Job Title: Trainer / Training Manager Location: Noida UP Reports to: HR Manager / CEO / Department Head About Us: We are a multidisciplinary agency providing design, development, SEO, PPC, social media, video, photo, and editing services. Our departments collaborate to deliver exceptional results for clients across industries. We believe in continuous learning and skill enhancement for both our internal teams and external trainees. Job Summary: As a Training Manager, you will be responsible for developing, implementing, and overseeing comprehensive training programs for internal teams across departments (design, development, SEO, PPC, social media, video/photo editing) and for batches of external resources. You will ensure that all resources are aligned with process policies, stay up-to-date with industry best practices, and have access to relevant skill development opportunities. You will also play a pivotal role in maintaining a culture of learning, growth, and accountability. Key Responsibilities: ✅ Develop and implement structured training programs for each department in consultation with department heads. ✅ Create training materials, manuals, SOPs, and process documents tailored to specific roles and departments. ✅ Conduct regular training sessions, workshops, and refreshers to ensure adherence to agency processes and policies. ✅ Evaluate training needs of internal teams and create personalized development plans. ✅ Coordinate and lead training batches for external resources (students, interns, or professionals), covering key areas of our services. ✅ Identify and collaborate with external experts and trainers when necessary to bring in new perspectives and updates. ✅ Track and report on training effectiveness, engagement, and skill upgrades. ✅ Continuously update training materials to keep pace with new tools, technologies, and best practices in each discipline. ✅ Foster a culture of continuous learning and knowledge sharing within the agency. Qualifications & Experience: ✅ Bachelor’s degree in Education, HR, Marketing, IT, or a related field. ✅ 3-5 years of experience in a similar role within an agency or creative/digital environment. ✅ Strong understanding of design, development, SEO, PPC, social media, and video/photo production processes. ✅ Proven experience in creating and delivering training programs. ✅ Excellent communication and presentation skills. ✅ Ability to manage multiple training programs and adapt content for different audiences (internal staff vs external batches). ✅ Strong organizational skills and attention to detail. Skills & Traits: 🔹 Passionate about teaching and mentoring. 🔹 Up-to-date with industry trends and best practices. 🔹 Empathetic, patient, and able to motivate teams to grow and excel. 🔹 Ability to work with department heads to align training initiatives with business goals. 🔹 Proactive problem solver and strong project manager. What We Offer: ✅ A dynamic, collaborative environment that values creativity and innovation. ✅ Opportunities for personal and professional growth. ✅ Competitive salary and benefits package. ✅ A chance to shape the next generation of talent in the digital and creative industries. Show more Show less

B2B Field Sales Executive – DIY Kids Kits (Shops & Schools) Company: Crafty Khoobie Location: Noida, Uttar Pradesh Employment Type: Full-time | On-field Sales Industry: DIY Kits / Kids Educational Products / Toys / Gifts About the Role: Crafty Khoobie is seeking a motivated and energetic B2B Field Sales Executive to join our growing team. In this role, you will be responsible for building strong relationships with retail stores, schools, and educational institutions to expand the reach of our innovative DIY Kids Kits. Success in this role means consistently onboarding new B2B clients, nurturing long-term relationships, meeting sales targets, and playing a key role in helping Crafty Khoobie become a leading name in the DIY kids product industry. You’ll work closely with the leadership team and contribute directly to the company's growth and market expansion. How This Role Fits Into Our Organization: As part of the core sales team, you will be the face of Crafty Khoobie in the market. Your work will directly impact our brand presence in physical retail, educational institutions, and distributor networks. You’ll collaborate with internal teams for smooth order fulfillment, product training, and customer feedback, contributing to both revenue growth and customer satisfaction. Key Responsibilities: Generate new B2B leads and develop long-term partnerships with: Retail shops (toy stores, bookstores, gift shops, school supply stores) Schools, preschools, educational institutions, and activity centers Distributors and corporate gifting companies Conduct on-field visits, product demonstrations, and sales presentations. Clearly communicate product features, pricing, offers, and value proposition to potential customers. Negotiate and close sales deals in line with company pricing and margin guidelines. Maintain regular follow-ups to ensure customer satisfaction and repeat business. Meet and exceed monthly and quarterly sales targets. Provide timely reports on sales activities, market trends, and competitor analysis. Coordinate with internal teams for timely deliveries and customer support. Act as a brand ambassador representing Crafty Khoobie professionally and ethically in the market. Qualifications: 1–5 years of experience in B2B field sales, preferably in: Educational products Toys & kids products School & institutional sales Gifting & corporate sales Strong communication, negotiation, and interpersonal skills. Self-driven, target-oriented, and adaptable to a fast-paced environment. Ability to build long-term relationships and manage multiple accounts. Comfortable with extensive field travel across Noida, NCR, and nearby regions. Strong organizational and reporting skills. Familiarity with basic MS Excel/Google Sheets and CRM tools. Having a personal two-wheeler for local travel is preferred. Graduate degree in Business, Sales, Marketing, or any related field. What Success Looks Like: Regular onboarding of new B2B clients in shops, schools, and institutions. Achieving and exceeding monthly sales revenue targets. Building a strong network of distributors and resellers. High customer satisfaction and repeat business. Providing valuable market feedback to help us improve our product offerings. Why Join Crafty Khoobie? Work in a growing startup in one of the fastest expanding industries. Direct access to leadership with opportunities for rapid career growth. Attractive salary package with incentives and allowances. Work with creative and impactful kids products that make a difference. Supportive, inclusive, and growth-oriented work environment. Show more Show less

Job Description Client Service Manager Job Title: Client Service Manager Department : Client Servicing Location: Mumbai, Delhi Reports to: Client Servicing Head / Business Head Job Overview: The Client Service Manager is responsible for handling clients, understanding their event needs, and ensuring smooth planning and execution of events. The role involves coordination between clients and internal teams, ensuring client satisfaction, and managing event budgets. Key Responsibilities: 1. Client Management: a. Act as the main contact for assigned clients. b. Understand client needs and suggest suitable event solutions. c. Maintain good relationships with clients for repeat business d. Handle client issues and provide quick solutions. 2. Event Coordination: a. Plan and coordinate events from start to finish. b. Work with creative, production, and other teams for smooth event execution. c. Prepare event timelines, task lists, and reports. d. Ensure events are completed on time and within budget. 3. Vendor & Team Coordination: a. Coordinate with vendors, suppliers, and other external partners. b. Manage internal team tasks and deadlines. 4. Financial & Reporting Tasks: a. Prepare budgets and cost estimates for events. b. Keep track of billing, vendor payments, and expenses c. Share event reports and client feedback with the team. 5. Business Development Support: a. Identify opportunities to offer more services to existing clients. b. Support in preparing presentations and proposals for new clients. Required Skills: a) Persuasion Skills - Ability to structure and deliver proposals in a clear, persuasive, and client-focused manner. b) Story Telling - Use of storytelling techniques to enhance emotional engagement and proposal acceptance. c) Objection Handling Skills - Proactively overcoming client objections and providing alternative solutions when necessary. d) Multitasking - Ability to manage multiple clients, proposals, and project timelines simultaneously. e) AI & Automation Friendly - Familiarity with basic AI-driven tools for document preparation, CRM automation, design aids, or project management f) Self Motivated - Continuously seeks self-improvement and stays motivated without external supervision. Qualification: a) Graduate in any field (Event Management or Marketing preferred). b) Experience: - 3 to 5 years in client servicing or event coordination in Events & advertising Organizations Work Requirements: a) Willing to travel for events. b) Flexible to work beyond office hours as per event needs. Salary: a) Best as per industry standards b) Performance linked Incentives c) Perks Janvi 9289013339