𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 – 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐕𝐨𝐢𝐜𝐞 𝐏𝐫𝐨𝐜𝐞𝐬𝐬

𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞: 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 – 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐕𝐨𝐢𝐜𝐞 𝐏𝐫𝐨𝐜𝐞𝐬𝐬

Location: Kochi, Kerala

Experience: Minimum 6 months in International Voice Process

𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:

We are seeking a Client Support Executive with prior experience in handling international voice processes. The role involves interacting directly with overseas clients, ensuring smooth communication, resolving queries, and maintaining professional client relationships.

𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

Handle inbound and outbound calls with international clients.

Communicate business-related information clearly and effectively.

Build and maintain strong client relationships through professional interaction.

Ensure timely resolution of client queries/issues.

Document interactions and follow up as required.

Collaborate with internal teams to meet client requirements.

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

Minimum 6 months of experience in International Voice Process.

Excellent spoken English with strong interpersonal and client-handling skills.

Ability to manage professional communication across different time zones.

Problem-solving skills with attention to detail.