RESPONSIBILITIES Resolve user queries, issues and concerns with effective, clear, and professional writing communication Following up on Unresolved/Reopen cases with the players Achieve the daily targets and ensure to meet quality standards Demonstrate time-management skills and the ability to work independently Coordinate with other departments such as the Product Team or Technical Team, as required to resolve user issues and questions. REQUIREMENTS Graduate (BCom/BSc/BCA or equivalent) with Excellent written communication skills Being a gamer (preferably casual games) is an added plus. Should be digital savvy and be able to comfortably use software tools and products Demonstrates effective communication, composure, and professional attitude. Effective Problem-Solving skills will be required to demonstrate an ability to solve complex issues. Team player and good interpersonal skills. Should be able to write a customized response to the clients with ease Show more Show less
As a Game Designer, you will be responsible for designing gameplay experiences and game features to enhance player engagement, retention, and monetization in mobile games. Your primary focus will be on creating game content that delights players while ensuring the balance of in-game economies for optimal game performance. You will be expected to prepare and maintain clear feature documentation, diagrams, wireframes, prototypes, and game design documents. Additionally, your role will involve responding to feedback, analytics, and test results in a constructive manner, providing logical and reasoned suggestions to enhance designs. You will actively participate in brainstorming sessions and pitch new ideas to the team. Your tasks will also include tuning and modeling complex game systems using Excel, analyzing real-time feedback and metrics to make necessary adjustments to game designs. Collaboration with game designers, developers, artists, and testers will be crucial to achieving common goals. It is essential to stay updated on industry trends, new game genres, game design best practices, and emerging technologies. To excel in this role, you should have at least 1+ years of experience in designing casual mobile games or similar entertainment products. Graduation from NID university is considered a plus, along with experience in shipping social/casual/freemium games or entertainment products, particularly on mobile platforms. A good sense of UI and UX, basic knowledge of 2D/3D graphic tools like Photoshop and Illustrator, and understanding of Balancing & Game/Product Economy are essential. Creative problem-solving skills, outstanding communication abilities, and being a team player with strong interpersonal skills are qualities that you should possess. You must thrive in a fast-paced environment, be goal-driven, and demonstrate high productivity. Experience in social games is advantageous, and a degree in Game Design or a related field is preferred. Above all, a passion for games is a must in this role.,
As a Game Designer, you will be responsible for designing gameplay experiences and game features that aim to enhance player engagement, retention, and monetization in mobile games. Your role will involve creating game content that excites players while ensuring a balanced in-game economy to optimize game performance. Your duties will also include preparing and updating clear feature documentation, diagrams, wireframes, prototypes, and game design documents. You will analyze feedback, test results, and analytics to provide constructive suggestions for improving designs. Additionally, you will be expected to pitch new ideas to the team, participate in brainstorming sessions, and collaborate closely with game designers, developers, artists, and testers to achieve common goals. To excel in this role, you should possess at least 1+ years of experience in designing casual mobile games or similar entertainment products. Graduation from NID university would be advantageous. Having shipped or worked on a social, casual, or freemium game or entertainment product, especially on mobile platforms, will be highly beneficial. A solid understanding of UI and UX principles, basic knowledge of 2D/3D graphic tools like Photoshop and Illustrator, and familiarity with Balancing & Game/Product Economy concepts are essential requirements for this position. Your ability to generate creative solutions, excellent written and verbal communication skills, and a collaborative attitude will be crucial in this role. Being a team player with exceptional interpersonal skills, adaptability to a fast-paced environment, and a goal-driven approach are key attributes needed for success in this position. Previous experience in social games and a degree in Game Design or a related field will be advantageous. A passion for games is a fundamental requirement to thrive in this dynamic and innovative environment.,
Job Title: Associate Game Tester Location: Udupi Mode: Work from Office Role: Individual Contributor About 99Games 99Games is India’s leading developer and publisher of premium games for mobile. Based in India, we take pride in creating some of the nation’s most popular games like Dhoom:3 The Game and Sultan: The Game. We've also created successful titles like Star Chef and Star Chef 2, with millions of downloads worldwide. We are passionate about creating fun, engaging, and high-quality games that entertain players globally. Job Summary We are looking for a passionate and detail-oriented Associate Game Tester to join our Game Testing team. You will be responsible for ensuring the overall quality and playability of our games through systematic and thorough testing. This role is perfect for someone who loves gaming and has a keen eye for spotting bugs and inconsistencies. Key Responsibilities Execute test cases and checklists to identify bugs, glitches, and performance issues. Report, track, and regress bugs using project management and bug tracking tools like JIRA. Formulate end-user scenarios for the game. Collaborate with designers, artists, developers, and other QA team members to understand game requirements and testing objectives. Perform functional, UI/UX, compatibility, regression, and exploratory testing across various devices and platforms Validate new features and updates before and after release Provide clear and concise feedback on gameplay, balance, user experience, and overall game quality. Help maintain test documentation and contribute to continuous improvement of testing processes. Stay current on customer queries from support and marketing channels. Stay up to date with industry trends, including emerging game genres, testing best practices, and new technologies. Requirements Degree in Engineering (BE – E&C/E&E), Science, or a related field with a minimum of 70% aggregate (preferred). 0–2 years of experience in game testing or mobile app testing (freshers with strong gaming knowledge are welcome to apply). Experience in playing casual, tycoon, simulation, or social casino games Strong passion for mobile games and understanding of different game genres. Good communication skills – written and verbal. Analytical mindset with strong attention to detail. Familiarity with mobile devices, app stores, and the general gaming ecosystem. Capable of working in a fast-paced environment. A collaborative team player with strong interpersonal skills. Why Join Us? This is an exciting time to be part of 99Games — India’s premier mobile game studio with a legacy of 22 published titles and over 100 million downloads worldwide . At 99Games, you’ll : Join a passionate and award-winning team of game makers. Work on high-impact titles enjoyed by millions of players across the globe. Gain hands-on exposure to the entire game development lifecycle. Thrive in a collaborative culture that values creativity, innovation, and continuous learning. With a highly experienced and stable leadership team working together for over 15 years, we are recognized as thought leaders in the gaming industry . Our strength lies in understanding gamer psychology and building experiences that foster long-term player connection — making 99Games a great place to learn, grow, and make a lasting impact in the world of gaming.
As an Associate Game Tester at 99Games, you will play a crucial role in ensuring the quality and playability of our mobile games through comprehensive testing. Your passion for gaming and meticulous attention to detail will be key in identifying bugs and inconsistencies to enhance the overall gaming experience for our players. Your responsibilities will include executing test cases, identifying bugs, glitches, and performance issues, as well as collaborating with cross-functional teams to understand game requirements and objectives. You will conduct various types of testing across different devices and platforms to validate new features and updates before and after release. Your feedback on gameplay, user experience, and game quality will be invaluable in maintaining high standards. To excel in this role, you should have a degree in Engineering or Science with a minimum of 70% aggregate, along with at least 2 years of experience in game or mobile app testing. Strong gaming knowledge is also welcomed, particularly in casual, tycoon, simulation, or social casino games. Excellent communication skills, analytical mindset, and familiarity with mobile devices and app stores are essential. You should be able to thrive in a fast-paced environment and work collaboratively with a team. Joining 99Games means becoming part of India's premier mobile game studio with a rich history of successful titles and millions of downloads worldwide. You will have the opportunity to work with an award-winning team, contribute to high-impact titles, and gain exposure to the entire game development lifecycle. Our culture values creativity, innovation, and continuous learning, providing an environment where you can learn, grow, and have a significant impact on the gaming industry. If you are looking to be part of a passionate team, work on engaging games enjoyed by players globally, and be part of a company that prioritizes long-term player connection and innovation, then 99Games is the place for you to thrive and make a lasting impact in the world of gaming.,
As a Game Designer, your primary responsibility is to design gameplay experiences and game features that enhance player engagement, retention, and monetization in mobile games. You will focus on creating game content that excites players while maintaining a balanced in-game economy to optimize game performance. - Design gameplay experiences and game features to improve player engagement, retention, and monetization in mobile games. - Create clear feature documentation, diagrams, wireframes, prototypes, and game design documents. - Analyze feedback, test results, and analytics to provide constructive suggestions for design improvements. - Pitch new ideas, participate in brainstorming sessions, and collaborate with game designers, developers, artists, and testers to achieve common goals. - Minimum 1+ years of experience in designing casual mobile games or similar entertainment products. - Graduation from NID university would be advantageous. - Experience in shipping or working on social, casual, or freemium games or entertainment products, especially on mobile platforms, is highly beneficial. - Solid understanding of UI and UX principles, basic knowledge of 2D/3D graphic tools like Photoshop and Illustrator, and familiarity with Balancing & Game/Product Economy concepts. - Ability to generate creative solutions, excellent written and verbal communication skills, and a collaborative attitude. - Team player with exceptional interpersonal skills, adaptability to a fast-paced environment, and a goal-driven approach. - Previous experience in social games and a degree in Game Design or a related field would be advantageous. - Passion for games is a fundamental requirement to thrive in this dynamic and innovative environment.,
We at 99Games are a super-indie studio passionate about developing and publishing engaging free-to-play games enjoyed by players around the world. Our singular goal is to build mobile games that people love to play. Based in India,we take pride in creating some of the nation’s most popular and globally loved games, including the hit culinary franchises Star Chef and Star Chef 2, along with fan favourites like Dhoom:3 The Game and Sultan: The Game. In this key role you will work with Product, Design, and Data teams to turn insights into better player experiences. What you’ll be doing: – Analyze and optimize game metrics to improve engagement, retention and monetization – Develop and execute all in-game promotions, offerings, and events. Analyze the KPIs of in-game campaigns and optimize towards targets (Campaign Management) – Develop player segments, understand their usage patterns, pain points, and enjoyments and predict their behavior resulting in recommendations to enhance our game based on data analysis. Stay ahead of the game with a pulse on industry trends. – Collaborate with our Design and Product teams to determine the data to be collected from games for analysis. – Help create economy models and assist the product team in making decisions based on quantitative data. – Deconstruct successful games to understand Economic, monetization, and player delight strategies. What’s good to have: – 2+ years in game analytics or product analysis. – MBA in Stats/Finance or M.Stat/M.Sc in a quantitative field; having done Applied/Consumer Psychology will give you an edge. – A natural talent to turn data into actionable insights on user/product behaviour. – Proficient in Excel and good hold on SQL and/or Python. – Exposure to data visualization tools like Tableau/PowerBI is a strong plus! – Prior experience evaluating the performance of teams, tournaments, or competitive events is an added advantage. – Ability to work independently, excellent communication skills, and a passion for mobile games. Why 99Games? This is an exciting time to join 99Games. We have published 22 game titles and clocked over 100 million downloads globally. Thanks to our ability to understand gamer psychology, our focus lies in building games where players across the world find others with shared interests and play together for years. With a highly experienced and stable management team working collaboratively for over 15 years, we are considered a thought-leader in the gaming industry.
Role Overview: As the Marketing Manager/Senior Marketing Manager at wrkwrk, a fast-growing coworking and managed office provider in Mangaluru, you will play a crucial role in leading the evolution of the brand. You will be responsible for developing and executing a marketing vision that positions wrkwrk as the leading coworking and managed office brand. Your role will involve shaping the way the world sees and interacts with the brand, ensuring consistency across all marketing channels, and driving community engagement through innovative strategies. Key Responsibilities: - Define and own the brand strategy to position wrkwrk as the leading coworking and managed office brand. - Ensure consistency in messaging, campaigns, and interactions to create a compelling brand story. - Lead offline and digital marketing efforts to maximize impact across all channels. - Oversee content creation, social media, performance marketing, PR, and brand activations to create a strong and unified narrative. - Drive lead-generation strategies with deep KPIs for conversion to on-ground sales. - Plan and execute events to bring the brand's youthful DNA to life and engage the community. - Manage a passionate marketing team, empower them to push boundaries, and align marketing with business objectives. - Utilize data and insights to track performance, optimize campaigns, and achieve goals. - Manage budgets strategically and constantly innovate to stay ahead of the competition. Qualifications Required: - 10+ years of experience in marketing leadership roles, preferably in coworking, real estate, hospitality, or lifestyle brands. - Deep understanding of offline and digital marketing and the ability to integrate them seamlessly. - Passion for brand storytelling and creating emotional connections through marketing narratives. - Track record of leading teams, launching successful campaigns, and driving business growth. - Strong analytical skills and experience with SEO, SEM, email marketing, social media, and performance marketing tools. - Exceptional leadership, communication, and project management skills. - Willingness to travel to facilities and offices in Mangaluru, with preference given to candidates willing to relocate. (Note: Any additional details of the company were not explicitly mentioned in the job description.) Role Overview: As the Marketing Manager/Senior Marketing Manager at wrkwrk, a fast-growing coworking and managed office provider in Mangaluru, you will play a crucial role in leading the evolution of the brand. You will be responsible for developing and executing a marketing vision that positions wrkwrk as the leading coworking and managed office brand. Your role will involve shaping the way the world sees and interacts with the brand, ensuring consistency across all marketing channels, and driving community engagement through innovative strategies. Key Responsibilities: - Define and own the brand strategy to position wrkwrk as the leading coworking and managed office brand. - Ensure consistency in messaging, campaigns, and interactions to create a compelling brand story. - Lead offline and digital marketing efforts to maximize impact across all channels. - Oversee content creation, social media, performance marketing, PR, and brand activations to create a strong and unified narrative. - Drive lead-generation strategies with deep KPIs for conversion to on-ground sales. - Plan and execute events to bring the brand's youthful DNA to life and engage the community. - Manage a passionate marketing team, empower them to push boundaries, and align marketing with business objectives. - Utilize data and insights to track performance, optimize campaigns, and achieve goals. - Manage budgets strategically and constantly innovate to stay ahead of the competition. Qualifications Required: - 10+ years of experience in marketing leadership roles, preferably in coworking, real estate, hospitality, or lifestyle brands. - Deep understanding of offline and digital marketing and the ability to integrate them seamlessly. - Passion for brand storytelling and creating emotional connections through marketing narratives. - Track record of leading teams, launching successful campaigns, and driving business growth. - Strong analytical skills and experience with SEO, SEM, email marketing, social media, and performance marketing tools. - Exceptional leadership, communication, and project management skills. - Willingness to travel to facilities and offices in Mangaluru, with preference given to candidates willing to relocate. (Note: Any additional details of the company were not explicitly mentioned in the job description.)
Role Overview: At 99Games, a super-indie studio dedicated to creating engaging free-to-play games worldwide, your role is crucial in collaborating with Product, Design, and Data teams to enhance player experiences based on insights. Key Responsibilities: - Analyze and optimize game metrics to enhance engagement, retention, and monetization. - Develop and execute in-game promotions, offerings, and events, and analyze KPIs for optimization (Campaign Management). - Identify player segments, analyze their behavior, and provide recommendations for enhancing games based on data analysis. Stay updated on industry trends. - Collaborate with Design and Product teams to identify data collection requirements for analysis. - Assist in creating economy models and support product decisions based on quantitative data. - Study successful games to understand economic strategies, monetization techniques, and player satisfaction tactics. Qualifications Required: - 2+ years of experience in game analytics or product analysis. - MBA in Stats/Finance or M.Stat/M.Sc in a quantitative field; knowledge in Applied/Consumer Psychology is advantageous. - Ability to translate data into actionable insights on user/product behavior. - Proficiency in Excel, SQL, and/or Python. - Familiarity with data visualization tools like Tableau/PowerBI is preferred. - Previous experience in evaluating team performance or competitive events is a plus. - Independent worker with strong communication skills and a passion for mobile games. Please note that the JD does not contain any additional details about the company. Role Overview: At 99Games, a super-indie studio dedicated to creating engaging free-to-play games worldwide, your role is crucial in collaborating with Product, Design, and Data teams to enhance player experiences based on insights. Key Responsibilities: - Analyze and optimize game metrics to enhance engagement, retention, and monetization. - Develop and execute in-game promotions, offerings, and events, and analyze KPIs for optimization (Campaign Management). - Identify player segments, analyze their behavior, and provide recommendations for enhancing games based on data analysis. Stay updated on industry trends. - Collaborate with Design and Product teams to identify data collection requirements for analysis. - Assist in creating economy models and support product decisions based on quantitative data. - Study successful games to understand economic strategies, monetization techniques, and player satisfaction tactics. Qualifications Required: - 2+ years of experience in game analytics or product analysis. - MBA in Stats/Finance or M.Stat/M.Sc in a quantitative field; knowledge in Applied/Consumer Psychology is advantageous. - Ability to translate data into actionable insights on user/product behavior. - Proficiency in Excel, SQL, and/or Python. - Familiarity with data visualization tools like Tableau/PowerBI is preferred. - Previous experience in evaluating team performance or competitive events is a plus. - Independent worker with strong communication skills and a passion for mobile games. Please note that the JD does not contain any additional details about the company.