Academic Counselor- INSIDE SALES

Job Title: Academic Counselor (Inside Sales)

Location: BTM Layout, Bangalore

Experience: 0-3 Years (Edtech is a plus)

About Us:

TAP Academy is an Ed-Tech company that helps individuals build their technical skills in the Informationand Technology industry. We provide excellent training, coaching, and mentoring to our students, enriching, molding, and polishing them to acquire the most up-to-date technical skills, soft skills, and qualities essential for the professional world.

Role Overview:

As an Academic Counselor (Sales), you will be responsible for guiding prospective students through their academic journey and helping them make informed decisions about enrolling in TAP Academy’s programs. This is a sales-focused role where you will manage student leads, build relationships, and drive enrollment.

Key Responsibilities:

∙ Counseling & Sales: Understand students' academic needs, career goals, and recommend suitable courses and programs.

∙ Lead Conversion: Follow up with leads generated from marketing campaigns and outreach activities to convert them into enrolled students.

∙ Relationship Building: Build and maintain strong relationships with students and parents to foster trust and ensure continued engagement.

∙ Product Knowledge: Stay updated on the TAP Academy’s courses, programs, and industry trends to effectively communicate value propositions.

∙ CRM Management: Track all student interactions, follow-ups, and conversions in the CRM system.

∙ Target Achievement: Achieve weekly, monthly, and quarterly enrollment targets set by the management.

∙ Communication: Handle inbound and outbound calls, emails, and messages, and guide students through the admission process.

∙ Follow-up: Maintain consistent communication with potential students via calls, emails, and social media platforms.

Key Skills:

∙ Sales-Driven Mindset: Strong ability to engage with students and convert inquiries into enrollments.

∙ Excellent Communication: Strong verbal and written communication skills to effectively explain course offerings and address student queries.

∙ Customer-Centric Approach: Ability to empathize with students' needs and provide tailored solutions.

∙ Proactive Follow-Up: Strong follow-up skills to ensure conversion and build long-term student relationships.

∙ Tech-Savvy: Familiarity with CRM systems, social media, and basic computer skills. ∙ Time Management: Ability to handle multiple leads and follow-ups efficiently. Qualifications:

∙ Bachelor’s degree in any field.

∙ 1-3 years of experience in sales or counseling, preferably in the EdTech industry. ∙ Freshers with strong sales aptitude and excellent communication skills are encouraged to apply.

Why Join Us?:

∙ Competitive salary and performance-based incentives.

∙ Opportunities for career growth and professional development.

∙ Supportive and collaborative work environment.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person