0 years
0 Lacs
Posted:1 month ago|
Platform:
On-site
Full Time
๐๐จ๐ ๐๐ข๐ญ๐ฅ๐: ๐๐ฅ๐ข๐๐ง๐ญ ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐๐ฑ๐๐๐ฎ๐ญ๐ข๐ฏ๐ โ ๐๐ง๐ญ๐๐ซ๐ง๐๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐จ๐ข๐๐ ๐๐ซ๐จ๐๐๐ฌ๐ฌ
Location: Kochi, Kerala
Experience: Minimum 6 months in International Voice Process
๐๐จ๐ ๐๐๐ฌ๐๐ซ๐ข๐ฉ๐ญ๐ข๐จ๐ง:
We are seeking a Client Support Executive with prior experience in handling international voice processes. The role involves interacting directly with overseas clients, ensuring smooth communication, resolving queries, and maintaining professional client relationships.
๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
Handle inbound and outbound calls with international clients.
Communicate business-related information clearly and effectively.
Build and maintain strong client relationships through professional interaction.
Ensure timely resolution of client queries/issues.
Document interactions and follow up as required.
Collaborate with internal teams to meet client requirements.
๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ:
Minimum 6 months of experience in International Voice Process.
Excellent spoken English with strong interpersonal and client-handling skills.
Ability to manage professional communication across different time zones.
Problem-solving skills with attention to detail.
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