Job
Description
As a Service Coordinator (Academic Coordinator) in the education sector located in Ghaziabad, your main role involves facilitating effective communication between parents and the educational institution to ensure a seamless counseling experience for prospective students and their families. Key Responsibilities: - Counseling and Support: - Engage with Parents: - Provide information and guidance to parents regarding educational programs and services. - Address queries and concerns through in-person meetings, phone calls, and emails. - Conduct Assessments: - Assess the needs and preferences of families to recommend suitable educational pathways for their children. - Coordination and Administration: - Candidate Assignment: - Coordinate the assignment of candidates to appropriate educational programs based on their needs and interests. - Maintain a database of candidates and track their progress through the enrollment process. - Schedule Appointments: - Organize and manage counseling sessions and meetings with parents and prospective students. - Ensure that all appointments are well-coordinated and that all relevant materials are prepared in advance. - Collaboration: - Work with Educational Staff: - Collaborate with teachers, administrators, and counselors to align services with student needs. - Communicate any specific requirements or concerns raised by parents to the appropriate educational personnel. - Documentation and Reporting: - Maintain Records: - Keep accurate records of counseling sessions, communications with parents, and candidate assignments. - Generate reports on enrollment statistics and feedback for management. - Continuous Improvement: - Feedback Collection: - Gather feedback from parents and candidates to improve counseling services and educational offerings. - Participate in training and professional development to enhance counseling skills and knowledge. Qualifications: - Education: - Bachelor's degree in Education, Psychology, Social Work, or a related field. Master's degree preferred. - Experience: - Previous experience in counseling, educational coordination, or customer service, preferably within the education sector. - Skills: - Strong communication and interpersonal skills. - Ability to build rapport with parents and students. - Organizational and multitasking abilities. - Proficiency in Microsoft Office Suite and experience with CRM software. As a Service Coordinator (Academic Coordinator), you should demonstrate key competencies such as empathy, problem-solving, and being a team player. This position will be based in Ghaziabad and may require occasional travel to local schools and events as necessary. As a Service Coordinator (Academic Coordinator) in the education sector located in Ghaziabad, your main role involves facilitating effective communication between parents and the educational institution to ensure a seamless counseling experience for prospective students and their families. Key Responsibilities: - Counseling and Support: - Engage with Parents: - Provide information and guidance to parents regarding educational programs and services. - Address queries and concerns through in-person meetings, phone calls, and emails. - Conduct Assessments: - Assess the needs and preferences of families to recommend suitable educational pathways for their children. - Coordination and Administration: - Candidate Assignment: - Coordinate the assignment of candidates to appropriate educational programs based on their needs and interests. - Maintain a database of candidates and track their progress through the enrollment process. - Schedule Appointments: - Organize and manage counseling sessions and meetings with parents and prospective students. - Ensure that all appointments are well-coordinated and that all relevant materials are prepared in advance. - Collaboration: - Work with Educational Staff: - Collaborate with teachers, administrators, and counselors to align services with student needs. - Communicate any specific requirements or concerns raised by parents to the appropriate educational personnel. - Documentation and Reporting: - Maintain Records: - Keep accurate records of counseling sessions, communications with parents, and candidate assignments. - Generate reports on enrollment statistics and feedback for management. - Continuous Improvement: - Feedback Collection: - Gather feedback from parents and candidates to improve counseling services and educational offerings. - Participate in training and professional development to enhance counseling skills and knowledge. Qualifications: - Education: - Bachelor's degree in Education, Psychology, Social Work, or a related field. Master's degree preferred. - Experience: - Previous experience in counseling, educational coordination, or customer service, preferably within the educatio
