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About 1mg

Tata 1mg, India’s leading healthcare platform, is on a mission to provide a seamless healthcare experience by bringing care to health. We are trusted by millions of Indians for making healthcare accessible, understandable, and affordable. Our services are designed to deliver a comprehensive healthcare experience. With medicine delivery available in more than 1,800 cities across India, we ensure that essential healthcare products reach consumers' doorsteps from licensed pharmacies. Our platform also allows users to book doctor consultations and diagnostic tests with ease. Our CAP-accredited labs offer hassle-free testing with convenient home collection services, ensuring a safe and smooth process. We aim to revolutionize the way Indian consumers access healthcare services by focusing on both convenience and affordability. The application is available as a web portal– www.1mg.com and as a mobile app across Android/ iOS. At Tata 1mg, we foster a culture of radical candor, collaboration, and empowerment, defined by values that include: 1. Be your own CEO 2. Done is better than perfect 3. Team before individual 4. Accountability with empathy We are not just building a healthcare platform – we are building trust, accessibility, and a healthier future for India.

Store Manager

Lucknow, Uttar Pradesh, India

4 - 9 years

INR 2.0 - 3.5 Lacs P.A.

On-site

Full Time

Designation:Assistant Team Lead (ATL) Role:Retail - Store Manager Department:B&M Retail Salary:As per experience & market standards What You'll Do: Oversee daily store operations and ensure smooth functioning. Drive sales performance to meet revenue targets. Lead, train, and motivate the team for exceptional customer service. Manage inventory, stock replenishment, and merchandising. Ensure compliance with company policies and operational standards. What Were Looking For: Bachelors degree in any field. Prior experience in pharmacy store management preferred. Strong leadership, organizational, and communication skills. Ability to multitask and work efficiently under pressure. Proficiency in MS Excel and knowledge of the pharmaceutical industry.

Store Manager

Lucknow, Uttar Pradesh, India

5 - 10 years

INR 2.0 - 3.5 Lacs P.A.

On-site

Full Time

Designation:Assistant Team Lead (ATL) Role:Retail - Store Manager Department:B&M Retail Location:Jaipur Salary:As per experience & market standards What You'll Do: Oversee daily store operations and ensure smooth functioning. Drive sales performance to meet revenue targets. Lead, train, and motivate the team for exceptional customer service. Manage inventory, stock replenishment, and merchandising. Ensure compliance with company policies and operational standards. What Were Looking For: Bachelors degree in any field. Prior experience in pharmacy store management preferred. Strong leadership, organizational, and communication skills. Ability to multitask and work efficiently under pressure. Proficiency in MS Excel and knowledge of the pharmaceutical industry.

Area Sales Manager (B2B) Hospital and Lab tie-ups

Chandigarh, Chandigarh, India

5 - 10 years

INR 7.0 - 14.0 Lacs P.A.

On-site

Full Time

Roles & Responsibilities: To generate new tie-ups with Hospitals and laboratories through structured value propositions and presentations to meet customized needs of laboratory management. Maintain existing business, rapport building with clients, and explore new business opportunities. Build long-term client relationships for sustainable business and growth. Identify prospective customers, develop, and implement effective sales strategies. Generating business through Identifying potential customers, and hospital and doctor tie-ups for pathology laboratory services. Must have handled Hospital Lab Management Deals. Must have Diagnostics/ Hospital exposure. Highly motivated team and high level of team performance. Increase in customer database & sales growth. Must have good Communication Skills

HR - Consultant

Delhi NCR, , India

1 - 3 years

INR 2.5 - 3.0 Lacs P.A.

Remote

Full Time

Job Title: HR Consultant Location: Gurugram Work Mode: 5 Days Working | 1 Day Work from Home Experience Required: 1 to 2.5 years About Tata 1mg: Tata 1mg is one of Indias leading digital healthcare platforms, committed to making healthcare accessible, understandable, and affordable. Join our dynamic team and contribute to reshaping healthcare delivery in India. Role Overview: We are looking for a proactive and enthusiastic HR Consultant to join our HR team. The ideal candidate will have a foundational understanding of HR operations and a keen interest in supporting end-to-end HR processes. Key Responsibilities: Assist in recruitment activities including sourcing, screening, and coordinating interviews Maintain HR databases and ensure accurate employee records Support onboarding and induction processes for new hires Coordinate with internal teams for various HR initiatives and compliance Assist in performance management and employee engagement programs Handle employee queries and support HR documentation Required Skills & Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field 12.5 years of relevant HR experience Strong communication and interpersonal skills Good knowledge of MS Office and HRMS systems is a plus Ability to work independently and as part of a team

HR - Consultant

Gurgaon / Gurugram, Haryana, India

1 - 3 years

INR 2.5 - 3.0 Lacs P.A.

Remote

Full Time

Job Title: HR Consultant Location: Gurugram Work Mode: 5 Days Working | 1 Day Work from Home Experience Required: 1 to 2.5 years About Tata 1mg: Tata 1mg is one of Indias leading digital healthcare platforms, committed to making healthcare accessible, understandable, and affordable. Join our dynamic team and contribute to reshaping healthcare delivery in India. Role Overview: We are looking for a proactive and enthusiastic HR Consultant to join our HR team. The ideal candidate will have a foundational understanding of HR operations and a keen interest in supporting end-to-end HR processes. Key Responsibilities: Assist in recruitment activities including sourcing, screening, and coordinating interviews Maintain HR databases and ensure accurate employee records Support onboarding and induction processes for new hires Coordinate with internal teams for various HR initiatives and compliance Assist in performance management and employee engagement programs Handle employee queries and support HR documentation Required Skills & Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field 12.5 years of relevant HR experience Strong communication and interpersonal skills Good knowledge of MS Office and HRMS systems is a plus Ability to work independently and as part of a team

Tata1mg II Nutritionist II Gurgaon, Haryana

Gurugram

2 - 5 years

INR 3.0 - 3.5 Lacs P.A.

Work from Office

Full Time

Designation: Nutrinist Location: Gurgaon, Haryana About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities And were just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs What will you do Provide nutrition and obesity-related consultations to onboarded patients, including personalized diet charts to improve lifestyle and body weight Follow up on drug purchases and guide patients on medication administration-related concerns. Maintain and update the patient database shared during consultations. Work collaboratively with cross-functional teams to enhance patient education and engagement. Requirements: Masters in Food and Nutrition from a recognized institution. Minimum 3 months of hospital experience as a Nutritionist or Nutrition Intern. Expertise in Obesity and NCD (Non-Communicable Disease) Management, Nutrition Consultation, and Teleconsultation. Prior experience in patient education and counseling. Strong public speaking skills and experience in video consultation. Content writing skills for nutrition-related articles. Proficiency in MS Word, Excel, and PowerPoint. Fluent communication in English and Hindi. Prior experience in nutrition-related sales will be an advantage. Why Join Us? Tata 1mg provides one of the most exciting and high growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of the Strategic Initiatives will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg. Disclaimer Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence, and merit.

Manager - Customer Service

Noida, Gurugram, Greater Noida

5 - 10 years

INR 10.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Designation Manager - Customer Service Job Role Customer Service Team - Customer Support Location Noida Brief about the Team Customer Service is part of the customer support team of TATA 1mg. The team is to help the customer support team to give a remarkable experience to the customers. Enhancing the quality of customer support by providing timely and personalized responses to customer inquiries and feedback. Taking end-to-end follow-ups on customers' issues and providing the resolution. What will you do: Team Leadership & Management: Lead, coach, and manage a large team of customer service executives and team leaders. Define KPIs and performance goals, conduct regular reviews, and build team development plans. Foster a customer-first culture focused on responsiveness, empathy, and continuous improvement. Customer Service Operations: Oversee day-to-day customer service operations to ensure high service levels and customer satisfaction .Monitor service metrics (AHT, CSAT, FCR, etc.) and create actionable plans for consistent improvement. Address and resolve service escalations with a strategic, long-term perspective. Vendor & Partner Management: Act as the primary liaison between internal teams and outsourced BPO partners. Ensure vendors meet SLAs, quality standards, and contractual obligations. Regularly evaluate vendor performance and renegotiate terms as needed to optimize service and cost. Budgeting & Cost Optimization: Manage departmental budgets, review vendor invoices, and ensure cost efficiency. Identify and implement cost-saving opportunities without impacting service delivery. Collaborate with procurement and finance teams to develop effective budgeting and forecasting strategies. Technology Integration & Innovation: Partner with vendors and internal IT teams to implement technologies like AI, chatbots, and CRM platforms. Stay updated on industry trends to introduce innovative tools that improve customer interactions and operational efficiency. Analytical & Strategic Thinking: Analyze performance data to derive insights and drive decision making Prepare regular reports and presentations for leadership on operational performance and improvement initiatives. Utilize data to identify gaps and opportunities across processes, training, and technology. What are we looking for: Minimum 5 years of experience in a customer service leadership role. At least 2–3 years in a formal Operations Manager or Customer Service Manager role (mandatory). Experience in managing large teams including team leads and frontline agents. Prior experience managing an outsourced BPO partner is highly preferred. Background in healthcare customer service operations is strongly preferred. Strong analytical and problem-solving skills with a data-driven mindset. Excellent communication, stakeholder management, and negotiation skills. Proficiency with CRM platforms and customer service tools (Salesforce, Zendesk, etc.). Why Join Us? Tata 1mg provides one of the most exciting and high-growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. The leadership of Tata 1mg is determined to make it one of the best places to work. Disclaimer Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence and merit.

Senior Pharmacist

Jaipur

1 - 3 years

INR 2.0 - 3.25 Lacs P.A.

Work from Office

Full Time

We're Hiring! Join Tata 1mg, India's leading digital healthcare platform, and be a part of our growing team in Delhi. We're looking for passionate and skilled individuals for the following roles: Pharmacist & Senior Pharmacist Location: Delhi Employment Type: Full-Time | On-Site Qualification: Diploma in Pharmacy (D.Pharm), Bachelors (B.Pharm), or Masters in Pharmacy (M.Pharm) Key Responsibilities: Dispense prescribed medicines accurately with correct dosage and labelling. Provide drug information and counseling to customers/patients. Maintain records of prescriptions, invoices, and inventory. Ensure compliance with pharmacy regulations and SOPs. Supervise junior staff (for senior roles) and assist in store operations. Monitor expiry dates and manage returns and damages. Eligibility Criteria: D.Pharm / B.Pharm / M.Pharm from a recognized institute. Minimum 1 years of experience preferred (Senior Pharmacist: 3+ years). Registered with State Pharmacy Council. Strong knowledge of medications, brand-generic mapping, and patient care. Good communication and customer-handling skills. Prior experience in a retail pharmacy or healthcare company is a plus. Why Join Tata 1mg? Work with one of the most trusted names in healthcare. Opportunity for career growth and internal promotions. Access to training, wellness, and employee development programs. Competitive salary + performance-based incentives. Role: Healthcare & Life Sciences - OtherIndustry Type: Medical Services / HospitalDepartment: Healthcare & Life SciencesEmployment Type: Full Time, PermanentRole Category: Healthcare & Life Sciences - OtherEducationUG: B.Pharma in Any SpecializationPG: M.Pharma in Any Specialization Role: Pharmaceutical & Biotechnology - OtherIndustry Type: Pharmaceutical & Life SciencesDepartment: Research & DevelopmentEmployment Type: Full Time, PermanentRole Category: Pharmaceutical & BiotechnologyEducationUG: B.Pharma in Any SpecializationPG: M.Pharma in Pharmacy Role: Healthcare & Life Sciences - OtherIndustry Type: Pharmaceutical & Life SciencesDepartment: Healthcare & Life SciencesEmployment Type: Full Time, PermanentRole Category: Healthcare & Life Sciences - OtherEducationUG: B.Pharma in PharmacyPG: M.Pharma in Pharmacy

Phlebotomist

Bengaluru

1 - 6 years

INR 2.25 - 3.25 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Sample collection of customers/patients and rapid testing of samples Maintaining specimen integrity by using an aseptic technique and following standard operating procedures Identifying patients and their personal information by reviewing their identity documents Extracting blood from patients through venipuncture or finger sticks Analyzing blood specimens using the correct testing equipment, when necessary Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients, and properly packaging each specimen Keeping and maintaining records of patient names, the volume of blood drawn, and diagnostic findings Cleaning, maintaining, and calibrating laboratory equipment used to draw and test blood specimens Collect and tag specimens exactly as outlined in each medical requisition. Preferred candidate profile Must Have DMLT, MLT Must have Bike With DL Role: Phlebotomist Industry Type: Medical Services / Hospital (Diagnostics) Department: Healthcare & Life Sciences Employment Type: Full Time, Temporary/Contractual Role Category: Imaging & Diagnostics Education UG: Other Graduate

Phlebotomist

Pune

1 - 6 years

INR 2.25 - 3.25 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Sample collection of customers/patients and rapid testing of samples Maintaining specimen integrity by using an aseptic technique and following standard operating procedures Identifying patients and their personal information by reviewing their identity documents Extracting blood from patients through venipuncture or finger sticks Analyzing blood specimens using the correct testing equipment, when necessary Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients, and properly packaging each specimen Keeping and maintaining records of patient names, the volume of blood drawn, and diagnostic findings Cleaning, maintaining, and calibrating laboratory equipment used to draw and test blood specimens Collect and tag specimens exactly as outlined in each medical requisition. Preferred candidate profile Must Have DMLT, MLT Must have Bike With DL Role: Phlebotomist Industry Type: Medical Services / Hospital (Diagnostics) Department: Healthcare & Life Sciences Employment Type: Full Time, Temporary/Contractual Role Category: Imaging & Diagnostics Education UG: Other Graduate

Phlebotomist

Hyderabad

1 - 6 years

INR 2.25 - 3.25 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Sample collection of customers/patients and rapid testing of samples Maintaining specimen integrity by using an aseptic technique and following standard operating procedures Identifying patients and their personal information by reviewing their identity documents Extracting blood from patients through venipuncture or finger sticks Analyzing blood specimens using the correct testing equipment, when necessary Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients, and properly packaging each specimen Keeping and maintaining records of patient names, the volume of blood drawn, and diagnostic findings Cleaning, maintaining, and calibrating laboratory equipment used to draw and test blood specimens Collect and tag specimens exactly as outlined in each medical requisition. Preferred candidate profile Must Have DMLT, MLT Must have Bike With DL Role: Phlebotomist Industry Type: Medical Services / Hospital (Diagnostics) Department: Healthcare & Life Sciences Employment Type: Full Time, Temporary/Contractual Role Category: Imaging & Diagnostics Education UG: Other Graduate

Walk-In Drive For Phlebotomist

Mumbai

1 - 6 years

INR 2.25 - 3.25 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Sample collection of customers/patients and rapid testing of samples Maintaining specimen integrity by using an aseptic technique and following standard operating procedures Identifying patients and their personal information by reviewing their identity documents Extracting blood from patients through venipuncture or finger sticks Analyzing blood specimens using the correct testing equipment, when necessary Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients, and properly packaging each specimen Keeping and maintaining records of patient names, the volume of blood drawn, and diagnostic findings Cleaning, maintaining, and calibrating laboratory equipment used to draw and test blood specimens Collect and tag specimens exactly as outlined in each medical requisition. Preferred candidate profile Must Have DMLT, MLT Must have Bike With DL

Phlebotomist

Kolkata

1 - 6 years

INR 2.25 - 3.25 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Sample collection of customers/patients and rapid testing of samples Maintaining specimen integrity by using an aseptic technique and following standard operating procedures Identifying patients and their personal information by reviewing their identity documents Extracting blood from patients through venipuncture or finger sticks Analyzing blood specimens using the correct testing equipment, when necessary Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients, and properly packaging each specimen Keeping and maintaining records of patient names, the volume of blood drawn, and diagnostic findings Cleaning, maintaining, and calibrating laboratory equipment used to draw and test blood specimens Collect and tag specimens exactly as outlined in each medical requisition. Preferred candidate profile Must Have DMLT, MLT Must have Bike With DL Role: Phlebotomist Industry Type: Medical Services / Hospital (Diagnostics) Department: Healthcare & Life Sciences Employment Type: Full Time, Temporary/Contractual Role Category: Imaging & Diagnostics Education UG: Other Graduate

Store Manager

Prayagraj, Lucknow

3 - 8 years

INR 2.0 - 3.75 Lacs P.A.

Work from Office

Full Time

Designation: Assistant Team Lead (ATL) Role: Retail - Store Manager Department: B&M Retail Location: Jaipur Salary: As per experience & market standards What You'll Do: Oversee daily store operations and ensure smooth functioning. Drive sales performance to meet revenue targets. Lead, train, and motivate the team for exceptional customer service. Manage inventory, stock replenishment, and merchandising. Ensure compliance with company policies and operational standards. What Were Looking For: Bachelors degree in any field. Prior experience in pharmacy store management preferred. Strong leadership, organizational, and communication skills. Ability to multitask and work efficiently under pressure. Proficiency in MS Excel and knowledge of the pharmaceutical industry. About Tata 1mg: Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities And were just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Contact us: milli.jain@1mg.com / 8860341813 Role: Retail Sales Associate Industry Type: Pharmaceutical & Life Sciences Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Retail Store Operations Education UG: Bachelor Degree in any field. Role: Healthcare & Life Sciences - Other Industry Type: Pharmaceutical & Life Sciences Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Healthcare & Life Sciences - Other Education UG: B.Pharma in Any Specialization Role: Healthcare & Life Sciences - Other Industry Type: Retail Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Healthcare & Life Sciences - Other EducationUG: Any Graduate Role: Retail Store Manager Industry Type: Pharmaceutical & Life Sciences Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Retail Store Operations EducationUG: B.Pharma in Any Specialization Role: Healthcare & Life Sciences - OtherIndustry Type: Pharmaceutical & Life SciencesDepartment: Healthcare & Life SciencesEmployment Type: Full Time, PermanentRole Category: Healthcare & Life Sciences - OtherEducationUG: B.Pharma in Any Specialization

Senior Executive

Nelamangala, Makali,Bangalore

2 - 5 years

INR 3.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Job Description Designation : Executive/Sr.Executive Role: Outbound Department: Warehouse Operations Location: Bangalore About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities And were just getting started. Leading the chart as one of the top consumer health platforms through e Pharmacy, e Diagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M e Diagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Brief about the Team The candidate will be managing aspects of output in the areas. The team works closely with the org-wide leadership team, business, product, growth, and category teams to drive operational excellence and strategic initiatives. The team works on special projects and innovations that aim to deliver high impact. What will you do? Ideal candidates should have good exposure to working in a warehouse environment. Good practical knowledge of Inbound/Outbound/Inventory functions. Should have handled large teams. Implementation knowledge of 5S, Kaizens and other improvement tools Exposure to large inventory. Good team player with proven leadership skills. Team handling experience of 50-100 ppl. What we are looking for Bachelors degree (B.com/BBA) Good Communication Skills Min 3 to 5 Years of experience in E-commerce / Warehouse Operations Knowledge of advance Excel and system knowledge. Knowledge of the local language is an added advantage. Willing to work rotational shifts. Why Join Us? Tata 1mg provides one of the most exciting and high-growth environments to work. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being part of the warehouse operations will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg. Great learning opportunity and handsome exp in day-to-day learning Disclaimer Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence, and merit

Store Manager

Jaipur

3 - 8 years

INR 2.0 - 3.75 Lacs P.A.

Work from Office

Full Time

Designation: Assistant Team Lead (ATL)|| Senior Pharmacist || pharmacist Role: Retail - Store Department: B&M Retail Location: Jaipur Salary: As per experience & market standards What You'll Do: Oversee daily store operations and ensure smooth functioning. Drive sales performance to meet revenue targets. Lead, train, and motivate the team for exceptional customer service. Manage inventory, stock replenishment, and merchandising. Ensure compliance with company policies and operational standards. What Were Looking For: Bachelors degree in any field. Prior experience in pharmacy store management preferred. Strong leadership, organizational, and communication skills. Ability to multitask and work efficiently under pressure. Proficiency in MS Excel and knowledge of the pharmaceutical industry. Role: Healthcare & Life Sciences - Other Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Fill this to mark your presence at our walk in drive at jaipur : https://forms.gle/3C4iruEvXDRGa3JU7 Contact person: Rubina || 8860341813

Senior Executive - Quality Specialist (Medical Consultation)

Gurugram

1 - 5 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Position- Senior Executive - Quality Specialist (Medical Consultation) Department- Medical Operations / Quality Assurance Location- Gurgaon Brief about the Team Our Quality Assurance team ensures excellence across every stage of the medical consultation process. We are dedicated professionals with a strong foundation in healthcare, combining quality management expertise with direct patient interaction. From monitoring consultation standards to providing feedback to doctors and conducting policyholder calls, we uphold compliance and service excellence. With a focus on continuous improvement, training, and SLA adherence, our team plays a crucial role in delivering safe, accurate, and consistent telemedicine experiences What will you do End-to-End Quality Management: Monitor, review, and ensure quality checks are performed across all stages of the medical consultation lifecycle. Policyholder Interaction: Conduct audio/video calls with policyholders as part of the consultation and verification process to ensure quality and compliance. Doctor Feedback & Error Management: Provide timely and constructive feedback to consulting doctors. Identify, document, and track recurring errors for resolution and process improvement. SLA Compliance: Ensure all quality-related tasks are completed within the defined Service Level Agreements (SLAs) and maintain high accuracy benchmarks. Training & Support: Conduct regular training sessions for doctors to align them with updated protocols, quality standards, and feedback insights. What we are looking for Bachelor's degree in Medicine (BDS, BHMS, BAMS, or equivalent preferred) Minimum 1 years of experience in healthcare quality assurance or similar roles Strong communication skills, both verbal and written Ability to give and receive constructive feedback diplomatically Proficiency in maintaining documentation and working with quality dashboards Why Join Us? Tata 1mg provides one of the most exciting and high-growth environments to work. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being a part of the Hospital team will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg. Disclaimer Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence and merit.

Exploring Job Opportunities at 1Mg: A Guide for Job Seekers

Are you a recent graduate or early-career professional looking to kickstart your career in a fast-growing industry? Look no further than 1Mg, a leading online healthcare platform that is revolutionizing the way people access healthcare services in India. Founded in 2015, 1Mg has quickly become a market leader in the e-healthcare space, providing a wide range of services including online medicine delivery, doctor consultations, and diagnostic tests.

Key Departments and Roles at 1Mg

When it comes to job opportunities at 1Mg, there are several key departments and roles that are commonly hiring, including:

  • Engineering: Software Engineers, Data Analysts, UX/UI Designers
  • Sales: Business Development Executives, Account Managers
  • Marketing: Digital Marketers, Content Writers, Social Media Managers

Here is a table outlining some typical salary ranges for these roles:

| Department | Role | Salary Range | |-------------|----------------------|------------------| | Engineering | Software Engineer | INR 6-10 LPA | | Sales | Business Development | INR 5-8 LPA | | Marketing | Digital Marketer | INR 4-7 LPA |

Employee Benefits and Work Culture

1Mg offers a range of employee benefits, including health insurance, flexible work hours, and performance bonuses. The company has a vibrant and inclusive work culture that encourages collaboration and innovation. Employees at 1Mg have access to various growth opportunities and learning & development programs to enhance their skills and advance their careers.

Career Progression and Diversity & Inclusion

At 1Mg, there are clear career progression paths for employees to grow within the company. The company also offers internship opportunities for students and recent graduates to gain hands-on experience in the e-healthcare industry. 1Mg is committed to diversity and inclusion, creating a workplace that is welcoming to individuals from all backgrounds.

Motivational Note

If you are looking for a dynamic and rewarding career in the e-healthcare industry, consider exploring job opportunities at 1Mg. With a focus on employee growth, a supportive work culture, and exciting career prospects, 1Mg is the perfect place to take your career to the next level. Don't wait any longer - join the 1Mg team today!

1mg

1mg

|

Software Development

Gurgaon Haryana

1001-5000 Employees

97 Jobs

    Key People

  • Gaurav Aggarwal

    Co-founder & CEO
  • Vivek Sunder

    COO
cta

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