Academic advisor (telesales)

Job Title: Academic Advisor – Digital Marketing Programs
Location: Palarivattom, Kochi
Employment Type: Full-time

About the Role

We are seeking motivated and goal-oriented Academic Advisors with a background in telesales, academic counseling, or related fields. In this role, you will assist prospective students in choosing the right Digital Marketing courses that align with their career goals. You will play a key role in lead conversion and driving enrollments through effective communication and guidance.

Key Responsibilities

• Provide one-on-one academic counseling to prospective students through phone, email, and online platforms.
• Understand individual student aspirations and recommend appropriate Digital Marketing programs (such as SEO, SEM, Social Media Marketing, Analytics, etc.).
• Meet or exceed monthly enrollment and sales targets.
• Proactively follow up with leads, build strong relationships, and convert inquiries into successful enrollments.
• Maintain accurate and up-to-date lead and enrollment records in the CRM system.
• Stay informed about current trends and developments in Digital Marketing to provide relevant and updated advice.

Qualifications & Requirements

• Experience: 1–3 years in telesales, academic counseling, inside sales, or a related field.
• Knowledge: Basic understanding of Digital Marketing concepts is a plus.
• Excellent communication and interpersonal skills with the ability to influence decisions and close sales.
• Strong objection-handling skills and the ability to guide students effectively.
• Target-driven mindset with a proven track record in meeting sales or enrollment KPIs.
• Proficient in CRM tools and Microsoft Office applications.

What We Offer

• Attractive performance-based incentive structure.
• Collaborative and growth-driven work culture.
• Opportunities for career advancement in both sales and academic operations.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person