quality, Efficiency & Turn Around Time Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customers trust) This role reports into Assistant Manager/Deputy Manager/Manager