2 x Dynamics 365 Technical & Functional Analysts Location: Bangalore, India (Hybrid) Reports To: IT Director, UK Employment Type: Full-time, Permanent Who We Are We are a fast-growing, global business undertaking a major transformation programme to unify our systems and processes on a single Microsoft Dynamics 365 platform. Spanning the UK, Australia, India and beyond, our aim is to build a world-class digital core solution across Finance & Operations, Human Resources, Sales, Customer Engagement, and Marketing. The Opportunity We are hiring two exceptional Dynamics 365 Technical & Functional Analysts to join our global IT team. Based in Bangalore, you will play a critical role in the successful rollout and continuous improvement of Dynamics 365 across multiple regions and business functions. You will work alongside the business and technology - supporting system design, driving configuration, managing testing and deployment, and ensuring front-line users have the tools and support they need to succeed. Youll be a go-to expert, working closely with our centralised IT team in the UK. What You'll Do Platform Configuration & Deployment - Configure D365 modules (F&O, HR, Sales, CRM, Marketing) aligned to business needs - Design and manage workflows, security roles, entities, and system rules - Coordinate technical deployments, updates, and customisations Testing & Quality Assurance - Lead system testing, UAT, and regression cycles across modules - Validate integrations and custom developments before deployment - Maintain robust QA documentation and defect logs User Support & Enablement - Provide advanced support for D365 issues and queries raised across regions - Deliver training and documentation to end users - Support go-live activities and ongoing hypercare Business Engagement & Continuous Improvement - Partner with business process owners and SMEs to capture and refine requirements - Identify opportunities to streamline workflows and improve system utilisation - Drive adoption of new features and promote best practices Governance & Change Control - Ensure all configuration and deployments follow change management protocols - Champion data integrity, security compliance, and audit readiness What You Bring - 3+ years hands-on experience with Microsoft Dynamics 365 - Deep configuration experience in at least one core module; broader cross-module exposure is a plus - Experience managing deployment pipelines and customisation lifecycle - Sound knowledge of finance, operations, or sales/marketing processes - Strong grasp of system testing and quality assurance frameworks - Excellent English communication skills (verbal and written) - Strong problem-solving mindset, self-motivated, and capable of working with remote teams Preferred Qualifications - Microsoft Dynamics certifications (i.e. MB-300, MB-310, MB-500, MB-920, etc.) - Experience with Power Platform (especially Power Automate and Power BI) - Understanding of data migration and system integration methods - Bachelor’s degree in Computer Science, IT, or related discipline Why Join Us This is more than just a support role. You’ll be helping to shape the future of our global digital landscape—driving consistency, innovation, and smarter ways of working across borders. If you thrive in high-impact environments and want to build something that lasts, we want to hear from you.
Key Responsibilities: Support engagements: • Regular interaction and effective collaboration with onshore customer calls and service review meetings • SAP Security architect to plan and design SAP security model for applications and integration with SAP and non-SAP application landscape. • Perform high level support including problem determination for all SAP security needs within Development, QA, and Production SAP clients. • Design and implement new authorization concepts along with business departments and IT stake holders. • Design, Develop SAP Security solutions across all SAP applications in accordance with business requirements and security/ compliance, regulatory standards. Should have experience in application support environment (Delivering Incidents/Service Request/Change Request/Impact Assessment) • Should have good analytical and problem-solving skills in both Support and Projects. • Liaise with business users (field users / back office) to understand the requirements and deliver to the requirement by self-developing, coordinating with the other technical team. • Delivering Impact assessment/solutions for change requests raised by business users. • Manage, coordinate and report application major incidents (P1 & P2) • Build end to end documentation and catalogue for supported applications and known errors. • Hand out and give Knowledge Transfer sessions to the team. • Demonstrate Proactive Approach rather than fix on fail • Support with Business Development activities like Impact Assessment, PoC, Effort Estimation, Project Planning and Approach Definition. • Support the Change Management Process by ensuring consistency of security and roles across landscapes and end-user Acceptance Testing/Integration testing. • Responsible for day-to-day technical support and resolution of security issues, troubleshooting sap security problems including approval procedures and all the necessary compliance and coordinate with ABAP/BASIS / Functional team. Project engagements • Deliver the customer projects w.r.t implementation and support in SAP CRM, ECC SAP BTP etc. Essential Experience Over-all experience with 9 - 12 years in SAP Security. • Experience in technical role, user and authorization management for SAP Systems, Role Design and Segregation of Duties conflict remediation related projects, • Review critical and sensitive authorizations and ensure high level of compliance and user support. • Experience in GRC access control, RAR (Risk Analysis and Remediation) ARM (Access Risk management), EAM (Emergency Access Mgmt) and SOD (segregation of duty), mitigation and remediation. • Experience in BW /SRM/Portal /CRM /FIORI security authorization and access control. • Experience in deploying large scale, cross functional, globally distributed and complex SAP transformation projects with in-depth knowledge of Application Security and SAP GRC Access Control solution that supports access management compliance. • Experience in SAP audit (Internal & External), questions and help resolve governance, compliance issues and Audit Data. • Experience on HR authorization and structural authorization controlled and access via HR Positions. • Experience designing process to support review of Segregation of Duties (SOD)s and Critical Actions and user provisioning. • Experience of risk framework/ruleset design to comply with Segregation of Duties (SOD)s and Critical Actions (CA) for various business processes. An understanding how to assess, define and align SAP application security to the risk and controls framework. Desired Experience • Experience in SAP GRC Access Control implementation & Support with version 12.0 • Experience with Design, Build, Test and Deploy Application security framework across various SAP applications i.e., FIORI, ECC, HCM, Portal, CRM, SRM. Skill Sets Required • SAP Security support and implementation knowledge for FIORI, ECC, HCM, Portal, CRM, SRM. • Should have SAP GRC experience. • Should have good analytical and problem-solving skills in both Support and Projects. • Effective/clear verbal and oral communication skills in English. • Analytical/Problem solving skills. Education Level / Qualifications • Degree level education/BE • SAP certification - ECC or S/4 HANA • ITIL Additional Information We are looking for a motivated individual who is aspirational for growth. In this role the consultant is expected to manage the SAP Security function for BAU Support and work on Project delivery in parallel. The consultant should work as a technical lead and manage couple of account project teams in parallel. The consultant should be willing to actively support with Business Development activities to support Enzen to grow the SAP S/4 HANA customer base. This role provides all the necessary ingredients for a motivated individual to grow in their career and move to the next level of leadership role. Any Special Working Conditions 1. On call support for high severity calls during out of business hours/weekends based on set rota plan. 2. Weekend working during critical project delivery window (provision of comp-off available) 3. Late evening work during system outages in production environments. 4. Ad-hoc task assignments based on priority.
SAP CRM Technical Location: Hyderabad Notice Period: Immediate to 30 days Job Title: SAP CRM Technical Consultant Technical Capabilities: SAP CRM Design and Development : 7+ years of experience. Full Cycle Implementations : 3+ full cycle implementations as a CRM Technical Consultant. Web UI and BOL Programming : Strong hands-on experience. SAP CRM Middleware : Strong knowledge and debugging skills. CRM Configuration : Good understanding. OData Services and Webservices : Experience required. Enhancement Framework : Strong hands-on experience. BADIs and Interface Programming : Proficient. Performance Tuning : Demonstrable experience. ALE, EDI, IDocs, BAPI, RFCs, ABAP Proxies : Proven experience. Responsibilities: Design and develop SAP CRM solutions. Implement and manage full cycle CRM projects. Debug and optimize SAP CRM middleware. Configure CRM systems to meet business requirements. Develop and enhance OData services and webservices. Utilize enhancement frameworks and BADIs for custom solutions. Resolve complex technical issues independently. Write and validate technical specifications. Collaborate with distributed teams and environments. Present technical solutions effectively. Qualifications: 7+ years of experience in SAP CRM Design and Development. 3+ full cycle implementations as a CRM Technical Consultant. SAP CRM Certification (preferred). Functional area knowledge in services (preferred). Experience in the utilities domain (preferred). Excellent troubleshooting, analysis, and problem-solving skills. Ability to work independently and proactively. Strong verbal and written communication skills.
Location: Hyderabad Notice Period: Immediate to 30 days Job Description: We are looking for both junior and senior SAP HR Consultants with experience in ESS/MSS and FIORI-based Timesheet and Leave Applications, focused on support and maintenance. You will work closely with HR teams to handle incidents, apply patches, and ensure smooth operation of HR self-service systems. Key Responsibilities: Provide daily support for ESS/MSS and FIORI Leave/Timesheet apps Assist in HRSP patch testing and basic issue tracking Communicate with HR users to resolve routine problems and gather feedback Help configure FIORI Launchpad and support workflow approvals Maintain basic support documents and assist in user training Support Time Management data and backend HR issues under guidance Required Skills: 24 years of SAP HCM experience with exposure to ESS/MSS and FIORI Basic understanding of Time Management and self-service workflows Willingness to learn patching and support processes Good problem-solving and documentation skills Preferred Qualifications: Exposure to SAP SuccessFactors or experience in hybrid HCM environments Experience with ticketing tools such as ServiceNow, Remedy, or Jira Basic knowledge of ABAP for issue tracing (optional) SAP HCM certification or relevant HR domain certifications Willingness to work in shifts (if required by the project) Nice to Have (For Both Levels): Experience with SuccessFactors Time Off or Employee Central Knowledge of Adobe Forms, UI5 enhancements, or HR Renewal Familiarity with ITSM tools like ServiceNow or Solution Manager
Client Background: Clients IT landscape consists of well integrated front and back-office applications largely running on SAP, In-house bespoke & other third-party applications which are tightly integrated through middleware technology. Enzen adopts a Business Aligned approach to IT for delivering the Business support services to the client, moving away from the typical SLA driven commoditised support regime. Enzen is also an SAP System Integration framework partner for the client and delivers various SAP based enhancements. Key Responsibilities: Regular interaction and effective collaboration with onshore customer calls and service review meetings Ensure high availability, reliability, and security of the network as per agreed service terms and conditions. Team Management. Overall responsible for managing the basis function/health checks/Batch jobs/Incidents/Service requests/Patching and upgrades/Roles creations etc for the multiple account. Responsible for managing SAP security activities New Role creation/Existing Role changes, Role movements, Identifying missing authorization objects and new user access request/modifications. Incidents analysis, problem management and resolution within SLA Propose and participate in initiatives for overall performance estate based on vendor and industry best practices management of the Work closely with technology vendors and service partners responsible for service desk, desktop support. Should have experience in application support environment (Delivering Incidents/Service Request/Change Request/Impact Assessment) Should have good analytical and problem-solving skills in both Support and Projects. Liaise with business users (field users / back office) to understand the requirements and deliver to the requirement by self-developing, coordinating with the other technical team. Delivering Impact assessment/solutions for change requests raised by business users. Manage, coordinate and report application major incidents (P1 & P2) Preparation of cutover plan/RFC for implementation. Build end to end documentation and catalogue for supported applications and known errors. Hand out and give Knowledge Transfer sessions to the team. Business Engagement Engaging with business proactive to build trust and relationship for better stakeholder management. Demonstrate Proactive Approach rather than fix on fail Support with Business Development activities like Impact Assessment, PoC, Effort Estimation, Project Planning and Approach Definition. Over-all experience with 6 - 7 years in SAP BASIS\Security. Experience in both ECC & S/4 HANA. SAP experience includes SAP Installations & Maintenance Experience with SAP Database like Oracle, Microsoft etc. Expertise in UNIX, Windows based OS Oracle database Should be able to manage the team of 5 – 10 Well versed with Project Management Should be able to assist the customers with business case for the development of the chosen option. Should have good communication skills Proactive in identifying issues and coming out with solution Should have worked in Support projects Implementation and Application Support Project Experience. SAP BASIS (ECC\S4 HANA) Should have experience in application support environment (Delivering Incidents/Service Request/Change Request/Impact Assessment) Should have good analytical and problem-solving skills in both Support and Projects. Effective/clear verbal and oral communication skills in English. Analytical/Problem solving skills. Degree level education/BE SAP certification - ECC or S/4 HANA ITIL We are looking for a motivated individual who is aspirational for growth. In this role the consultant is expected to manage the SAP BASIS function for BAU Support and work on Project delivery in parallel. The consultant should work in a couple of account project teams in parallel. The consultant should be willing to actively support with Business Development activities to support Enzen to grow the SAP S/4 HANA customer base. This role provides all the necessary ingredients for a motivated individual to grow in their career and move to the next level of leadership role. On call support for high severity calls during out of business hours/weekends based on set rota plan. Weekend working during critical project delivery window (provision of comp-off available) Late evening work during system outages in production environments. Ad-hoc task assignments based on priority. Working with multiple project managers for multiple project tasks (2 -3 projects running in parallel). During critical production system outages, the working hours can get stretched. Sap BASIS Consultant\ECC\S4 HANA Tell me about a time when you had to cope with strict deadlines or time demands. Give me an example Give me an example of any specific time in which you found it necessary to give long hours to the job. For example, tell me about the period when it was necessary to take work home, work on weekends, or maintain unusually long hours. What effort does handling many things simultaneously have on you? Describe the last time this happened. What was the biggest problem you faced? How did you solve the problem? Solving problems requires more than good plans; it means taking action. Give me an example of a time when you were able to take meaningful action in solving a practical problem. Give me an example of a time when you used facts and reason to persuade another person to act. Be specific.
As a Senior SAP BusinessObjects (BO) Consultant, you will play a key role in designing, developing, and deploying Business Intelligence (BI) solutions using SAP BO tools. You will collaborate with business stakeholders to understand their requirements, provide technical expertise, and ensure the delivery of high-quality, scalable solutions. Responsibilities Design and develop Business Intelligence solutions using SAP BO tools (e.g., Web Intelligence, Crystal Reports, Dashboards, Lumira, Analysis for Office). Create and manage universes using the Information Design Tool (IDT) or Universe Design Tool (UDT). Optimize report performance and ensure data accuracy and consistency. Work closely with business users to gather and analyze reporting and dashboard requirements. Translate business needs into technical specifications and propose effective BI solutions. Provide expert recommendations on data visualization and analytics best practices. Install, configure, and maintain the SAP BO platform (SAP BI 4.x). Ensure seamless integration of SAP BO with underlying databases (e.g., SAP HANA, BW, SQL Server, Oracle). Conduct testing (unit, integration, and user acceptance) to validate solutions. Perform platform monitoring, troubleshooting, and performance tuning. Manage upgrades, patches, and migrations of the SAP BO environment. Provide L2/L3 support and resolve technical issues related to SAP BO. Prepare comprehensive technical documentation, including design specifications, user guides, and best practices. Skills & Qualifications Bachelor s Degree IT or equivalent 6 to 8 years of experience in SAP BusinessObjects tool. At least two full life cycle SAP BW implementation and at least one with BI 7.x experience (from Blueprint/Explore through Go-Live). Ability to use Service Marketplace to create tickets, research notes, review release notes and solution roadmaps as well as provide guidance to customers on release strategy. Strong expertise in report development (WebI, Crystal Reports) and universe creation. Proficiency in SAP BO server administration and platform management. Experience with database technologies (e.g., SQL, SAP HANA, BW). Familiarity with integrating SAP BO with other SAP or non-SAP systems. SAP Certified Application Associate - Business Intelligence. Knowledge of advanced data visualization tools (e.g., Power BI, Tableau) is a bonus. Understanding of SAP Analytics Cloud (SAC) or future BO migration strategies is a plus. Familiarity with scripting languages (e.g., Python, JavaScript) for custom solutions is preferred. Certification in SAP HANA or SAP BW would be an advantage. Business Skills Excellent oral and written communication skills, the ability to communicate with others clearly and concisely. Understands business processes for focus areas or modules. Ability to do research and perform detailed tasks. Strong analytical skills. Understands business functionality related to SAP module/application as well as can identify and understand touch points between modules. Understands how to solve detailed SAP problems. Understands and can explain best business practices, especially those that SAP enables. Consulting Skills Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff. Learn/understand consulting soft skills necessary on engagements, as well as with team collaborative initiatives. Ability to interpret requirements and apply SAP best practices. Strong presentation skills. General Skills/Tasks Understands client s business and technical environment. Assists the project team efforts in documenting the developing solutions for client situations. Assists team effort in preparing and developing solution documentation for projects. Learn to understand and adhere to project and organization guidelines with all administrative responsibilities in a timely and effective manner. Keeps manager apprised of workload direction and concerns. Learn to analyse and develop reliable solutions that produce efficient and effective outcomes. Develop a deeper understanding of SAP methodologies, tools, standards, and techniques. Assists with project documentation, and demonstrates effective organizational skills, with minimal supervision. Provides project team and leaders with updates on the progress and difficulties encountered, and provides value-added insight and understanding, for future program development. Demonstrate the ability to accomplish project assignments resulting in quality service.