[India] Guest Relation Associate Pizza 4P‘s India - Head Office (Non-managerial Level) WHAT YOU WILL DO: · GSA as a central point of contact for guest inquiries and requests. · Providing Information and Support: - Taking Orders & Reservations: GS agents can handle phone orders for takeout or delivery, as well as reservations for dine-in experiences. - Answering Questions: They answer guest queries about menus, pricing, ingredients, operating hours, and promotional offers. - Providing Guidance: They can guide guests through the online ordering process or help them troubleshoot any issues they encounter. · Enhancing Guest Experience: - Resolving Complaints: GS agents address guest complaints regarding service, food quality, or order accuracy. They work towards solutions with the operation team that leave the guest feeling satisfied. - Feedback Collection: They can gather valuable guest feedback through calls, which helps Operation businesses improve their services and offerings. - Building Rapport: Through friendly and professional communication, GS agents can build positive relationships with guests, fostering loyalty and repeat business. Responsibilities: · Responsible for all Guest communication via web, email, and phone · Communication with other departments to ensure positive Guest experience · Complete the best working processes with the system, exploiting information specific to guest needs. · Ensure information transmission is sufficient, accurate, and exceeds guest expectations · One Touch Guest communication in resolving issues · Ensure the transmission of 4P’s core values to guests through operation information: COMPASSION – AUTHENTICITY – KAIZEN - OMOTENASHI WHAT IS YOUR BENEFITS? - Competitive salary + KPI Bonus - Discount policy of 40-50% on 4P‘s products and services for internal employees - Insurance as regulations - Working environment with many advancement opportunities - Annual leave, Sick leave, Casual leave WHO YOU ARE: · Communication in English · Working 6 days/week - rotating shifts 8 hours/day (during call center operation: 9AM - 10PM) and according to Manager‘s arrangement; not OFF on Friday, Saturday, Sunday, and holidays · Endure the high pressure, information & job skills will be trained · Working in a team/Problem solving · Empathy/Organization & Flexibility/Patience · Listening capacity/Adaptable to work with new systems · Basic computer knowledge

Job Summary: We are looking for a Senior Waiter with strong leadership skills and hands-on experience in managing service operations in a dynamic restaurant environment. The ideal candidate is confident, customer-focused, tech-savvy, and capable of leading a service team to deliver high-quality dining experiences. Key Responsibilities: Oversee daily floor operations and ensure smooth guest service delivery Lead and supervise a team of 10–15 service staff, ensuring proper training, grooming, and performance Ensure customer satisfaction through proactive communication and problem-solving Coordinate with kitchen and bar teams to manage order flow and timely service Maintain cleanliness, hygiene, and service standards at all times Prepare and maintain daily reports, service checklists, and operational documentation Monitor inventory for service equipment and communicate needs to management Requirements: Minimum 3–4 years of experience in the restaurant industry, preferably in QSR (Quick Service Restaurant) or CDR (Casual Dining Restaurant) formats Experience in an Italian restaurant is a strong advantage Basic computer proficiency: ability to handle reports, input data, and work with spreadsheets smoothly Must have experience leading and managing a team of 10–15 staff members Strong communication, interpersonal, and organizational skills Candidates with a 3-year hospitality degree or diploma may be considered with 4–6 years of relevant experience Flexible with shifts, weekends, and holiday schedules What We Offer: A collaborative and guest-focused work environment Competitive salary with service incentives Growth and promotion opportunities within the organization Staff meals and company benefits Training and development programs

WHAT YOU WILL DO ? - Prepare restaurant tables based on standard - Welcome guests, take and serve orders - Attend to guest feedbacks and communication - Issue bills and handle payment - Deliver "Wow" experience to guests WHO YOU ARE ? - Ability to communicate in English - Able to work with the rotation shift - Positive, Energetic, Enjoy working in F&B industry - Not required experience (If you have experience in F&B, it‘s an advantage) - At least 18 years old JOIN US, LET’S SEE WHAT WE CAN OFFER - Well- paid Salary and Benefits - Insurance, gratuity payment and other benefits as per law - Internal Discount up to 50% - Opportunity for personal growth and career development -Team building & company trip

Prepare pizza dough, sauces, and toppings according to recipes. Assemble and bake pizzas in a timely and efficient manner. Ensure food quality, hygiene, and presentation standards are maintained. Maintain cleanliness and sanitation of kitchen equipment and work area. Follow all food safety and hygiene regulations. Assist with inventory checks and stocking supplies. Work as part of a team to ensure smooth kitchen operations. Take customer orders (if needed) and assist in front-of-house duties when required. Requirements: No prior experience required – training will be provided. Passion for cooking and willingness to learn. Ability to work in a fast-paced kitchen environment. Good communication and teamwork skills. Basic understanding of hygiene and cleanliness. Perks and Benefits: On-the-job training Career growth opportunities Friendly work environment Employee discounts

[India] Guest Relation Associate Pizza 4P‘s India - Head Office (Non-managerial Level) WHAT YOU WILL DO: · GSA as a central point of contact for guest inquiries and requests. · Providing Information and Support: - Taking Orders & Reservations: GS agents can handle phone orders for takeout or delivery, as well as reservations for dine-in experiences. - Answering Questions: They answer guest queries about menus, pricing, ingredients, operating hours, and promotional offers. - Providing Guidance: They can guide guests through the online ordering process or help them troubleshoot any issues they encounter. · Enhancing Guest Experience: - Resolving Complaints: GS agents address guest complaints regarding service, food quality, or order accuracy. They work towards solutions with the operation team that leave the guest feeling satisfied. - Feedback Collection: They can gather valuable guest feedback through calls, which helps Operation businesses improve their services and offerings. - Building Rapport: Through friendly and professional communication, GS agents can build positive relationships with guests, fostering loyalty and repeat business. Responsibilities: · Responsible for all Guest communication via web, email, and phone · Communication with other departments to ensure positive Guest experience · Complete the best working processes with the system, exploiting information specific to guest needs. · Ensure information transmission is sufficient, accurate, and exceeds guest expectations · One Touch Guest communication in resolving issues · Ensure the transmission of 4P’s core values to guests through operation information: COMPASSION – AUTHENTICITY – KAIZEN - OMOTENASHI WHAT IS YOUR BENEFITS? - Competetive salary + KPI Bonus - Discount policy of 40-50% on 4P‘s products and services for internal employees. - Insurance as regulations - Working environment with many advancement opportunities - Annual leave, Sick leave, Casual leave WHO YOU ARE: · Communication in English · Working 6 days/week - rotating shifts 8 hours/day (during call center operation: 9AM - 10PM) and according to Manager‘s arrangement; not OFF on Friday, Saturday, Sunday, and holidays · Endure the high pressure, information & job skills will be trained · Working in a team/Problem solving · Empathy/Organization & Flexibility/Patience · Listening capacity/Adaptable to work with new systems · Basic computer knowledge

Produce various types of cheese, including soft, hard, aged, and specialty cheeses Manage the entire cheese-making process: curdling, cutting, stirring, draining, molding, pressing, salting, and aging Monitor and control temperature, humidity, and other variables during production and aging Maintain cleanliness and sanitation of equipment and work area Keep detailed production records and logs Perform quality checks and ensure compliance with food safety regulations Source and manage raw milk and other ingredients as required Handle packaging and labeling of cheese products No prior experience required – training will be provided