Company Description We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. Job Description Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management. Qualifications Minimum one year experience. Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide. Develop your talent through Accor’s learning programs. Opportunity to grow within your property and across the world! Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities. Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Operation Stock up the assigned kitchen with raw materials and ingredients on a daily basis Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them Master all basic cooking methods like cutting of ingredients and preparing daily mis-en-place for the assigned station Prepare food items as per standard recipe cards whilst maintaining portion control and minimizing wastage Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor. People Management Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure to exceed guest expectations in quality and service of the food products. Cooperate with staff in each section as assigned by the Executive Chef to ensure the proper use of equipment and efficient completion of all tasks. Maintain personal grooming and hygiene to ensure standards are maintained. Liaise with the Catering and Stewarding Departments in a professional manner to ensure event objectives are achieved and standards are maintained at all times. Financial Management Identify optimal and cost effective use of the resources. Facilitate the stock take and stock rotation for the assigned section. Monitor the operation to ensure that food wastage is minimized and to maintain cost effectiveness and profitability in all areas. Operational Management Adhere to all recipes, methods and instructions from the Executive Chef. Ensure that company and statutory hygiene standards are maintained. Ensure that the preparation and presentation of food complies with the standards. Responsible for the production, preparation and presentation of all food items, in the assigned function, to ensure highest quality at all times. Ensure to maintain appropriate grooming standards, hygiene and code of conduct. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to prevent the use of contaminated products in any process of food preparation. To ensure that the assigned Kitchen areas, equipments and utensils are always kept as per the standards. Ensure to adhere to Novotel Ibis Chennai OMR policies and procedures at all times. Handle additional responsibilities as and when delegated by the Management. Qualifications Minimum Primary school education Minimum 1 year of relevant experience in a similar capacity Oral proficiency in English language. Additional Information Experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Personally welcome and escort all guests of the hotel. Authorize courtesies for V.I.P’s. Ensure that regular training is conducted as per the standards. Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action. Responsible for maintaining high level of room sales, by up-selling. Ensure maximum room occupancy within agreed overbooking policy. Ensure to balance the accounts on a daily basis. Adhere to the Standard Operating Procedures & policies. Check out-standings of in-house guests on a daily basis. To check whether the following records are kept in order and up to date. “C” forms Reception / Information Log Book Ensure that the luggage of incoming and outgoing guests is handled quickly and efficiently. Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered. Check the grooming and hygiene of the team. Ensure all V.V.I.P room inspection in coordination with House Keeping Department. Ensure that newspapers and parcels are delivered in the rooms without delay. To be readily available at all times to deal with problems or complaints. Ensure effective and speedy check-in & check-out facilities. Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action. Ensure that the entrance is easily accessible to cars and taxis at all times. Conduct briefing for concierge and Front Desk Associate’s Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness; Ability to accept responsibility; Self confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities; Ability to think strategically, inductively, and creatively; and the propensity to recognize and acknowledge other peoples’ ideas. Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Job Description We are seeking a dynamic and results-driven Sales Manager to join our team in Mumbai, India. As a Sales Manager, you will be responsible for leading and motivating our sales team to achieve and exceed revenue targets while maintaining strong customer relationships. Develop and implement strategic sales plans to expand our customer base and increase market share Set and track individual and team sales goals, ensuring alignment with overall company objectives Conduct market research and competitor analysis to identify new business opportunities Prepare and analyze sales reports, forecasts, and performance metrics to guide decision-making Lead and mentor the sales team, providing ongoing training and performance feedback Collaborate with marketing and product teams to develop effective sales strategies and materials Negotiate high-value contracts and maintain key client relationships Represent the company at industry events, trade shows, and client meetings Continuously optimize sales processes and implement best practices to improve efficiency Monitor customer satisfaction and address any issues or concerns promptly Qualifications Bachelor's degree in Business, Marketing, or related field 5+ years of sales experience, with at least 2 years in a managerial role Proven track record of achieving and exceeding sales targets Strong negotiation and presentation skills Excellent leadership abilities with experience in team management and motivation Proficiency in CRM software and Microsoft Office Suite Advanced analytical skills for market research, data interpretation, and strategic planning Outstanding communication skills, both verbal and written Ability to build and maintain strong customer relationships Experience in creating and managing sales budgets and forecasts Adaptability to changing market conditions and emerging trends Strong problem-solving skills and ability to make data-driven decisions Show more Show less

Company Description "Why work for Accor? 8 Weekly off in a month. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Review and update Talent & Culture policies and procedures and other human resources materials Monitor present and future trends in the local labor situation, social legislation and make recommendations to the management Monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice Prepare and submit periodic Talent & Culture reports to management Prepare and issue correspondences relating to the Talent & Culture department Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the Director of Talent & Culture Oversee the organization and execution of employees’ social, athletic and recreational activities Maintain a good working relations with all departments and all professional external contacts Show more Show less

Job Description Prime Function: Responsible for the efficiently and profitable functioning of the Kitchen assigned. Ensure that Novotel Kochi Infopark standards are applied to the production of food and the cleanliness of the kitchen and equipment. Ensure that the hygiene standards are maintained by the team in accordance with set standards. Support the Executive Chef, Sous Chef in all phases of the kitchen's operations. Ensure HACCP procedures are followed and clear records are kept at all times. Any matter which may effect the interests of hotel should be brought to the attention of the Management. Key Responsibilities Food & Beverage Production Planning Plan and coordinate the activities of the team to ensure operative effectiveness. Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies. People Management Ensure to contribute to achieve the objectives set within the Culinary department. Manage the team to ensure the proper use of equipment and efficient completion of all tasks. Monitor grooming and personal hygiene of the team to ensure that the standards are maintained. Ensure that the team has been trained for all safety provisions. Financial Management Analyze food costs and determine most cost-effective recipes while ensuring that standards are maintained. Identify optimal, cost effective use of the resources and educate the team on the same. Monitor the operations of the assigned function to ensure that the food wastage is minimized. Operational Management Ensure that all dishes are prepared according to the recipe and to the correct quantity. To ensure that the section is being kept clean and tidy at all times as per the standards. Closely communicate with F & B Manager, Asst Manager Restaurant on special functions, booking, menu item availability, service problems, guest comments and guest preferences. Ensure to take extra care to prevent the use of contaminated products in any process of food preparation. Monitor the presentation of food to ensure that it complies with company standards and set guidelines. To ensure that Commis chefs receive the appropriate training and optimum guidance. Ensure that all stocks are kept under optimum conditions and any anticipated shortages are communicated promptly to the Sous chef or Executive chef. Attend to day-to-day problems and needs concerning equipment and food supplies. Coordinate operations with Department Associates, Team Leaders and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to monitor quantity and quality of food products to ensure compliance with the standards. Strictly follow all recipes, methods and instructions from the Executive Chef / Sous Chef. Handle additional responsibilities as and when delegated by the Management. Show more Show less

Company Description Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, Salarpuria Techparks- Novotel Bengaluru Outer Ring Road offers the perfect residence to travelers across the globe. Nearby to corporate offices- JP Morgan, Accenture, Honeywell, Deloitte and many more along Sarjapur Road and Marathahalli, Novotel Bengaluru Outer Ring Road brings to you seamless benefits of hosting events and conferences in well-equipped meeting spaces. Bengaluru, besides the Silicon Valley of the country, is close to some of the most significant historical and leisure destinations in South India- Mysore, Coorg, Goa, Munnar, Ooty, Pondicherry to name a few among the long list of leisure destinations. Job Description Primary Responsibilities Plan for outlet budget and review forecast on revenue and expenditure on monthly basic Analyze and submit month-end reports and identify deviation from business plan goals Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget Conduct departmental daily briefings to ensure that all pertinent information is well received by team members Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service Handle guests’ complaints and comments tactfully and efficiently Handle all administration work pertaining to cashier/bar operation requirement and company’s policies Maintain department communication logbook and updated notice board Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features Ensure that health, safety and security procedures are in place in the outlet Attend all briefings, meetings and trainings as assigned by management Perform proper handover and communication to the next shift Assist other food & beverage outlets with their operations during peak times or when required Interview, select and recruit outlet employees Identify and develop team members with potential Conduct performance review with the team Constantly monitor team members’ appearance, attitude and degree of professionalism Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication Qualifications Bachelor's degree in Hospitality Management, Business Administration, or related field Minimum of 2 years of experience as an Outlet Manager or 5+ years of progressive experience in food and beverage management Strong financial acumen with experience in budgeting and financial reporting Excellent customer service skills with a focus on creating memorable guest experiences Proficiency in inventory management and point-of-sale systems In-depth knowledge of food and beverage trends, quality standards, and health regulations Ability to work flexible hours, including evenings, weekends, and holidays Excellent communication and interpersonal skills Proficiency in Microsoft Office suite and restaurant management software Additional Information What Is In It For You Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Career development opportunities with national and international promotion opportunities. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description As an Asst. Front Office Manager, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure. Ensure that guests' have a smooth running stay at the hotel Responsible to guide the Front Desk departments in achieving our strategic directions through continual focus and reference to these strategies and our vision. Ensure the accounts are correct and admin processes run smoothly. Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service. Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests Communicate directly with Sales, Accounting, Housekeeping and Reservation and provides them with all relevant/ needed information. Optimises the occupancy rate and average room rate. Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practice. Qualifications Degree/Diploma in Tourism & Hospitality Management Minimum 2 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint Show more Show less

Company Description As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! Job Description Supervises and guides Front Desk Associates to ensure that hotel’s policies and procedures are adhered to. Creates a positive and highly motivated working environment that promotes and develops teamwork. Utilizes and develops communication tools and channels for the dissemination of information and workflow in the section. Conducts training of Guest Service Associates as per necessity. Guest Loyalty Promptly and actively obtains feedback from guest. In all incidents, provides management and department heads with reports and takes action to avoid repetition of any incidents, accidents, theft and complaints. Ensures that all guests are all pre arrival preparations done for all VIP arrivals. Ensures and provides engaging arrival and departure experience to all guests. Ensures and enroll maximum guests to Le Club. Achieves guest delight through friendly and proficient services at the time of arrival / departure. Must have complete knowledge of membership levels of Le Club Accor program. Enable decision making at guest contact point to ensure guest loyalty. Operational Processes At the start of the each shift, Front Desk Executive must familiarize himself/herself with: Room Situation in the Hotel, Checks on status of room blocks and discrepancies, Front Desk follow ups on expected check ins and check outs, Reports from the end of the previous shift, Correspondence bearing the current shift, Events in the hotel. Ensure clear hand over between the shifts, highlights any cash discrepancy. Ensure that Front Desk associates takes departure time and secure mode of payment from all guests at the time to arrival. Ensure that check ins/ outs are efficient within required time frame and as per defined standards. Ensure all guest entering the hotel are welcomed. Ensure fond farewell is extended to all guests on departure. Handles relevant guest comments or complaints of the hotel guests and inform to the management. Ensure that all internal controls are in place. Encourage Up selling in the hotel. Ensure that Arrival & Departure register is updated as per local laws at all times. Also ensure that ‘C’ forms are made and send as per the local laws. Ensure and check all equipments in Front Office Department are in working condition. Administration Ensure all grooming standards are in place and adhered to. Ensures all relevant reports are printed and signed off, filed or handed over to Morning Shift. Ensure that all rebates and paid‐outs are acknowledged by Duty Manager. Checks all guest registration cards for profile, mode of payment and departure time and given to Duty Manager for signature. Performs all other job assigned by the Management. Qualifications Degree or diploma in hotel management Additional Information Minimum 1 year of relevant experience in a similar capacity Good communication and customer contact skills Well-presented and professionally groomed at all times Show more Show less

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). GENERAL INFORMATION Address – Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108 Telephone number: +91 (0) 40 6625 0000 Website: https://all.accor.com/hotel/6687/index.en.shtml Job Description Primary Responsibilities To direct and coordinate the overall activities of the Engineering Department. Conform and adhere to the policies & procedures and rules & regulations as laid down by Novotel Hyderabad Airport in order to achieve the highest levels of guest service. To maintain regular inventories of the technical equipment. Ensure quality is adhered to in all aspects of the job, by the Engineering team. Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. To abide by the mission statement of the Company and of the department. Engineering Planning Identify the major facilities and equipment requirements for the department and the property. Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast with technological advances in surveillance & safety of the equipment. People Management Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service. Provide effective support to the team to enable them to deliver effective and efficient services. Qualifications Knowledge and Experience Bachelor’s degree in Engineering or equivalent Minimum 2 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint High degree of professionalism with sound human resources management and business acumen capabilities Competencies Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness; Ability to accept responsibility; Self-confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities; Ability to think strategically, inductively, and creatively;

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Job Description Plan & initiate action plan to approach and secure new business for the organization To determine effective and productive sales programs Relationship building with all the current and prospective customers. Qualifications Minimum 1 year of Experience in similar capacity or 2 years of Experience in F&B Service or Front Office. BHM or MBA or Equivalent Qualification Prior Experience of Pre Opening will be an added advantage. Show more Show less

Company Description Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, Salarpuria Techparks- Novotel Bengaluru Outer Ring Road offers the perfect residence to travelers across the globe. Nearby to corporate offices- JP Morgan, Accenture, Honeywell, Deloitte and many more along Sarjapur Road and Marathahalli, Novotel Bengaluru Outer Ring Road brings to you seamless benefits of hosting events and conferences in well-equipped meeting spaces. Bengaluru, besides the Silicon Valley of the country, is close to some of the most significant historical and leisure destinations in South India- Mysore, Coorg, Goa, Munnar, Ooty, Pondicherry to name a few among the long list of leisure destinations. What Is In It For You Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Career development opportunities with national and international promotion opportunities. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Stock up the assigned kitchen with raw materials and ingredients on a daily basis Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them Master all basic cooking methods like cutting of ingredients and preparing daily mis-en-place for the assigned station Prepare food items as per standard recipe cards whilst maintaining portion control and minimizing wastage Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure to exceed guest expectations in quality and service of the food products. Cooperate with staff in each section as assigned by the Executive Chef to ensure the proper use of equipment and efficient completion of all tasks. Maintain personal grooming and hygiene to ensure standards are maintained. Liaise with the Catering and Stewarding Departments in a professional manner to ensure event objectives are achieved and standards are maintained at all times. Identify optimal and cost effective use of the resources. Facilitate the stock take and stock rotation for the assigned section. Monitor the operation to ensure that food wastage is minimized and to maintain cost effectiveness and profitability in all areas. Adhere to all recipes, methods and instructions from the Executive Chef. Ensure that company and statutory hygiene standards are maintained. Ensure that the preparation and presentation of food complies with the standards. Responsible for the production, preparation and presentation of all food items, in the assigned function, to ensure highest quality at all times. Ensure to maintain appropriate grooming standards, hygiene and code of conduct. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to to prevent the use of contaminated products in any process of food preparation. To ensure that the assigned Kitchen areas, equipments and utensils are always kept as per the standards. Ensure to adhere to Novotel Ibis Bengaluru Outer Ring Road policies and procedures at all times. Handle additional responsibilities as and when delegated by the Management. Ensures that the workplace and storage areas remain clean and tidy, and the safety of consumable goods by always respecting HACCP regulations Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotel's security regulations (in case of fire etc) Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc). Additional Information Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Laundry Associate You are at the heart of the hotel! As a Laundry Associate, you will be Responsible for washing hotel linen, uniforms and guest laundry. To perform laundry washing responsibilities in accordance with Standard Operating Procedures. What’s In It For You Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What You Will Be Doing Examine laundered items to ensure cleanliness. Ensure to maintain all laundry machines, equipment & chemicals and detergents required to wash the laundry. Sort laundry items by kind, colour, heavy soiled, medium soiled, light soiled and separate dry cleaning from laundry items. Check linen/ uniforms for damage, stains etc, and ensure to inform the Laundry Supervisor about the defects noted. Ensure to remove stains from the items using the proper stain removers and according to the standard procedures. Qualifications Your experience and skills include: Warm and caring personality; previous housekeeping experience is an asset Ability to anticipate and focus attention on guest needs, being professional and welcoming Excellent organizational skills and time management Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description This position is responsible for the handling of day-to-day IT operations. The IT Executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. He/she will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment. Primary Responsibilities IT Operations Provide frontline PC and server troubleshooting, resolve IT issues for end users Modify configurations, utilities and software default settings Support and administer Windows Servers Backup and optimize database Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network Provide In-house guest IT related matter troubleshooting Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users Other Responsibilities Be aware of the hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management him/ Main Complexity/Critical issues in the Job To ensure that day-to-day IT related issues are resolved in a prompt and efficient manner. Qualifications Knowledge and Experience Diploma in Information Technology Minimum 1 year of relevant experience Good reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint Knowledge of Windows Operating System Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Main Duties: Administration Liaise with different departments for smooth and co-ordinated work. Should ensure that the team members are adhering to the Human Resource policies. Customer Service Supervise the overall functioning of the Reception, ensuring an efficient and effective operation. To train the Reception team. Ensure to perform the tasks as per the standards, which include daily administration, meeting and greeting visitors, dealing with queries and complaints, and booking rooms. Financial Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction Operational Required to maintain and improve the department’s efficiency through the training and development of the team. Ensure seamless co-operation with all related departments to ensure appropriate service delivery standards are met. Ensure that the reception team is fully aware of their roles and carry out duties conforming to the Procedure Manual. Display a proactive approach in implementing initiatives to provide an improved service in all areas. Handle additional responsibilities as and when delegated by the Management. Ensure quality in all aspects of the job. Maintain records of all banquet functions in the hotel. Liaise with other departments for the effective resolution of day-to-day administrative and operational issues. Supervise and monitor the activities of reception ensuring quality customer service. Ensure to maintain Front Office log book and shift reports. Ensure all guests receive a swift, smooth, professional and friendly check in and check out. Personnel Ability to accept responsibility. Self confidence, motivation, drive and tenacity. Ability to enhance organizational performance. Ability to clearly delegate tasks and responsibilities. Ability to think strategically, inductively, and creatively. The propensity to recognize and acknowledge other people’s ideas. Other Duties Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away. Helping other department in case of emergency. Occupational Health & Safety Employee Responsibility All employees to safeguard their health and safety, and the health and safety of others, in the workplace. Replacement And Temporary Mission Be ready and responsible for any job, which may be assigned by the Management. Show more Show less

Job Description Oversee the daily operations of the Finance department. Analyze financial outlooks and prepare financial forecasts. Prepare financial analysis for contract negotiations and product investment decisions. Ensure compliance with local, state, and federal budgetary reporting requirements. Establish and implement short- and long-range departmental goals, objectives, policies and operating procedures. Maintain an organizational structure and staffing to effectively accomplish the department's goals and objectives. Operating as Business Partner with Hotel Leadership team to achieve Financial Performance of the Hotel and F&B venues. Directly accountable for all financial information sent to the General Manager, Accor and Owners in regard to presentation, accuracy and detail. Oversee the development and continuous improvement of all financial systems within the hotel, while providing strategic leadership and direction to the Finance department. Qualifications Minimum 9-10 years of experience in Finance or 2 years of experience in a similar capacity. MBA or Degree in Accounting/Finance Excellent communication, presentation & analytical skills Strong Leadership abilities and organizational skills Hospitality Experience is mandatory Show more Show less

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Scope of position: Reporting to the Sous Chef, the Chef de Partie will be focused, with special attention placed upon continuous practice to master skills and tasks assigned to them by their supervisors. They will be able to fully manage sections assigned to them and supervise staff. Always act in a professional manner using the company’s Mission, Vision, and Values. The Chef de Partie will strive to exceed guest expectation and take the culinary team to go from good to great. Responsibilities Communication and Conduct Attend daily shift briefings to keep yourself informed of daily operational requirements. Conduct daily shift briefings to kitchen colleagues in absence of Sous Chef Lead by example using AccorHotels’s: Mission, Vision & Values Communicate daily with supervisors to ensure open lines of communication. Ensure all kitchen colleagues are aware of standards & expectations. Promote a fun/ professional and disciplined work environment. Actively share ideas, opinions & suggestions in daily shift briefings. Always present yourself in a full chef’s uniform following all personal hygiene and grooming requirements Support & motivate kitchen colleagues. Health and Safety Always promote Health and Safety Ensure personal knives and tools are at the utmost cleanliness and always maintained. Ensure proper hygiene practices are always followed in line with the Cape Grace, managed by Fairmont Food Safety Programme. Ensure that all areas in the kitchen are always kept clean and tidy. Adopt a clean as you go approach. Assist in clearing, cleaning, washing within the kitchen, including in-depth cleaning, using any approved specialized products and methods laid down. Stock Management Ensure storeroom requisitions requested are accurate to minimize repeat visits. Maintain cleanliness and proper rotation of stock in all chillers following FIFO system. Ensure stock is stored and labelled correctly. Training and Development Strive to develop as a leader by attending Accor Hotels Managerial Courses Support/Coach/Lead & Motivate kitchen colleagues. To undergo training in both formal courses and on-the-job to develop cooking and kitchen organizational skills. Actively seek tools for self-growth and development. Complete all assigned trainings on Ines. Maintain consistent on the job training sessions for culinary colleagues. Sustainability and Stock Always minimize wastage/ spoilage and record wastage on Winnow system. To aid stock taking within the total Kitchen Department in conjunction with the Head Chef. Lead by example when processing any fresh produce with respect to technique to use the product to its fullest yield. Food Quality and Control Strives to maintain & improve all food preparations & presentations. Strives to improve Guest Satisfaction results for Food Quality Act as an extension of kitchen managers to communicate food consistency & quality. Daily checks of all mise en place to ensure freshness & quality standards. Support colleagues on sections to ensure consistency. Perform tasks to the standards & expectations set forth, ensure that all food cooked and served is of a high quality and served at a safe and appropriate temperature. Complete assigned tasks in an efficient and timely manner. Assign and follow – up tasks as dictated by business volumes and supervisors. Performs any other reasonable duties as required by the department head. Qualifications Have a strong working knowledge of ingredients and products with a strong knowledge in international cuisine. 5 years of experience in a luxury hotel environment Accreditation from a recognized Culinary School (an asset) Food Hygiene and Safety trained. Strong communication skills Enthusiastic and guest driven. Computer literate in Excel, Word, Outlook, Materials, and e- mail. Analytical and Conceptual thinking ability and implementation skills Must be flexible in terms of working hours. Must be physically fit. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and a level head under pressure. Must be able to handle a multitude of tasks in an intense, ever-changing environment. Must be effective at handling problems in the workplace, including anticipation, prevention, identification, and solutions as necessary. Must possess outstanding guest services skills. Additional Information Your Team And Working Environment In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more Show less

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Accor Hotels, a global leader in hospitality, is seeking a dynamic and results-driven Account Director of National Sales to lead and oversee the national sales strategy for our expansive portfolio of hotels. This position will play a critical role in driving revenue, fostering strategic partnerships, and strengthening relationships with national accounts across diverse industries. As the Account Director, you will work closely with senior leadership to ensure that sales goals are achieved while maintaining the high standard of service that Accor Hotels is known for. Primary Responsibilities National Sales Strategy Development: Lead the creation and execution of a comprehensive national sales strategy for corporate, leisure, group, and event accounts across Accor's portfolio of hotels, ensuring alignment with the broader organizational goals. Account Management: Build and maintain strong relationships with key national accounts, including large corporations, travel agencies, consortia, and event planners. Serve as the primary point of contact and lead negotiations, contracts, and relationship management for these accounts. Revenue Growth: Drive national revenue growth by identifying new business opportunities, upselling services, and expanding existing relationships. Focus on growing market share and optimizing pricing strategies for key accounts. Team Leadership & Collaboration: Lead a team of sales professionals and work closely with regional sales directors, operations teams, and marketing to align national strategies with local initiatives. Provide mentorship, coaching, and performance feedback to team members. Market Analysis & Reporting: Conduct market analysis to identify trends, competitive positioning, and potential growth opportunities. Regularly report on sales performance, forecasts, and KPIs to senior leadership and make data-driven recommendations for improvement. Partnership Development: Cultivate new business opportunities by forging strategic partnerships within the corporate travel, meeting, and events sectors. Represent Accor Hotels at industry trade shows, conferences, and events to expand the company's reach. Contract Negotiation & Close: Manage and negotiate contracts with national accounts, ensuring favorable terms for both the client and Accor Hotels while maintaining profitability. Oversee the contract lifecycle from initial discussions to closing. Brand Ambassador: Act as an ambassador for the Accor brand, promoting its values and unique offerings in all interactions with national accounts. Maintain high levels of client satisfaction and loyalty. Performance Achievement of the objectives of the region as outlined in Commercial strategy for self and team member as well. Enlist activity report, detailing new business calls, leads and opportunities in the Accor ANAIS tool, Connex conversions. Financial responsibilities Achieving the National Sales budget Region RGI Proactively control costs by being aware of forecasted business and targeted profitability, whilst maintaining standards. Customer Service Responsibilities Deliver and achieve a level of service quality that consistently meets and preferably exceeds the expectations of clients. Attend to operation problems and needs promptly including customer complaints, enquiries and requests, takes a positive problem solving approach. Other Responsibilities Provide efficient, friendly and professional service to all customers (internal and external). Meeting Task deadlines and strong follow ups Take initiative to ensure that interactions with our customers (internal and external) are positive, professional and productive. Take a positive problem solving approach with issues and concerns. Embrace the concepts and principles of Heartist. Participate in Planet 21 sustainability Actions and activities. Attend training programs and meetings to improve skills and knowledge. Follow the expectations and guidelines outlined in the Welcome to Accor induction. Do not divulge any corporate information or transactions during or after your employment with the company. Maintain high levels of confidentiality and discretion. Actively participate in safe work practices: report accidents promptly, and report health and safety hazards, maintain clean work areas, be compliant with fire/emergency/evacuation actions and report all damaged and broken equipment. Main Complexity/Critical issues in the Job Ability to collaborate with GM’s, DOSM’s, Global and National Sales team Achievement of Corporate & M&E Segment Revenue Targets for India & South Asia hotels as finalized during Budgeting Acquiring, Retaining and developing new accounts for ACCOR Negotiate the most profitable rate for hotels Accor representation in Trade Shows and partnership Managing profitability throughout the sale and account management process ensuring integrity and sustainable relationships within the communication process. Identifying and minimizing risk within negotiations. Accuracy within calculations, content of proposals and documents and product offerings to meet high performance client requirements. Effective communication internally and externally at all levels. Qualifications Knowledge and Experience Bachelor Degree in Business Administration (Preferred) Minimum of 5 years of relevant experience in the hotel industry Strong user knowledge of Microsoft Office Suite Knowledge of Salesforce tool Cvents & Connex Competencies Strong leadership and team management skills. Exceptional communication, negotiation, and presentation skills. Ability to analyse market data and adjust strategies accordingly. Deep understanding of the hospitality industry, market trends, and competitive landscape. Strong financial acumen and ability to work within budget constraints. Proficient in CRM software, sales tools, and Microsoft Office Suite. Good interpersonal skills with ability to communicate with all levels of employees Serviced/customer oriented with an eye for details Multicultural awareness and able to work with people from diverse cultures Flexible and able to embrace and respond to change effectively Ability to work independently and has good initiative under dynamic environment Self-motivated and energetic Additional Information Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance Industry-leading training and development opportunities with Accor Academy Be part of a dynamic hotel environment with a supportive and fun team Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description We are seeking a dynamic and customer-oriented Assistant Manager Guest Service to join our team in Coimbatore, India. In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Service Manager in overseeing the daily operations of our hotel's front-of-house services. Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests Assist in optimizing hotel occupancy and room rates to maximize revenue Handle guest complaints professionally and effectively, ensuring prompt resolution Support the Guest Service Manager in operating a highly proficient and productive guest services department Conduct and assist in training programs for the Guest Service team Collaborate with other departments to ensure seamless guest experiences Implement and maintain standard operating procedures for the guest service department Monitor and improve systems and procedures to enhance operational efficiency Assist in managing reservations and coordinating with housekeeping for room readiness Contribute to sales efforts by promoting hotel services and special offers Ensure compliance with health and safety regulations Participate in departmental meetings and continuous improvement initiatives Qualifications Proven experience in guest services or hospitality industry, preferably in a supervisory role Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations Excellent customer service skills with a focus on guest satisfaction Demonstrated leadership abilities and experience in training and developing team members Strong problem-solving skills and ability to handle guest complaints effectively Proficiency in hotel management software and reservation systems Excellent communication and interpersonal skills Ability to multitask and work efficiently in a fast-paced environment Detail-oriented with strong organizational skills Sales-oriented mindset with the ability to upsell hotel services Flexibility to work varying shifts, including weekends and holidays Knowledge of health and safety regulations in the hospitality industry Familiarity with the local area and attractions in Coimbatore is a plus Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more Show less

Job Description We are seeking a visionary and detail-oriented Chief Engineer to join our team in ibis Kochi City Centre, Kerala, India. As the Chief Engineer, you will play a crucial role in overseeing the efficient operation and maintenance of our property, equipment, and grounds while ensuring the protection of our assets. Lead and manage the engineering department, coordinating with other teams to maintain high standards for guest experience and operational excellence. Develop and implement innovative strategies for optimizing operational costs, including energy and water usage. Oversee the implementation and management of preventive maintenance programs for guest rooms, public areas, and safety systems. Manage and control capital expenditures (CAPEX) projects, preparing budgets and assisting other departments as needed. Supervise the maintenance and operation of mechanical systems, including HVAC, water circulation, and electrical systems. Collaborate with cross-functional teams to address maintenance requests promptly and efficiently. Analyze and improve engineering processes to enhance overall operational efficiency and guest satisfaction. Stay updated on industry trends and technological advancements to implement cutting-edge solutions in property management. Qualifications Bachelor's degree in Engineering (Mechanical, Electrical, or related field) Minimum of 8-10 years of experience in engineering management, preferably in a similar industry Strong leadership and team management skills with the ability to lead by example Excellent communication and negotiation skills Highly organized with the ability to work efficiently under pressure and manage multiple projects simultaneously Proficient in computerized maintenance systems and general computer applications Solid understanding of building management systems and energy conservation techniques Proven track record in project management and CAPEX planning Analytical mindset with a focus on continuous improvement and innovation Decisive problem-solver with a goal-oriented approach to challenges Ability to collaborate effectively with diverse teams and stakeholders