Muvattupuzha
INR 0.18 - 0.18 Lacs P.A.
On-site
Full Time
Job Title: Customer Relationship Executive (Female) Job Type: Full Time Experience: 0-6 Months About the Role: The CRE will play a crucial role in driving sales through tele calling and maintaining customer relationships. This position is responsible for generating new orders, guiding customers through the ordering process via WhatsApp, and ensuring excellent service to enhance customer satisfaction. Key Responsibilities: 1. Tele calling and Sales Conduct outbound calls to potential customers with the goal of securing at least 10 new orders daily. Engage customers in conversation to understand their needs and promote our fish delivery services. Effectively communicate the benefits of our services and convert inquiries into orders. 2. Customer Guidance Introduce and explain the ordering process through WhatsApp to interested customers. Provide assistance and answer questions related to the ordering process, delivery options, and product offerings. 3. Escalation Management Forward customer escalations and concerns to the CEO for timely resolution. Ensure that all customer issues are documented and communicated effectively to the management. 4. Referral Generation Encourage satisfied customers to provide referrals and recommend our services to others. Maintain a log of referrals and follow up with potential leads generated from existing customers. 5. Customer Relationship Management Build and maintain strong relationships with customers to encourage repeat business. Regularly follow up with customers post order to gather feedback and ensure satisfaction. 6. Reporting and Documentation Maintain accurate records of calls made, orders secured, and customer interactions in the CRM system. Provide regular updates and reports on sales activities and customer feedback to the management. Job Type: Full-time Pay: Up to ₹18,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Application Question(s): How do you rate your communication skills in a scale of 1 to 10 ? Work Location: In person Expected Start Date: 30/05/2025
India
INR 0.25 - 0.25 Lacs P.A.
On-site
Full Time
Location: Ajmal Bismi Hypermarket, Thodupuzha Outlet Type: Branded Seafood Retail Outlet Experience Required: Minimum 6 months in customer-facing/promotional roles Positions Open: 2 ABOUT THE ROLE: We are looking for energetic, outgoing, and creative Female Brand Promoters to represent Pantry’s seafood outlet at Ajmal Bismi Hypermarket, Thodupuzha. You'll play a key role in attracting customers, organizing in-store activities, and boosting brand visibility through fun, engaging experiences. This is more than a sales role. It's about creating memorable moments and helping our brand stand out. WORK TIMINGS : 11.00 AM to 08.30 PM KEY RESPONSIBILITIES: Engage customers with energy, warmth, and clear product knowledge Conduct and manage fun in-store activities, seafood awareness games, mini-events etc Execute local promotional campaigns to drive footfall and visibility Work closely with the marketing team to implement brand strategies at the outlet Distribute promotional materials and introduce new offers to walk-in customers Assist in organizing seasonal or festive events to enhance the shopping experience Maintain a neat, professional appearance in line with brand standards Track and report on customer interactions and campaign effectiveness Provide feedback from customers to help improve service and promotion strategies CANDIDATE REQUIREMENTS: Minimum 6 months of experience in promotion, retail sales, hospitality, or customer service Outgoing personality with excellent communication and crowd-handling skills Strong organisational skills to manage events or activities inside the outlet Fluent in Malayalam; basic English/Hindi preferred Creativity, confidence, and passion for engaging with people Comfortable working in shifts and on weekends/festive days if required Must be polite, team-oriented, and energetic WHAT WE OFFER: Free food and accommodation for selected candidates Timely salary and performance-based incentives Opportunities to lead and organise fun promotional activities Personal development and growth in a vibrant team culture Safe, women-friendly workplace with open communication Be part of a growing, people-first brand redefining seafood retail Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person
Kochi, Kerala
INR Not disclosed
On-site
Full Time
About the Role: We are looking for a proactive and experienced Factory Supervisor to oversee daily operations, ensure production efficiency, and maintain quality standards in the factory. The ideal candidate will manage teams, monitor workflow, and ensure the factory operates in a safe and productive manner. We prefer experienced candidates from food-related industries. Qualifications and Skills: Bachelor’s degree/diploma in Mechanical Engineering, Industrial Management, or a related field (preferred). Proven experience as a factory supervisor or in a similar role. Strong leadership and team management skills. Ability to troubleshoot and solve production or workflow issues. Knowledge of health, safety, and quality standards in a factory environment. Basic proficiency in MS Office and inventory management software. Key Responsibilities: 1. Production Management: Supervise and oversee daily production activities to meet output and quality targets. Plan and allocate tasks to workers based on production schedules and priorities. Ensure optimal use of resources (manpower, machinery, materials) to maximize efficiency. Identify and address bottlenecks or delays in the production process. 2. Quality Control: Monitor product quality throughout the production process to ensure standards are met. Conduct inspections and tests to identify and resolve quality issues promptly. Collaborate with the Quality Assurance team to implement improvements in quality control processes. 3. Team Supervision: Manage and guide factory workers, providing clear instructions and expectations. Ensure team members are adequately trained for their roles and adhere to standard operating procedures (SOPs). Address worker grievances and maintain a positive work environment. Conduct performance evaluations and provide feedback to improve productivity. 4. Safety and Compliance: Ensure compliance with health and safety regulations within the factory. Conduct regular safety inspections and address any potential hazards. Maintain proper documentation of safety protocols and worker compliance. 5. Inventory and Material Management: Monitor inventory levels of raw materials, tools, and supplies. Coordinate with the procurement team to ensure timely replenishment of materials. Reduce wastage and optimize material usage in the production process. 6. Reporting and Documentation: Prepare daily, weekly, and monthly production reports for management. Document incidents, downtime, and any maintenance issues for future reference. Provide updates to management on factory operations and suggest process improvements. Job Type: Full-time Pay: Up to ₹22,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Provident Fund Experience: 5S: 2 years (Preferred) total work: 2 years (Preferred) Location: Ernakulam, Kerala (Preferred) Work Location: In person Expected Start Date: 01/08/2025
Muvattupuzha, Kerala
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
Accounts Executive Key Responsibilities: 1. Daily Financial Transactions: Manage and record daily customer and vendor payments, ensuring accurate and timely entries. 2. Daily Audits: Conduct daily audits of financial transactions to ensure accuracy and compliance. 3. Payroll Management: Oversee and process employee payroll, ensuring timely and accurate disbursements. 4. Accounts Payable & Receivable: Handle vendor payments and ensure timely collection of receivables. 5. In-House Accounting: Maintain and update all in-house accounting records and ledgers. 6. Tax & GST Compliance: Assist in the preparation and filing of GST returns and ensure compliance with tax regulations. 7. Financial Reporting: Prepare and present financial reports to management as required. 8. Software Proficiency: Utilize accounting software such as Zoho Books, Tally, SAP, Odoo or similar for daily accounting tasks. Required Skills & Qualifications 1. Education: B.Com / M.Com / CA Inter. 2. Experience: 2 years in accounting, preferably in the FMCG or related industry. 3. Software Skills: Proficiency in Zoho Books or similar accounting software; experience with Tally is a plus. 4. Knowledge: Strong understanding of accounting principles, GST, and tax regulations. 5. Communication: Excellent verbal and written communication skills. 6. Language: Both English and Malayalam Proficiency is Mandatory. 7. License: Need Valid DL. 8. Assistance in HR & Administrative Tasks: Provide support in HR and administrative duties as needed. Location: Thodupuzha (will shift to kochi soon!) Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Work Location: In person
Muvattupuzha
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
Accounts Executive Key Responsibilities: 1. Daily Financial Transactions: Manage and record daily customer and vendor payments, ensuring accurate and timely entries. 2. Daily Audits: Conduct daily audits of financial transactions to ensure accuracy and compliance. 3. Payroll Management: Oversee and process employee payroll, ensuring timely and accurate disbursements. 4. Accounts Payable & Receivable: Handle vendor payments and ensure timely collection of receivables. 5. In-House Accounting: Maintain and update all in-house accounting records and ledgers. 6. Tax & GST Compliance: Assist in the preparation and filing of GST returns and ensure compliance with tax regulations. 7. Financial Reporting: Prepare and present financial reports to management as required. 8. Software Proficiency: Utilize accounting software such as Zoho Books, Tally, SAP, Odoo or similar for daily accounting tasks. Required Skills & Qualifications 1. Education: B.Com / M.Com / CA Inter. 2. Experience: 2 years in accounting, preferably in the FMCG or related industry. 3. Software Skills: Proficiency in Zoho Books or similar accounting software; experience with Tally is a plus. 4. Knowledge: Strong understanding of accounting principles, GST, and tax regulations. 5. Communication: Excellent verbal and written communication skills. 6. Language: Both English and Malayalam Proficiency is Mandatory. 7. License: Need Valid DL. 8. Assistance in HR & Administrative Tasks: Provide support in HR and administrative duties as needed. Location: Thodupuzha (will shift to kochi soon!) Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Work Location: In person
Cochin
INR 2.64 - 2.64 Lacs P.A.
On-site
Full Time
About the Role: We are looking for a proactive and experienced Factory Supervisor to oversee daily operations, ensure production efficiency, and maintain quality standards in the factory. The ideal candidate will manage teams, monitor workflow, and ensure the factory operates in a safe and productive manner. We prefer experienced candidates from food-related industries. Qualifications and Skills: Bachelor’s degree/diploma in Mechanical Engineering, Industrial Management, or a related field (preferred). Proven experience as a factory supervisor or in a similar role. Strong leadership and team management skills. Ability to troubleshoot and solve production or workflow issues. Knowledge of health, safety, and quality standards in a factory environment. Basic proficiency in MS Office and inventory management software. Key Responsibilities: 1. Production Management: Supervise and oversee daily production activities to meet output and quality targets. Plan and allocate tasks to workers based on production schedules and priorities. Ensure optimal use of resources (manpower, machinery, materials) to maximize efficiency. Identify and address bottlenecks or delays in the production process. 2. Quality Control: Monitor product quality throughout the production process to ensure standards are met. Conduct inspections and tests to identify and resolve quality issues promptly. Collaborate with the Quality Assurance team to implement improvements in quality control processes. 3. Team Supervision: Manage and guide factory workers, providing clear instructions and expectations. Ensure team members are adequately trained for their roles and adhere to standard operating procedures (SOPs). Address worker grievances and maintain a positive work environment. Conduct performance evaluations and provide feedback to improve productivity. 4. Safety and Compliance: Ensure compliance with health and safety regulations within the factory. Conduct regular safety inspections and address any potential hazards. Maintain proper documentation of safety protocols and worker compliance. 5. Inventory and Material Management: Monitor inventory levels of raw materials, tools, and supplies. Coordinate with the procurement team to ensure timely replenishment of materials. Reduce wastage and optimize material usage in the production process. 6. Reporting and Documentation: Prepare daily, weekly, and monthly production reports for management. Document incidents, downtime, and any maintenance issues for future reference. Provide updates to management on factory operations and suggest process improvements. Job Type: Full-time Pay: Up to ₹22,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Provident Fund Experience: 5S: 2 years (Preferred) total work: 2 years (Preferred) Location: Ernakulam, Kerala (Preferred) Work Location: In person Expected Start Date: 01/08/2025
Cochin
INR 4.8 - 4.8 Lacs P.A.
On-site
Full Time
Position: Assistant Marketing Manager Location: Ernakulam (Training Location will be in Thodupuzha) Reporting to: CEO Qualification: MBA (Preferred) Experience Required: 5 Years in Sales (in D2C/Direct Marketing/FMCG Industry) Required Marketing Knowledge: Digital Marketing, Traditional Marketing, experiential and relationship marketing, direct marketing, referral & word mouth marketing, data driven marketing, community & network marketing and local marketing. About the Role: The Assistant Marketing Manager will work closely with the CEO, suggesting ideas and strategies for both digital and direct marketing initiatives based on data and market research. They will be fully responsible for leading digital marketing efforts, including campaign design, implementation, optimization across all platforms. Additionally, they will oversee execution and contribute ideas to direct marketing campaigns. This role is hands-on, with a focus ondriving customer acquisition, brand awareness, and revenue goals while ensuring the team works effectively. Key Responsibilities: I. **Direct Marketing and Field Operations a. Oversee the execution of direct marketing strategies such as print media, events, brochures, and door-to-door marketing to engage local customers. b. Supervise and guide the field marketing team to ensure that local campaigns align with the brand’s strategy and objectives. II. **Market Research and Localized Strategy Development a. Conduct detailed market research to identify customer preferences, competitor activities, and new opportunities for business growth in each location. b. Provide recommendations based on research to improve marketing strategies and ensure effective market penetration in new regions. III. **Suggesting Ideas and Strategies a. Regularly propose creative marketing strategies and ideas to the CEO based on market insights, customer behavior, and campaign performance. b. Collaborate with the marketing team to refine and adapt suggested strategies for optimal results. IV. **Team Leadership and Coordination a. Lead, mentor, and manage a team of field marketing executives and to ensure high productivity and motivation. b. Delegate tasks effectively, monitor individual performance, and provide ongoing coaching to achieve targets. Additionally, ensure that the data collected by the field marketing team is input into the platform and received by the CRM team, with conversions tracked accordingly. V. **Customer Feedback and Continuous Improvement a. Collect and analyze customer feedback to refine marketing campaigns and improve customer experience. b. Implement a process for continuous monitoring of customer satisfaction, ensuring that marketing initiatives align with customer needs and expectations. c. Collaborate with other departments (sales, operations, etc.) to ensure that marketing strategies reflect customer insights and drive better engagement. VI. **Digital Marketing Knowledge & Contribution a. The Assistant Marketing Manager should have a basic understanding of digital marketing concepts, including SEO, SEM, social media campaigns, content creation, email marketing, and paid media campaigns. b. They should be able to contribute ideas and suggestions for digital marketing strategies to enhance brand visibility and lead generation. c. The candidate should possess an interest in digital marketing and demonstrate the potential to learn and adapt to digital marketing responsibilities if the role demands it. Note: The candidate should be capable of implementing and executing marketing and branding ideas and strategies effectively, ensuring alignment with business goals and market trends. Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Bachelor's (Preferred) Experience: Marketing: 5 years (Required) Work Location: In person Expected Start Date: 01/08/2025
Kochi, Kerala
None Not disclosed
On-site
Full Time
Position: Assistant Marketing Manager Location: Ernakulam (Training Location will be in Thodupuzha) Reporting to: CEO Qualification: MBA (Preferred) Experience Required: 5 Years in Sales (in D2C/Direct Marketing/FMCG Industry) Required Marketing Knowledge: Digital Marketing, Traditional Marketing, experiential and relationship marketing, direct marketing, referral & word mouth marketing, data driven marketing, community & network marketing and local marketing. About the Role: The Assistant Marketing Manager will work closely with the CEO, suggesting ideas and strategies for both digital and direct marketing initiatives based on data and market research. They will be fully responsible for leading digital marketing efforts, including campaign design, implementation, optimization across all platforms. Additionally, they will oversee execution and contribute ideas to direct marketing campaigns. This role is hands-on, with a focus ondriving customer acquisition, brand awareness, and revenue goals while ensuring the team works effectively. Key Responsibilities: I. **Direct Marketing and Field Operations a. Oversee the execution of direct marketing strategies such as print media, events, brochures, and door-to-door marketing to engage local customers. b. Supervise and guide the field marketing team to ensure that local campaigns align with the brand’s strategy and objectives. II. **Market Research and Localized Strategy Development a. Conduct detailed market research to identify customer preferences, competitor activities, and new opportunities for business growth in each location. b. Provide recommendations based on research to improve marketing strategies and ensure effective market penetration in new regions. III. **Suggesting Ideas and Strategies a. Regularly propose creative marketing strategies and ideas to the CEO based on market insights, customer behavior, and campaign performance. b. Collaborate with the marketing team to refine and adapt suggested strategies for optimal results. IV. **Team Leadership and Coordination a. Lead, mentor, and manage a team of field marketing executives and to ensure high productivity and motivation. b. Delegate tasks effectively, monitor individual performance, and provide ongoing coaching to achieve targets. Additionally, ensure that the data collected by the field marketing team is input into the platform and received by the CRM team, with conversions tracked accordingly. V. **Customer Feedback and Continuous Improvement a. Collect and analyze customer feedback to refine marketing campaigns and improve customer experience. b. Implement a process for continuous monitoring of customer satisfaction, ensuring that marketing initiatives align with customer needs and expectations. c. Collaborate with other departments (sales, operations, etc.) to ensure that marketing strategies reflect customer insights and drive better engagement. VI. **Digital Marketing Knowledge & Contribution a. The Assistant Marketing Manager should have a basic understanding of digital marketing concepts, including SEO, SEM, social media campaigns, content creation, email marketing, and paid media campaigns. b. They should be able to contribute ideas and suggestions for digital marketing strategies to enhance brand visibility and lead generation. c. The candidate should possess an interest in digital marketing and demonstrate the potential to learn and adapt to digital marketing responsibilities if the role demands it. Note: The candidate should be capable of implementing and executing marketing and branding ideas and strategies effectively, ensuring alignment with business goals and market trends. Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Bachelor's (Preferred) Experience: Marketing: 5 years (Required) Work Location: In person Expected Start Date: 01/08/2025
Kochi, Kerala
None Not disclosed
On-site
Full Time
About the Role: We are looking for a proactive and experienced Factory Supervisor to oversee daily operations, ensure production efficiency, and maintain quality standards in the factory. The ideal candidate will manage teams, monitor workflow, and ensure the factory operates in a safe and productive manner. We prefer experienced candidates from food-related industries. Qualifications and Skills: Bachelor’s degree/diploma in Mechanical Engineering, Industrial Management, or a related field (preferred). Proven experience as a factory supervisor or in a similar role. Strong leadership and team management skills. Ability to troubleshoot and solve production or workflow issues. Knowledge of health, safety, and quality standards in a factory environment. Basic proficiency in MS Office and inventory management software. Key Responsibilities: 1. Production Management: Supervise and oversee daily production activities to meet output and quality targets. Plan and allocate tasks to workers based on production schedules and priorities. Ensure optimal use of resources (manpower, machinery, materials) to maximize efficiency. Identify and address bottlenecks or delays in the production process. 2. Quality Control: Monitor product quality throughout the production process to ensure standards are met. Conduct inspections and tests to identify and resolve quality issues promptly. Collaborate with the Quality Assurance team to implement improvements in quality control processes. 3. Team Supervision: Manage and guide factory workers, providing clear instructions and expectations. Ensure team members are adequately trained for their roles and adhere to standard operating procedures (SOPs). Address worker grievances and maintain a positive work environment. Conduct performance evaluations and provide feedback to improve productivity. 4. Safety and Compliance: Ensure compliance with health and safety regulations within the factory. Conduct regular safety inspections and address any potential hazards. Maintain proper documentation of safety protocols and worker compliance. 5. Inventory and Material Management: Monitor inventory levels of raw materials, tools, and supplies. Coordinate with the procurement team to ensure timely replenishment of materials. Reduce wastage and optimize material usage in the production process. 6. Reporting and Documentation: Prepare daily, weekly, and monthly production reports for management. Document incidents, downtime, and any maintenance issues for future reference. Provide updates to management on factory operations and suggest process improvements. Job Type: Full-time Pay: Up to ₹22,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Provident Fund Experience: 5S: 2 years (Preferred) total work: 2 years (Preferred) Location: Ernakulam, Kerala (Preferred) Work Location: In person Expected Start Date: 01/08/2025
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