An E-Commerce Manager for International Markets plays a similar role to a domestic eCommerce manager, but with additional responsibilities and challenges related to global markets. Managing international eCommerce operations requires handling cross-border logistics, localization, international marketing strategies, and understanding different market demands and regulations. Here are the Key Responsibility Areas (KRAs) for an eCommerce Manager focusing on International Markets: 1. International Market Research & Strategy Market Analysis: Conduct research on international markets, including identifying growth opportunities, customer preferences, and trends specific to each region. Competitor Analysis: Monitor global competitors' strategies and offerings to benchmark the brand’s position and identify areas of improvement. Entry Strategy: Develop entry strategies for new international markets, including product offerings, pricing strategies, and localization efforts. 2. Localization & Product Customization Localization of Content: Adapt product listings, marketing materials, and website content to cater to the cultural, linguistic, and legal needs of different regions. Pricing Strategy: Adjust pricing based on the market' s purchasing power, competition, and currency exchange rates. Language Support: Ensure multi-language support on the website, customer service, and marketing materials to cater to diverse audiences. Regional Products/Services: Customize product offerings based on the preferences and demand of specific regions (e.g., sizes, flavors, colors). 3. International Logistics & Supply Chain Management Inventory Management: Manage and optimize international inventory across multiple warehouses to ensure timely delivery. Shipping & Fulfillment: Oversee cross-border shipping, including managing international courier services, customs regulations, tariffs, and delivery times. Returns Management: Develop an efficient and cost-effective process for handling returns and exchanges internationally. Warehousing Solutions: Optimize warehouse locations and inventory management systems for international order fulfillment. 4. International Digital Marketing & Campaigns Multichannel Marketing: Develop and execute marketing strategies across various channels, including search engine marketing (SEM), social media, influencer marketing, affiliate programs, and email campaigns. Regional Advertising: Run targeted advertising campaigns tailored to the cultural preferences and online behavior of customers in different markets (Google Ads, Facebook, Instagram, local search engines like Baidu in China, etc.). SEO Localization: Implement SEO strategies that are optimized for local search engines, languages, and cultural preferences. This includes adjusting keywords and optimizing content for local markets. Social Media Strategy: Adapt social media strategies to regional platforms (WeChat, TikTok, or LINE, for example) and engage with audiences using culturally relevant content. 5. Cross-Border Payment Solutions & Currency Management Payment Gateway Integration: Ensure the integration of multiple payment options, including region-specific ones (Alipay, PayPal, credit cards, bank transfers), and that they comply with local security standards. Currency Management: Enable currency conversion functionality on the e-commerce platform to cater to international customers, managing exchange rates and avoiding discrepancies in payment processing. Fraud Prevention: Implement secure payment systems and fraud protection measures to prevent chargebacks and fraud across multiple regions. 6. Customer Experience & Support in International Markets Localized Customer Experience: Adapt the shopping experience to different cultures and regions, focusing on customer preferences, buying habits, and expectations. Shipping Transparency: Provide customers with clear information regarding shipping times, taxes, duties, and customs to avoid confusion and enhance trust. Customer Retention Programs: Create region-specific loyalty programs, personalized discounts, and promotions to improve customer retention and satisfaction. 7. Compliance & Legal Considerations International Regulations: Ensure the business complies with the local laws, tax codes, data privacy regulations (GDPR, CCPA), and import/export restrictions of the countries in which it operates. Customs & Tariffs: Stay updated on the latest international trade regulations, including tariffs, taxes, and customs duties, and ensure these are accurately reflected in the pricing and shipping policies. Data Privacy Compliance: Follow local data protection and privacy laws, ensuring customer data security and compliance with international standards. 8. Performance Analysis & Reporting KPI Tracking: Measure and report on KPIs across different international markets, including traffic, conversion rates, average order value, and customer acquisition costs. Sales Forecasting: Provide sales forecasts for international markets, adjusting strategies based on seasonal variations, demand patterns, and global economic factors. A/B Testing & Optimization: Conduct regional A/B testing of pricing, product displays, and marketing campaigns to identify the most effective strategies in different markets. 9. Team Collaboration & Vendor Management Collaboration with Regional Teams: Work closely with local teams in various countries or regions, ensuring alignment with corporate goals and strategies. Vendor Relationships: Manage relationships with international third-party vendors, including logistics partners, payment gateways, marketing agencies, and influencers, ensuring they meet performance and compliance standards. Outsourcing Management: When necessary, outsource tasks such as content translation, customer service, or fulfillment to specialized providers. Key Skills & Competencies for International E-commerce Managers: International Logistics Expertise: Knowledge of cross-border shipping, customs, and international trade regulations. Multilingual Communication: Proficiency in multiple languages or a deep understanding of working with international teams and customer bases. Data Analytics: Advanced skills in analytics to measure performance across multiple markets and adapt strategies accordingly. Digital Marketing Mastery: Proficient in running multi-channel campaigns tailored to specific countries or regions. Negotiation & Vendor Management: Ability to negotiate with international suppliers, partners, and vendors. Performance Metrics for an International E-commerce Manager: International sales growth (region-specific) Customer acquisition cost (CAC) by market Customer lifetime value (CLTV) across international markets Conversion rates per region Return on ad spend (ROAS) by country or region Customer satisfaction and feedback (local market-specific) The role of an e-commerce Manager focused on international markets requires a blend of strategic thinking, global marketing expertise, cultural awareness, and logistical management skills. This ensures that the company can expand successfully into new markets, reach international customers effectively and manage the complexity of cross-border trade. Show more Show less
Company Description Yutika Natural Pvt. Ltd., an acclaimed Indian cultivator, manufacturer, and exporter of henna and henna-based hair color products, began its journey in 1930. Based in the small village of Dodiya in Sojat Tehsil, Rajasthan, the company has cultivated a reputation for quality and customer trust. Our products are made with the highest quality ingredients under strict quality control, containing no ammonia. With a wide range of hair color products and innovations, we strive to provide the best products at competitive prices while upholding strong business morals and ethical values. Role Description This is a full-time on-site role for Export Documentation Specialist located in Indore. The Export Documentation Specialist will be responsible for managing export documentation and ensuring compliance with all export regulations. Day-to-day tasks include preparing and verifying shipping documents, coordinating with shipping agents and customers, handling export and import processes, and providing exceptional customer service to ensure smooth and efficient operations. Qualifications Export Documentation and Export skills Effective Communication and Customer Service skills Experience in Import Export processes Attention to detail and ability to work under strict deadlines Bachelor's degree in International Business, Commerce, or related field is preferred Proficiency in MS Office and export-related software is advantageous
🚨 Urgent Hiring | Business Development Officer (BDO) Company: Yutika Natural Pvt. Ltd. Division: Professional Division (Salon / Beauty Parlor) Product Line: Yutika Professional 📍 Location: • Udaipur 💼 Experience Required: • Recent experience in Beauty & Personal Care / Cosmetics / Color Cosmetics industry is a must • Minimum 4+ years of total experience in Sales & Business Development 💰 Salary: ₹25,000 + TA/DA 📌 Key Responsibilities: • Develop and manage relationships with salons, parlors, and professional beauty channels • Drive business growth by achieving monthly sales & distribution targets • Plan and execute promotional activities with salons & distributors • Identify new business opportunities and expand market presence in assigned territory • Ensure proper product placement, visibility, and availability in professional outlets • Provide training and product knowledge support to salon professionals • Prepare regular sales reports and share market feedback with management ✅ Desired Candidate Profile: • Strong network & connections in salon / parlor / cosmetic industry • Excellent communication, negotiation & presentation skills • Proven track record of meeting sales targets • Willingness to travel extensively within assigned territory 📞 Contact: – 9109193933 📲 Share your updated CV on WhatsApp
Company Description Yutika Natural Pvt. Ltd., an acclaimed Indian cultivator, manufacturer, and exporter of henna and henna-based hair color products, began its journey in 1930. Based in the small village of Dodiya in Sojat Tehsil, Rajasthan, the company has cultivated a reputation for quality and customer trust. Our products are made with the highest quality ingredients under strict quality control, containing no ammonia. With a wide range of hair color products and innovations, we strive to provide the best products at competitive prices while upholding strong business morals and ethical values. Job Description- Commercial Executive: - Handling entire accounting & Commercial activities. Handling Channel Partners Accounts & Vendor management. Should have knowledge of GST & TCS (Tax Collected at Source). Sales accounting includes preparation of invoice, money receipts, credit notes, debit notes, along with credit note workings as per the company policy/applicable schemes. Coordination with sales team for collecting the overdue outstanding. Periodical visits at Super Stockist/Distributors for clarification of any accounting issues on need basis. Exposure on accounting of collection on behalf of other locations and transfer of j.v. collection to various branches. Able to prepare and reconciliation of statement of account with Super Stockist/Distributor’s balance/consignment sales. Preparation of various reports, debtor’s reports & Aging Analysis. Inventory/Stock Audit. M.I.S including Preparation of Sales and Collection Reports. Knowledge of Claims/Incentive Settlements. Should have work experience in TALLY ERP, MS EXCEL & MS OUTLOOK (MUST). Should have Good Communication & Coordination Skills. Should be a Team Player.
Company Description Yutika Natural Pvt. Ltd. began its journey with the aim to become the most trusted Indian cultivator, manufacturer, and exporter of henna and henna-based hair color products. Since commencing henna cultivation in 1930 in Dodiya, Sojat Tehsil, Rajasthan, the company has gained customer trust and expanded internationally. Quality is a priority across all stages, from ingredient sourcing to manufacturing under strict quality control. Yutika Natural offers a wide range of hair color products and ready-to-go Mehendi cones. Driven by ethical values, the company is dedicated to delivering the best products at competitive prices. Role Description This is a full-time, on-site role for a Hair Technician located in Punjab. The Hair Technician will be responsible for preparing and applying hair color products, providing hair treatment services, maintaining equipment hygiene, and ensuring customer satisfaction. The role includes managing inventory, advising clients on hair care, and staying updated on the latest industry trends and techniques. Adherence to quality standards and safety protocols is essential. Qualifications Proficiency in preparing and applying hair color & Care products Understanding of hair treatment services and hair care advisories Strong attention to detail and commitment to maintaining equipment hygiene Excellent customer service and communication skills Ability to manage inventory and ensure adherence to safety protocols Willingness to stay updated on industry trends and techniques Experience in a similar role is advantageous Graduate or diploma or equivalent qualification
As a Hair Technician at Yutika Natural Pvt. Ltd., located in Punjab, your role involves preparing and applying hair color products, providing hair treatment services, maintaining equipment hygiene, and ensuring customer satisfaction. It is essential to manage inventory, advise clients on hair care, and stay updated on the latest industry trends and techniques. Adherence to quality standards and safety protocols is crucial for this role. Key Responsibilities: - Prepare and apply hair color products - Provide hair treatment services - Maintain equipment hygiene - Ensure customer satisfaction - Manage inventory - Advise clients on hair care - Stay updated on industry trends and techniques Qualifications: - Proficiency in preparing and applying hair color & care products - Understanding of hair treatment services and hair care advisories - Strong attention to detail and commitment to maintaining equipment hygiene - Excellent customer service and communication skills - Ability to manage inventory and ensure adherence to safety protocols - Willingness to stay updated on industry trends and techniques - Experience in a similar role is advantageous - Graduate or diploma or equivalent qualification,