Roles & Responsibilities 1. Patient Care & Communication Maintain a professional appearance and ID badge. Greet patients courteously and warmly. Use positive body language and maintain a friendly demeanor. Collect the Patient Movement Form and inform patients about the next steps (NCT/AR/refraction). Call patients systematically for their turn. Explain NCT/AR procedures and address patient queries professionally. Take thorough patient history before diagnostics. Counsel patients on eye health and contact lens hygiene. 2. Refraction & Diagnostic Procedures Clean and sanitize the NCT/AR machine in front of the patient. Change chin rest paper after every patient. Follow the 5-step accuracy protocol for refraction. Conduct and analyze vision tests. Diagnose common sight problems (myopia, hyperopia, astigmatism). Screen for eye diseases (e.g., Glaucoma, diabetic retinopathy). Perform advanced techniques like cycloplegic refraction, fogging, and JCC. Use refraction tools: autorefractors, retinoscopes, phoropters, trial lens sets. Refer eligible patients to Lasik counselling department. 3. Patient Management & Treatment Offer treatments like vision therapy and low-vision rehab. Provide pre- and post-operative eye care. Accurately record all findings and procedures in EMR/registers. 4. Training & Administration Train interns and BSc students in clinical procedures. Maintain attendance and leave records for students. Allocate monthly postings for MSc candidates. Participate in weekly meetings to discuss issues and improvements. Deliver lectures to BSc Optometry students. Additional duties 1. Patient Counselling & Support Greet patients warmly and courteously. Verify details in EMR and understand doctors notes. Clearly explain diagnosis, cataract surgery, risks, benefits, and alternatives. Educate patients on IOL options (monofocal, multifocal, toric) and expected outcomes. Address patient concerns professionally and empathetically. Discuss costs, packages, and payment procedures. Confirm doctor schedules and book surgery dates. Provide pre-op instructions, lab orders, and printed materials. 2. Pre- & Post-Surgery Coordination Update EMR, Zoho CRM, and maintain proper documentation. Ensure complete counselling and update Medic/CRM systems. Coordinate with OT for lens availability and preparation. Submit surgery checklists to the ward and reception teams. Call patients before surgery to confirm attendance. Follow up with patients post-surgery to ensure recovery. Visit wards on surgery days for monitoring and clarification. Maintain and manage the follow-up patient list effectively.
Job Summary The IELTS Trainer is responsible for delivering high-quality training to students preparing for the IELTS examination. The role includes teaching all modules (Listening, Reading, Writing, Speaking), assessing student progress, creating lesson plans, and helping students achieve their desired band scores. Key Responsibilities Conduct IELTS classes (Academic & General) for individuals or groups. Plan and prepare lesson materials in line with IELTS standards. Provide personalized feedback on student performance, especially writing and speaking tasks. Monitor student progress and maintain records. Conduct mock tests and evaluate results. Develop practice materials and strategies to improve student performance. Stay updated with IELTS exam patterns and requirements. Motivate and guide students to achieve their desired band score. Participate in workshops or training sessions related to English language teaching or IELTS updates. Maintain discipline and a positive learning environment in the classroom. Requirements & Qualifications Bachelor s or Master s degree in English, Education, or a related field. TEFL/TESOL/CELTA certification preferred. Minimum 3-5 years of experience in IELTS training or English language teaching. Excellent command of the English language (both written and spoken). Familiarity with the IELTS exam format and scoring system. Strong communication, interpersonal, and organizational skills. Patience, creativity, and the ability to engage students of different levels. Preferred Skills IELTS Band Score of 8 or above (if applicable). Experience in online and offline teaching. Ability to use digital tools and learning platforms effectively. Knowledge of other standardized English tests (e.g., TOEFL, PTE) is a plus.
The Call Center Executive is responsible for handling inbound and outbound calls professionally and efficiently to ensure excellent customer service. They serve as the first point of contact for patients/customers, assisting with inquiries, appointments, follow-ups, complaints, and service information, while maintaining a positive and courteous attitude. Key Responsibilities : Handle incoming calls from customers/patients and resolve their queries effectively. Make outbound calls to follow up on appointments, feedback, or service reminders. Schedule, reschedule, or cancel appointments as requested. Maintain and update patient/customer information accurately in the system. Provide information about services, doctors availability, facilities, or promotions. Escalate unresolved issues to the concerned department and ensure follow-up. Maintain call logs and prepare reports as required. Meet daily and monthly call volume and customer satisfaction targets. Follow standard operating procedures (SOPs) for call handling and documentation. Ensure confidentiality and data security standards are maintained. Any other work assigned by higher authorities
The Data Analyst will play a key role in transforming raw data into actionable insights to support strategic decision-making and enhance operational efficiency. The ideal candidate is a detail-oriented professional with strong analytical skills, proficiency in data tools, and the ability to communicate findings effectively to diverse stakeholders. Key Responsibilities Collect, analyze, and interpret data from multiple sources to provide actionable insights. Deliver regular and ad-hoc reports, dashboards, and analytical solutions to stakeholders. Develop high-quality, user-friendly reports and dashboards with self-service capabilities. Write SQL queries to manipulate and extract insights from large datasets. Collaborate with teams to ensure data quality and improve data collection and reporting processes. Present data-driven findings and recommendations in a clear and concise manner. Work closely with leadership to understand business needs and provide tailored analytical solutions. Identify trends, patterns, and opportunities to support operational and strategic goals. Experiece Proven experience in data analysis, reporting, and deriving insights in a fast-paced environment. Strong proficiency in manipulating and interpreting large datasets. Experience working with business stakeholders to translate data into actionable outcomes. Familiarity with data visualization and reporting tools Skills Demonstrated ability to deliver high-quality analytical reports and insights. Commitment to maintaining data accuracy and improving data processes. Strong organizational skills with the ability to manage multiple tasks and deadlines. Interpersonal skills to work effectively with cross-functional teams and stakeholders. Experience with Zoho Analytics or similar tools is highly desirable but not mandatory
Job Title: Finance Manager Job Summary: We are seeking a highly analytical and strategic Finance Manager to oversee our company s financial health. The ideal candidate will manage budgeting, forecasting, financial analysis, and reporting processes while ensuring compliance with financial regulations. This role plays a critical part in driving the company s financial strategy and long-term growth. Key Responsibilities: Develop and manage annual budgets, forecasts, and financial plans Monitor financial performance by measuring and analyzing results, initiating corrective actions Prepare timely monthly, quarterly, and annual financial statements and management reports Oversee day-to-day financial operations including accounting, audits, tax compliance, and cash flow management Analyze market trends and economic data to inform business decisions Ensure compliance with statutory law and financial regulations Coordinate with external auditors, banks, tax consultants, and regulatory authorities Manage financial risk by evaluating and implementing internal controls and policies Provide strategic recommendations to senior management on financial planning and investment opportunities Lead and mentor finance team members for performance and professional development
Lecturer in Optometry Objective: To manage and supervise optometry students, fostering their development for the betterment of the community. Primary Duties & Responsibilities: Ensure timely arrival to class, setting a professional example by being present and prepared at least 5 minutes before the scheduled start time. Prepare thoroughly for teaching, meeting all challenges and requirements in educational methodology. Adhere to all rules and regulations of the institution as updated periodically. Develop and submit a course plan for each semester for approval by the HOD/Principal. Complete the syllabus on time and submit internal assessment sheets as required. Engage students effectively during the full class duration, ensuring no early departures. Maintain accurate student attendance records daily and report frequent absentees to the HOD monthly. Obtain advance approval for leave and ensure proper arrangements for class coverage. In emergencies, inform the HOD or senior faculty promptly. Treat all students fairly, showing no partiality. Be available for doubt clearance, aiming for a 100% pass rate in subjects taught. Identify and provide additional support for academically disadvantaged students. Evaluate students based on both class participation and lab/clinical postings. Maintain good control over students, being strict yet respectful. Avoid using harsh language. Participate in academic, co-curricular, and extracurricular activities as assigned by the HOD/Principal (e.g., invigilating exams, assisting in admissions). Attend training and seminars organized by management for faculty development. Be prepared to teach at any Abate center if needed. Focus on a practical-oriented education system to cultivate proficient optometrists for the community. Properly utilize Embase software for LMS and marking student attendance. Faculty must ensure accurate and timely data entry in accordance with institutional guidelines. Act as lab or class in charge to ensure smooth student coordination and support for campus recruitment and final project submissions.
Diagnose and manage corneal and external eye diseases, ocular surface disorders, keratoconus, corneal infections, and corneal dystrophies. Perform advanced corneal surgeries, including corneal transplantation, pterygium excision with grafting, and refractive procedures. Provide comprehensive preoperative and postoperative care to ensure optimal surgical outcomes and maintain the highest standards of patient safety. Collaborate with general ophthalmologists and other subspecialists to deliver integrated, multidisciplinary patient management. Effectively manage emergency cases such as corneal perforations, chemical injuries, and ocular trauma.
A versatile role covering IT support, electrical and maintenance tasks, reception and call center operations, and SAP data entry in the OT, ensuring smooth hospital operations and excellent patient service. Roles & Responsibilities 1. IT Support & System Maintenance Provide basic troubleshooting for hardware, software, and networking issues. Assist in resolving technical issues related to computers, printers, and hospital IT systems. Support basic system updates, software installations, and maintenance tasks. Resolve issues related to firewall, Server, EMR software etc in co-ordinate with head office 2. Electrical & Maintenance Support Perform routine electrical checks and coordinate repairs for lift and hospital equipments. Ensure proper maintenance of electrical systems, lights, AC units, and essential hospital infrastructure. Report and follow up on maintenance issues to ensure timely resolution. 3. Reception & Call Center Operations Handle patient inquiries, appointment scheduling, and front desk coordination. Answer incoming calls, provide hospital service details, and direct calls to the appropriate departments. Maintain professionalism and ensure a smooth patient experience at the front desk. 4. SAP Data Entry & Administrative Tasks Enter and update consumable stock details and billing in SAP. Maintain accurate documentation of inventory
Primary duties & Responsibilities 1.Comprehensive Visual Management Oversee and execute all graphic design projects, including posters, outdoor hoardings, website visuals, and marketing materials. Ensure brand consistency and high visual standards across all company entities. Manage video production projects from concept to final delivery. Serve as the primary contact for all visual design and video production needs. Organize and maintain digital assets, including design files and video footage. 2.Video Editing and Production Edit and produce high-quality video content for marketing, promotions, and internal communications using DaVinci Resolve. Create motion graphics and visual effects to enhance video content. Maintain and organize video files and digital assets. 3. Event Media Works & Support Oversee all media-related tasks for Abate Group events. Create video content for LED backdrops and event promotions. Design and develop stage backdrop flex for corporate events. Provide on-site media support during events. 4.Videography (5%) Capture professional-quality video footage at corporate events and promotional shoots. Operate cameras, lighting, and audio equipment for high-quality output. Plan and execute structured video shoots based on project needs. 5. Marketing Plan Assistance (10%) Assist in developing monthly and yearly strategic marketing plans. Provide creative input and visual strategy recommendations for marketing campaigns. Create marketing-related visual assets as per campaign requirements. Any other work assigned by higher authorities
Key Responsibilities: - Manage CMD s schedule, appointments, and travel arrangements. - Organize meetings, draft agenda, record minutes, and ensure follow-up on action items. - Maintain confidential records and files related to hospital and educational operations. - Draft professional correspondence (emails, memos, reports) for CMD s review and approval. - Act as a communication bridge between CMD, internal departments, and external stakeholders. - Prepare executive briefs and summaries of reports, proposals, and project updates for CMD s decision-making. Content Writing & Documentation - Draft reports, proposals, presentations, and official communication. - Create academic content for IELTS and English language training. - Ensure accuracy, professionalism, and alignment with institutional standards in all documentation. - Maintain a structured repository of policies, contracts, and communication records. International Communication & Stakeholder Coordination - Manage communication with international institutions and partners regarding student programs, training, and collaborations. - Draft and review documents for affiliations, MoUs, and placement opportunities. - Ensure professionalism and cultural sensitivity in all international communications. AI Research & Digital Transformation - Conduct ongoing research on emerging AI tools, apps, and platforms relevant to HR, Finance, Operations, Marketing, Education, and Healthcare. - Prepare feasibility studies and structured recommendations for AI adoption. - Liaise with IT teams and external vendors to evaluate and implement AI-based solutions. - Track and report on the impact of AI implementations (efficiency, cost savings, automation). - Support HR in AI-driven recruitment, employee engagement, and performance management systems. Event & Project Management - Plan and coordinate corporate events, meetings, and training sessions. - Ensure smooth execution of cross-departmental projects under CMD s directives. - Track project milestones and report progress to CMD. Other Duties - Carry out any additional responsibilities assigned by higher authorities.
Job Title: Staff Nurse Qualification - B.Sc Nursing / GNM Reports To: Head Nurse/ Manager Job Purpose: To provide high-quality nursing care to patients in accordance with clinical standards and organizational protocols, ensuring the health, safety, and comfort of patients. Key Responsibilities: Patient Care: Administer medications and treatments as prescribed by the physician. Monitor patient vital signs and record observations. Assist patients with daily activities, such as hygiene, mobility, and feeding. Clinical Duties: Prepare and maintain patient records, documenting care provided and patient progress. Perform diagnostic tests and procedures as directed. Collaborate with healthcare professionals to develop and implement care plans. Communication: Educate patients and families about health conditions, treatment plans, and post-care instructions. Provide emotional support and reassurance to patients and their families. Communicate effectively with the healthcare team to ensure continuity of care. Emergency Response: Respond promptly to medical emergencies and provide necessary interventions. Assist in resuscitation procedures and other critical care needs. Infection Control: Follow infection prevention protocols, including sterilization and disinfection procedures. Maintain a clean and safe environment for patients and staff. Administrative Duties: Ensure accurate and timely completion of nursing documentation. Participate in staff meetings and professional development sessions. Assist in maintaining inventory of medical supplies and equipment. Key Skills and Competencies: Strong clinical and technical skills Compassion and empathy Excellent communication and interpersonal skills Ability to work under pressure Attention to detail and problem-solving skills Teamwork and collaboration
Receive collection from various departments (Pharmacy, Reception, Optical, etc). Crosscheck the received collection with SAP/Medic collection report. Any discrepancies are found report to higher authorities immediately. Reconcile and deposit to bank Insurance, Medisep Patients claim settlement report Reconcile with Bank statement Deal with petty cash. Making deposit entry for collection.(Cash, Cheque& Card payments) Making refund against Credit Note approved by level 3 Filing of all Collection reports, Credit Notes, Credit Card Slip, Bank transfer slip/Cheque Etc,. Outgoing Payments of all Petty expenses. AP creation for Rent parties, CL, Opticals, General store, OT, Utility bills, Commissions Required Skills Accounting Principles Communication Skills Active Listening Skills SAP ERP Microsoft Excel
Job Purpose To ensure smooth patient entry / exit process, Patient movement, outdoor assistance, office support, and timely handling of administrative tasks such as banking, purchases, courier collection, and patient reception. Key Duties Responsibilities 1. Patient Assistance Outdoor Support Receive patients upon arrival and assist them from their vehicle Car / Auto /Others. Support patients safely while entering or exiting. Provide wheelchair support for elderly or physically challenged patients. Escort patients to reception, consultation rooms, lab, pharmacy, opticals, or other departments or handover to PRO Greet and wish every patient and attendant politely. Provide basic comfort support (water, seating, directions, etc.). 2. Vehicle Parking Coordination Guide the patients to the appropriate parking area. Manage the parking area in an orderly and safe manner. 3. Attender-Level Support Carry patient files, reports, or documents when needed. Assist patients in filling basic forms. Provide clear directions and handle patient queries politely. 4. Office Assistant Responsibilities Visit bank for depositing/withdrawing cash, submitting cheques, passbook updates, etc. Purchase office items, stationery, and small consumables as instructed. Support administrative tasks such as photocopying, scanning, sorting files, and delivering documents between departments. Maintain availability and proper arrangement of office supplies. 5. Courier Delivery Handling Collect couriers from courier offices, delivery counters, or reception. Deliver outgoing couriers or parcels to the courier service provider. Ensure proper documentation, signatures, and tracking for all incoming/outgoing parcels. Hand over received items to the concerned department promptly. 6. General Support Coordination Collect and deliver items such as reports, medicines, forms, and files within the hospital. Maintain cleanliness and organization in patient waiting areas and reception surroundings. Report any issues or discrepancies in the service area to the supervisor. Assist with patient flow management during busy hours. 7. Behaviour Grooming Standards Wear neat uniform and ID card always. Maintain polite communication, a warm smile, and positive body language. Exhibit honesty, discipline, and respectful behaviour. 8. Additional Duties Assist in emergency situations under staff instruction. Perform any other duties assigned by Admin, HR Manager, or Management. Job for Automation