Account Activation-Senior Account Coordinator

Job Description

We are looking for a highly skilled and experienced Senior Associate to join our Global Delivery Services team. The ideal candidate will have 4-8 years of experience in account management, with a strong background in business analysis, research, and competitive intelligence. ### Roles and Responsibility Facilitate the account planning process with the Client Service Partner and Director, ensuring regular reviews against milestones and targets. Provide insightful support to account teams on Go-to-market activities, focusing on driving growth in relationships, revenue, and pipeline. Build a network across account leadership and within GDS to develop account knowledge, benefiting the regional/global Account team and our relationship with the client. Understand strategic communication and stakeholder engagement requirements to advance the account plan agenda. Collaborate with onshore account teams and internal business services groups to ensure effective transition of work to the appropriate remote GDS support platform. Identify changes to key executives, potential connection points, and materials of interest to create and deepen client relationships. Contribute to complex account and business development needs, including pursuit support, pitch development, and client meeting materials. Liaise with the BMC point of contact to plan and execute marketing initiatives that drive revenue. Accelerate strategy execution, particularly around prioritized regions and strategic solutions. Understand market trends and client agendas to identify revenue-generating opportunities and monitor solution revenue for success and opportunities. Maintain ongoing communication with account leaders on essential priorities. Develop and maintain relationships with service lines, accounts, emerging markets, and subsectors to facilitate connection and communication. Manage project quality control, review deliverables, and embed exceptional client service principles in support of account teams and stakeholders. Share knowledge collaboratively with peers and interdependencies. ### Job Requirements A graduate degree is required. 4-8 years of experience in account management in a complex international environment. Strong written and oral communication skills are essential. Ability to use qualitative and quantitative research and analysis methodologies to synthesize information and provide executive summaries of essential insights. Proficiency in Microsoft Teams, Excel, and PowerPoint is necessary. Experience leveraging AI to develop meaningful summaries, recommended actions, and enhance messaging and pitch decks, including validating and refining AI outputs. Experience working with senior executives in a matrixed environment. Experience in a fast-moving global client-driven environment.