Account Managers- Cyber Security

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

**Job Description:** As an Account Manager, your primary role will be to identify and address the needs of both new and existing customers to ensure their success with our product. You will achieve this by establishing effective communication channels with clients and internal team members to proactively resolve any issues that customers may encounter. **Key Responsibilities:** - Collaborate with various departments within the company to engage all stakeholders in the customers" success journey - Cultivate and nurture relationships with customers to gain insights into their requirements and deliver accordingly - Conduct on-site visits to customers, pinpointing opportunities for enhancing their experience on our platform - Take charge of all customer account health reporting to ensure their satisfaction and loyalty **Qualifications:** - Prior experience in account management is essential for this role - Excellent communication skills and comfortable in client-facing interactions - Readiness and capability to travel as needed to meet customer demands In addition, please note that the company values a customer-centric approach and places a strong emphasis on fostering long-term relationships with clients to drive mutual growth and success.,

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