Company Description We are an interactive live commerce platform, enabling millions of wholesalers, retailers and offline stores take their businesses online through live. Our mission is to revolutionise the shopping experience both for sellers and buyers by bringing a unique blend of entertainment and commerce. Join us to be part of a dynamic team that is transforming the way people buy and sell online. Role Description This is a full-time role for a Sell side operations associate position at Zoop. The role is based in Gurugram. You will be responsible for managing new seller onboarding and day-to-day seller operations, ensuring smooth execution and understanding of the Zoop partner app. Qualifications Excellent Communication and Sales skills Comfortable with sales cold-calling Bachelor's degree in Business, Operations, or related field is preferred Previous experience in a sales role or a similar industry is a plus Show more Show less
Company Description: We are an interactive live commerce platform, enabling millions of wholesalers, retailers and offline stores take their businesses online through live. Our mission is to revolutionise the shopping experience both for sellers and buyers by bringing a unique blend of entertainment and commerce. Join us to be part of a dynamic team that is transforming the way people buy and sell online. Role Description: This is an internship role in the founder's office at Zoop. You'll learn first hand the 0-1 journey of solving the chicken-egg problem for a marketplace. If you're interested to be a part of the next explosive thing in the e-commerce space closely, don't miss out. What we're looking for: Excellent Communication skills Comfortable with speaking to sellers and helping them problem solve at the grassroots level High ownership and never-give up attitude is a plus This is a paid internship position. Please apply only if interested. This is a WFO role, and you'll be expected to come to our Gurgaon office 5 days/week.
Sales Associate - Seller Success & Supply Growth Zoop | Full-Time | Gurugram, India About Zoop We're a high-growth startup revolutionizing live commerce in India. Our platform empowers sellers to reach millions of customers through live selling sessions, creating authentic shopping experiences that drive real results. We're scaling fast and looking for passionate individuals to join our mission of transforming how India shops online. The Opportunity We're seeking a dynamic Sales Associate to be the bridge between Zoop and our seller community. This is a high-impact role where you'll directly influence our supply growth, build meaningful relationships with sellers, and drive the success metrics that matter most to our business. You'll beworking in a fast-paced startup environment where your contributions will be visible and valued. What You'll Do 🎯 Seller Acquisition & Onboarding Generate and convert high-quality leads from platforms like Facebook, YouTube, and other channels Conduct outbound calls and messaging campaigns to potential sellers with compelling value propositions Guide new sellers through seamless account setup and store configuration on Zoop Personally support sellers through their first live selling sessions to ensure early success Develop and execute creative acquisition strategies to expand our seller base 📈 Seller Success & Retention Monitor seller performance metrics including engagement rates, session frequency, and revenue trends Conduct regular seller surveys to gather feedback on platform experience, feature requests, and pain points Build deep relationships with key sellers to understand market dynamics and unlock growth opportunities Support inventory acquisition by connecting sellers with suppliers and helping optimize their product mix Implement retention strategies and intervention programs for at-risk sellers Create success playbooks based on top-performing seller patterns 📊 Data-Driven Insights Maintain comprehensive records of seller performance, followership, engagement, and sales metrics Analyze seller behavior trends to identify opportunities for platform improvements Generate actionable insights and recommendations to improve seller retention and success rates Track and report on key success metrics including onboarding conversion, retention rates, and seller satisfaction scores 🚀 Growth & Innovation Collaborate with marketing and content teams on UGC campaigns, referral programs, and seller-focused initiatives Contribute to Zoop's YouTube growth strategy Experiment with creative growth hacks to acquire and retain sellers Gather and synthesize seller feedback to inform product development and platform enhancements Support execution of supply growth campaigns, promotions, and seller engagement programs What We're Looking For Must-Haves: 1-3 years of experience in sales, account management, or customer success roles Proven track record of meeting and exceeding targets in a metrics-driven environment Strong communication skills in Hindi and English with ability to build rapport quickly Experience with lead generation, cold calling, and relationship building Analytical mindset with proficiency in data analysis and reporting tools Self-starter attitude with ability to thrive in ambiguous, fast-moving startup environment Nice-to-Haves: Previous experience in marketplace, e-commerce, or live commerce platforms Understanding of social media marketing and content creation Experience working with small business owners or individual entrepreneurs Background in retail, fashion, or consumer goods industries Familiarity with CRM tools and sales automation platforms Success Metrics (KPIs): Seller Acquisition: 50+ new sellers onboarded successfully per month Seller Engagement: Maintain >70% seller retention rate after 90 days Relationship Building: Conduct 100+ meaningful seller interactions monthly Data Insights: Deliver 2+ actionable insights per month from seller analytics Growth Innovation: Test and implement 1+ growth hack monthly with measurable results What We Offer Competitive Salary: In line with industry standards for high-growth startups Equity Participation: Be part of our success story with meaningful equity options Learning & Growth: Direct mentorship from leadership team and rapid career progression opportunities Impact: Your work will directly influence company growth and seller success Culture: Join a passionate team building the future of live commerce in India Benefits: Learning resources and up-skilling support, flexible PTO, team events, and startup perks Work Arrangement This is an in-office position based in our Gurugram headquarters. We believe in the power of in- person collaboration, especially for relationship-building roles like this. You'll be working closely with cross-functional teams and need to be present for seller calls, strategy sessions, and team collaboration. Ready to join us in revolutionizing live commerce in India? Send us your resume along with a brief note about why you're excited about this role and how you plan to make an impact in your first 90 days. Zoop is an equal opportunity employer committed to building a diverse and inclusive team.
We’re an interactive live commerce platform that empowers millions of offline businesses to go digital through the magic of livestreams. From retailers & wholesalers to resellers to manufacturers, we are enabling a building for them to connect, engage, and sell directly to their audiences. Our mission is bold but simple: bring the bazaar online, one live stream at a time. Responsibilities Plan and shoot engaging video content for Instagram Reels, Stories, and YouTube either themselves or with creators and Sellers. Manage the complete content lifecycle (ideation → scripting → filming → editing → posting). Work together with the Video Editor to get the best output. Craft content that resonates with Zoop’s target audience, driving awareness of live commerce and showcasing Zoop’s features in engaging ways. Design and execute UGC campaigns with sellers. Plan and execute targeted organic campaigns across Instagram & YouTube. Track analytics, measure performance, and optimize campaigns for growth. Maintain a consistent posting calendar to keep Zoop always trending. Must-Have Skills Deep understanding of Zoop’s Target Audience with the ability to turn It's features and live commerce into engaging content Knowledge of Instagram & YouTube algorithms. Comfortable on-camera or in directing creators/talent. Basic photography & graphic design. Experience in running influencer/creator collaborations. YouTube SEO & analytics. Ability to script, storyboard, and conceptualize campaigns.