Academic Counselor

Job Roles & Responsibilities of an Academic Counsellor -

An Academic Counsellor plays a vital role in shaping students' academic journeys and future careers. If you’re passionate about education and mentoring, here’s a glimpse into what this role entails:

Guiding Students: Offer expert advice on course selection, academic planning, and career pathways tailored to individual strengths and goals.

Student Support: Monitor academic progress, identify challenges, and provide motivational support to help students overcome hurdles.

Admissions Assistance: Help prospective students understand admission processes, program requirements, and assist them throughout their enrollment journey.

Liaison Role: Act as a bridge between students, faculty, and administrative departments to ensure smooth communication and timely resolution of academic concerns.

Workshops & Sessions: Organize and conduct orientation programs, career counselling workshops, and skill development sessions to empower students.

Documentation & Reporting: Maintain accurate records of counselling sessions, student performance, and prepare progress reports for academic teams.

Continuous Learning: Stay updated on evolving educational programs, industry trends, and career opportunities to provide relevant and up-to-date guidance.

This role demands empathy, strong communication skills, and a genuine commitment to student success. Academic Counsellors don’t just advise—they inspire and enable the next generation of professionals!

Requirements

Eligibility Criteria:

• Minimum Qualification: Any graduate or above
• Skills Required:
• Excellent written communication skills (English)
• Strong problem-solving ability and attention to detail
• Previous customer service experience, especially in a chat process, is preferred
• Ability to manage multiple chats effectively and efficiently
• Knowledge of basic computer applications and CRM tools
• Key Traits: Empathy, patience, attention to detail, and the ability to work in a fast-paced environment

Compensation & Benefits:

• Friendly Environment
• Fun Activities & Events Celebrations
• Competitive salary and performance-based incentives
• Work-from-office opportunity with a collaborative environment
• Opportunities for career growth and skill development

Interested candidates will share CV with us at hr[at]omaksolutions[dot]com

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Paid sick time

Schedule:

• Day shift
• Fixed shift
• Morning shift
• Night shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Language:

• English (Preferred)

Work Location: In person