Academic Counsellor

Company Description

ALLEN Career Institute is one of India's most trusted and result-oriented coaching organisations, known for shaping the academic journeys of millions of students. With a legacy of excellence since 1988, ALLEN offers structured learning programs for JEE, NEET, Olympiads, and Foundation (Classes 610), supported by expert faculty and a proven academic system.

With a strong network of campuses across India, ALLEN focuses on disciplined teaching, personalised mentoring, and consistent performance tracking. The institute is committed to providing a competitive learning environment that empowers students to achieve their highest potential.

Today, ALLEN stands as a benchmark in the education sectorrecognised for integrity, student-centric values, and an unmatched track record of top results in national-level competitive exams.

Role Description

1. Guide students and parents in selecting suitable courses based on academic goals and exam aspirations.
2. Explain program details, fee structures, scholarships, and admission processes clearly.
3. Manage follow-ups and ensure timely conversions during the admission cycle.
4. Coordinate with faculty, operations, and front-office teams to resolve queries and support students.
5. Monitor student progress, address concerns, and help maintain a positive academic environment.

Qualifications

1. Bachelor's degree in any field, with preference for candidates who have prior exposure to education, counselling, or customer-facing roles.
2. Strong presentation skills and the ability to handle studentparent interactions with confidence and clarity.
3. Good command of English and regional languages (Telugu & Hindi) to communicate effectively with diverse audiences.
4. Proficiency in basic computer applications, CRM tools, and data handling for maintaining accurate records.
5. A calm, patient, and approachable personality with the ability to build trust and guide students in a supportive manner.